What do you like best about the product?

We purchased the Iron Suite of software componets which included IronPDF which we use primarly to convert HTML into PDF documents. The IronPDF software is fairly straight forward to implement and produces PDF output similar to other PDF packages we have used. They support various OS's (Windows and Linux) and various deployment methods including several for the cloud and containers which is particulay useful.

What do you dislike about the product?

You need to pay attention to updates and even minor releases as these can sometimes introduce bugs or change slightly the way PDFs get rendered and therefore the PDF output may not be as expected / not look great as something on the page has changed. If you don't catch this in testing, end users may see a bad result.

Support costs. We have had several issues with renewing annual support and software updates for the Iron Suite we purchased some years back. Despite thinking we were buying a perpetual license with reasonable ongoing annual support costs; Iron Software seem determined to not support their original perpetual license packages and push existing customers on to newer more expensive versions of the product where they have tweaked the definition of the product license. This year they originally sent us a renewal notice for just over twice the cost we paid last year, we renewed but were then told this is a mistake and that we would have to pay almost 10x the cost we paid last year for support. Despite sending a renewal notice out for the lower amount that we purchased they would not honour this. The way we were orignally treated by Iron Support I did not recommend this company however managment did eventually reach out and attempt to resolve the situation amicably so I have updated this review. Going forwards I would recommend as the software does have many good features but I would still be wary of purchasing any software from them where you intend to embed the software either internally or externally in a product which you can’t easily remove and replace with an alternative. If you need certainty perhaps consider purchasing multi-year support upfront. Obviously, no enterprise wants to run out-of-date software with no support and potential vulnerabilities.

Update. IronSoftware managment did eventually reach out and attempt to resolve the situation amicably so I have updated this review.

What problems is the product solving and how is that benefiting you?

Gneration of PDF documents from HTML / CSS.