Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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One stop solution
What do you like best about the product?
The UI, ease if navigation, click n configure,
What do you dislike about the product?
Sometimes the speed in loading pages esp in lightning
What problems is the product solving and how is that benefiting you?
All Sales solutions that a company would need
Best Configuration for Sales
What do you like best about the product?
Salesforce allows for quick and a centralized location for all your data. Our sales cloud allows for a flexibility of aspect of our business. No competition is out there.
What do you dislike about the product?
Nothing to dislike it is easy to use and program. Available for user of all types by created profiles and security. Sometimes it can be time consuming but worth it!
What problems is the product solving and how is that benefiting you?
Centralized location for all business aspects. From data, reports analytics and process. Allows us to be more productive and makes more efficient. From user to management
Easy way to organize our sales
What do you like best about the product?
My dashboards answers my mentor, my accountant and my questions at a click of the button. I have no extended our offering and we are able to be smart and precise on areas to focus on!
What do you dislike about the product?
It can be pricy for small organizations and it does take time to get into the habit of data entering (like all crms)
What problems is the product solving and how is that benefiting you?
Easy tracking and management
Salesforce - the only way to go
What do you like best about the product?
Having the ability for the average analyst to manage an environment is very cost effective.
What do you dislike about the product?
I have no dislikes of this platform. If you know what you are doing you can resolve just about any issue.
What problems is the product solving and how is that benefiting you?
Sales cloud enables our sales team operate efficiently while out in the field by using the Salesforce mobile app. It is very user friendly and well designed.
Great Sales Tool
What do you like best about the product?
The ease of use of this product is key to the success of our sales team. Love the ability to configure and use.
What do you dislike about the product?
Ability to integrate with other tools, but getting better!
What problems is the product solving and how is that benefiting you?
Our ability to sell and collaborate across teams.
Comprehensive CRM
What do you like best about the product?
I appreciate that the Lightning interface is user friendly and allows for customization so that you can guide the user through the processes you would like them to complete.
What do you dislike about the product?
Even though they say no code, you do need some type of technical knowledge/thinking ability. Yes you dont use code but you are creating technical processes that for some are harder to grasp.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows you to keep all information about your customers and prospects so that anyone can see the state of the business at any time. It is also helpful if you have new sales reps or sales reps leaving since there can be full notes and info on that account to have an easier ramp. You are also not holding data in a nonsecure place for security concerns.
I also appreciate the integrations with SFDC because that helps us keep the rep working only in SFDC and not jumping from one system to another
I also appreciate the integrations with SFDC because that helps us keep the rep working only in SFDC and not jumping from one system to another
Enhance your experience on sales management
What do you like best about the product?
Cloud based system we will ease the launch and implementation
Connecting to cloud from anywhere using any device
It's popular solution so it is less required for trainings
Cons:
Fully relying on internet connection so without an stable connection user experience will be affected
It's not a cheap solution
Connecting to cloud from anywhere using any device
It's popular solution so it is less required for trainings
Cons:
Fully relying on internet connection so without an stable connection user experience will be affected
It's not a cheap solution
What do you dislike about the product?
Pricing and less control on customization is what I don't like about that
Also we are not having any control on downtimes...means sometimes you have an urgent period of time and you have no power to push the downtimes go forward to a low traffic time
Also we are not having any control on downtimes...means sometimes you have an urgent period of time and you have no power to push the downtimes go forward to a low traffic time
What problems is the product solving and how is that benefiting you?
No need to train staff about Salesforce sales cloud as it's easy to use and a popular platform
So it's some kind of hassle free platforms that you get benefit out of that
So it's some kind of hassle free platforms that you get benefit out of that
Everything that you need to smoothen your sales cycle
What do you like best about the product?
Sales process can be managed very easily through it, lead conversion and deal management are effective. Products and pricebooks can also be maintained and we can always customize the platform the way our business requires.
What do you dislike about the product?
It's a little expensive but worth the cost
What problems is the product solving and how is that benefiting you?
Salesforce has made it easier to manage the entire Sales process be it about lead generation, automation, lead conversion or deal management. Everything can be done through point and click and also it is cloud based which means you can access it from anywhere.
Terrific solution for pipeline management
What do you like best about the product?
Salesforce Sales Cloud has been essential for our Sales and Marketing team to track manage and analyze our sales pipeline. The adoption has been significantly higher than other tools used in past. Competition is no where near to the ease of using this solution for our CRM goals.
What do you dislike about the product?
Quite a lot of 3rd Party integration and development for some simpler aspect of CRM. Hard to maintain and keep things up to date with 3rd party integrations and constant worry of security dealing with confidential and critical data being parsed to 3rd party integration apps.
What problems is the product solving and how is that benefiting you?
Allows us to analyze our sales teams pipeline and revenue recognition process with setting up milestones and historical trends of critical fields. The details like aging and time to complete an opportunity allow us to manage our pipeline accordingly and provide resources to the teams. Also allows us to see a clients journey from Lead to Contract.
Great CRM for Sales Teams
What do you like best about the product?
Salesforce Sales Cloud is user friendly and has helped our Sales reps close more business and manage their book of business. We have been able to create efficiencies with the automation tools provided in Sales Cloud, and the reports and dashboards have helped our leadership team better manage their teams.
What do you dislike about the product?
It's user-friendly, but just like any new tool, there is quite a learning curve with people who haven't used it before. There are many ways to utilize Salesforce Sales Cloud, therefore it can be a bit confusing and cumbersome if not setup properly. A dedicated Salesforce team and/or consultant to help set up and manage the platform is highly recommended.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us close more business and keeps our sales reps on task. They are able to track and manage their leads and accounts better by having this platform.
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