Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best Sales management software
What do you like best about the product?
We can segregate the new leads and the leads we are in conversation with and neglect the leads that are not possible to convert or nonpotential leads. The followup feature is also very convenient.
What do you dislike about the product?
Sometimes I will not be able to go through the call logs quickly. If the call reminder comes with the time instead of just a notification it will be better for follow ups
What problems is the product solving and how is that benefiting you?
Managing the lead queue and doing the follow-ups. Details of the call logs and the conversations we had with the customers. It's an excellent CRM to maintain all the data.
Effective integration tool for an improvised productivity
What do you like best about the product?
The best part of Salesforce is that, I can easily track each and individual leads, The day I started working from this software it became very easy to work on the easy reports and track every single data
What do you dislike about the product?
As of now, I do not have any dislike since its very integrated software to merge with other services as well, only thing it would have merge some google services like Gmeet Tracking system
What problems is the product solving and how is that benefiting you?
It helped me out in tracking out each and every data, where I can create multiple reports for multiple data sets that i need to work on, specifically in the analytics part it makes more easier.
Best CRM tool
What do you like best about the product?
With salesforce I'am able to manage my leads which is assigned to me. Which is helping with proper follow-up with my customers and timely I can reach out to them. Salesforce increasing my productivity in terms of work
What do you dislike about the product?
Best experience I have with Salesforce, only few reports to access salesforce can give better access to all the user. Customized reports are available but same time user centric report generation can be implemented
What problems is the product solving and how is that benefiting you?
Starting from the lead management, maintaining the lead status and stages clear idea Salesforce is giving. Through saleforce lead management I can generate more revenue to the organisation by following up with my leads proper way.
Easy navigation and properly detailed every aspect
What do you like best about the product?
Using Salesforce sales cloud I can easy keep my leads in one place segregated according to my priority with ease and just a click. The quick responsiveness is wnat I love of Salesforce
What do you dislike about the product?
The new update is not that feasible for may be because it's just launched and I'm finding it bit difficult to navigate
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is solving major problem that is keeping all my sales lead, follow ups,lead status at one place which makes me very easy to maintain my sale details.
Versatile integration and sales tool
What do you like best about the product?
Customizable dashboards by user role are one of my favorites, I also love the ability to create subscribed reports that go out to stakeholders on a cadence. I got my admin certification just so I could run our salesforce instance, I've added lead source generation tools, a CLM, and stage logic for multiple sales business processes. Huge plus is the number of tools that integrate, although not all partner integrations are made equal.
What do you dislike about the product?
1. Upcharge for everything and different "modules"
2. Flows and more complex business process workflows still are technically challenging even for certified admins, they need to address and make this simple out of the box for non technical users to build workflows and business rules/logic
3. Admin management can be complicated, hard to find what you need as you configure your instance
2. Flows and more complex business process workflows still are technically challenging even for certified admins, they need to address and make this simple out of the box for non technical users to build workflows and business rules/logic
3. Admin management can be complicated, hard to find what you need as you configure your instance
What problems is the product solving and how is that benefiting you?
Allowing us to formulate sales process, define answers like when something is qualified or unqualified, create tasks and reminders for things like renewals and non renewal clauses, manage multiple business processes and send contracts to a CLM. Lead and opp pipeline routing and management, establishing base sales metrics and trying to start understand the customer journey
Best CRM platform
What do you like best about the product?
Features like Contact and Lead Management, Opportunity Management, Account Management, Mobile access, Collaboration and Communication, and Customizable dashboards and reports.
What do you dislike about the product?
The high cost, complexity, challenges in data integration, customization limitations, and user adoption difficulties can result in inefficiencies and problems in fully utilizing the platform.
What problems is the product solving and how is that benefiting you?
Organizing the sales data in detail and keeping track of each category's records makes my work faster and a lot of time is saved in data management and reporting tasks.
Salesforce Cloud Top Choice for Client Management
What do you like best about the product?
In our business, we use the Cloud every day, all day. It seamlessly integrates with email and with DialPad, our desktop VOIP service. We can do all kinds of things with the data.
What do you dislike about the product?
One flaw with the Cloud is that it is rather hard to keep track of updates and user permissions, which leads to some confusion on who has what permissions.
What problems is the product solving and how is that benefiting you?
In the past we had to manually log calls to clients as well as emails and texts. Now they are seamlessly integrated into client files and update in real time when we make client contact.
would highly recommend as a good CRM of value
What do you like best about the product?
Very user-friendly and absolutely goes above and beyond on serving our needs. We utilize salesforce as our CRM for both sales outbound efforts and current customer management. The system is excellent
What do you dislike about the product?
There hasn't been anything major that I dislike, salesforce has been serving everything we need it to. It is very user-friendly and integrates with all of our systems.
What problems is the product solving and how is that benefiting you?
The problem we have solved is managing customer data/accounts and also our outbound efforts to penetrate new markets. Salesforce has been a must-have, we wouldn't be able to function without it.
Salesforce being best CRM and cloud solutions
What do you like best about the product?
It is all in 1 CRM platform which eases work and helps to close more deals quickly and create strong customer relations.It is flexible to use. Best things are Customer cloud,Marketing cloud,Dashboards,Email templates and many.
What do you dislike about the product?
No such evident dislikes i have,whatever is the need of the business it fulfills it at the best way.No need for any improvements.It is already best CRM TOOL in the market
What problems is the product solving and how is that benefiting you?
Salesforce manages customers data in efficient way.Helps me to check the requirements of customers and the best part is activity and notes which helps me to keep track of customers and regular followups,easy conversion as well.
Sales Force use experience
What do you like best about the product?
It is a compact software, Easy to use and user friendly for the people to track the lead status, details etc.. with proper future task as well. The best part is regarding the future task notification on the software and even to the email.
What do you dislike about the product?
Nothing much as such. But It would be better if all can see a lead details without an edit option even though if you don't have the lead then I feel this will be helpful for the associates.
What problems is the product solving and how is that benefiting you?
As a sales CRM it is helping to track all the leads with activities and update the status on regular basic with a proper tracking on the same. I would say an easy to use CRM.
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