Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Rating Salesforce Sales Cloud
What do you like best about the product?
User Interface and integration of third party apps
What do you dislike about the product?
Customer care, sometimes they are not much responsive
What problems is the product solving and how is that benefiting you?
Basically a modern & innovative CRM. Salesforce Marketing cloud hsd been beneficial for our Marketing campigns
Recommendations to others considering the product:
Highly recommend salesforce. Salesforce can be benfecial regardless of how big or small the organization is. Salesforce Marketing Cloud is also a tool that can be useful for the organization.
Great business solution
What do you like best about the product?
Bringing everything into one place for the entire company on the commercial side. Allowing us to gain a single source of information. I've not encountered other services though.
What do you dislike about the product?
Its UI could look a little better or at least allow us to edit it better
What problems is the product solving and how is that benefiting you?
Its collating all the sales related activity and allowing us to better forecast
Acceleration with salescloud
What do you like best about the product?
Salesforce gives a sales person a guided journey and allows for collaboration to provide the best possible buyer experience.
What do you dislike about the product?
There's almost too much on the platform. It can be overwhelming if you are using all of the toys. Configure carefully and choose to walk before you run.
What problems is the product solving and how is that benefiting you?
Faster sales using real time data insights and collaboration
Salesforce - The Best sales cloud platform
What do you like best about the product?
The CRM, the data insights, platform, simplicity , everything. Very user friendly,easy and great help and support
What do you dislike about the product?
Nothing so far, it's an amazing platform to work with, though a bit expensive. Options still available.
What problems is the product solving and how is that benefiting you?
Entire sales pipeline is implemented and using all its ilfeatired. Integrations with third party systems works amazing. It's highly Customisable as per the needs of the company and help and support is available readily
Great
What do you like best about the product?
Reports, dashboards, automations. Easily configuration
What do you dislike about the product?
No version for code and metadata., but it's not only SwlesCloud
What problems is the product solving and how is that benefiting you?
Customer 360
Recommendations to others considering the product:
Nope
Manage your sales process in one place
What do you like best about the product?
Customer data in one place allows a great 360 view of the customer
What do you dislike about the product?
Not the platform itself but some partner plugins support
What problems is the product solving and how is that benefiting you?
Allowing reporting and forecasting
Recommendations to others considering the product:
Do your due diligence safe harbour
Best Product for CRM
What do you like best about the product?
The ease with which the product can be setup
What do you dislike about the product?
Nothing to dislike. It's an amazing product that delivers
What problems is the product solving and how is that benefiting you?
Enables the sales teams to do their job effectively
Productive sales cloud
What do you like best about the product?
The best thing in sales cloud is most useful and efficient cloud and provides 360 degree view so it increases productivity
What do you dislike about the product?
Functional limitations of the Unlimited edition include the inability to create more than 2000 custom objects, 800 custom fields per object, 200 report types, and 500 validation rules.
What problems is the product solving and how is that benefiting you?
There is nothing right now
Recommendations to others considering the product:
It will increase the productivity
I'll suggest them to use SalesCloud if they do have a business case where it suits best.
What do you like best about the product?
I do like the ease of automations you can create in Salesforce
What do you dislike about the product?
I don't like the limitations of Territory management
What problems is the product solving and how is that benefiting you?
In my case, I do help our clients onboard Salesforce misc clouds.
Recommendations to others considering the product:
Experience Cloud, COQ,
Sales Cloud Helped Us Close More Deals with Better Visibility
What do you like best about the product?
One of the recent features I’ve really appreciated is the improved forecasting tools and pipeline visibility. It’s become much easier to track deal progress and identify which opportunities need attention. I also like the tighter integration with Slack—it makes cross-team collaboration more seamless, especially during deal cycles. The new Einstein Activity Capture has also been a big win, automatically syncing emails and calendar events so reps can focus more on selling and less on manual updates.
What do you dislike about the product?
Salesforce Sales Cloud is a robust platform, but it can feel overwhelming at times, especially for new users. The interface isn’t always intuitive, and navigating through complex objects or setting up custom reports can be time-consuming without prior experience. Additionally, the cost can add up quickly when you start layering on add-ons or customizations. Better in-app guidance or simplified onboarding for smaller teams would definitely enhance the user experience.
What problems is the product solving and how is that benefiting you?
We are handling the customer in 9 Asian countries with the help of salesforce. We are tracking our customers and their engagement for a better customer hassle-free experience.
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