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Reviews from AWS customer

2 AWS reviews

External reviews

103 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Logistics and Supply Chain

Great product!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
They tell you what the DNS records should be and update daily on low and high volume senders of your domain.
What do you dislike about the product?
I wish it updated more than once per day.
What problems is the product solving and how is that benefiting you?
DMARC setup for email domain.


    Sazzad Khan

Easy initial setup, stable and reliable cybersecurity features

  • June 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

It's used by big companies, banks, and others. We provide technical support and solution design for them.

What is most valuable?

The best feature of Barracuda email protection is the technical support team.

What needs improvement?

In terms of improvement, the main issue is the price increase every quarter, which makes it expensive and less favored. That's why people are looking for a new product.

In future releases, there are many things to add because they have a fixed policy to send out emails. Moreover, there is less visibility on the algorithm. The policies are set up in Barracuda by default; we don't have any control over them. If there is a more flexible policy available, it would be more helpful. And the event tracking, delivery reports, and customized reporting. Those are not that good enough.

For how long have I used the solution?

I've been supporting it here in Bangladesh for about 12 years.

What do I think about the stability of the solution?

Barracuda email protection is stable. I would give it a nine out of ten because of its strong cybersecurity features. Once the IT team implements the solution, they can handle it without needing further assistance.

What do I think about the scalability of the solution?

The number of users depends on the clients. We have a minimum of 200 and a maximum of 10,000 users.

How are customer service and support?

The customer service and support team is really good.

How was the initial setup?

The initial setup is very easy. We have a team that checks and handles various issues.

What other advice do I have?

In my opinion, I would recommend to explore other options. Expenses are a factor. Due to the increasing costs, we can no longer afford it. It seems that small clients are not receiving sufficient protection with the current management system. If they start with 100 to 200 users, they cannot afford Barracuda Email Protection.

Overall, I would rate the solution a nine out of ten.


    Najmus S.

Protects company Emails from threats

  • December 17, 2022
  • Review provided by G2

What do you like best about the product?
This software reads through emails and learns how individuals write and determines if things are different if they are compromised. It has helped us quite a bit as far as email threats are concerned. It runs in the background, so it is not obstructive.
What do you dislike about the product?
When downloading a file from email, it takes time to scan it for threats which is great. Unfortunately, it sometimes takes quite a long time to scan the file. Which needs to be improved.
What problems is the product solving and how is that benefiting you?
Barracuda is still the originator and industry leader in anti-spearphisphing. Poc was much better and implementation seemed to be smoother. I like it for the service it provides.


    Mechanical or Industrial Engineering

It works well.

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
I like this product because it just works. You don't have to think about it. It has done thousands of emails, and we have only had two that we have had to pull back as false positives. They have got better reporting.
What do you dislike about the product?
The price it is a little expensive. But you get what you pay for. More tuning options would be excellent but not necessary.
What problems is the product solving and how is that benefiting you?
Threatening emails of all sorts it pulls them from the inbox.


    Ignace Q.

The perfect add-on for your antispam solution

  • September 29, 2022
  • Review provided by G2

What do you like best about the product?
You set it up and it starts getting smarter and smarter in finding unwanted email.
What do you dislike about the product?
there are still some flaws, especially in the account takeover process. (false positives)
What problems is the product solving and how is that benefiting you?
Some mails can not be stopped by a standard spamfilter. Sentinel finds those and eliminates them.


    Insurance

One of the best tool for prevention of Email Spam

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
My company uses multiple Barracuda products and the thing that we like the most is their amazing customer service. As for Barracuda Sentinel, its spam protection is top-notch and it has never miscategorised any email so far.
What do you dislike about the product?
The settings can be a bit confusing at times and I feel that there are just way too many options which are good for customization but also makes it easy for the user to bungle something up and ruin his inbox.
What problems is the product solving and how is that benefiting you?
We needed some very good spam protection software reason being that the email id of most people in my department is forward-facing and is given out at multiple places making us a lot more susceptible to junkware.


    Transportation/Trucking/Railroad

Barracuda Impersonation Protection Review

  • May 04, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, integrates well with other Barracuda Email Security solutions, helps identify phishing/spear-phishing emails and can remove them from user inboxes prior to them opening the email.
What do you dislike about the product?
Reporting and visibility could be enhanced to show more insights and detailed metrics on email flows, types of attacks, etc.
What problems is the product solving and how is that benefiting you?
Preventing email security incidents, by reducing phishing and spear-phishing emails and having an extra layer of AI protection.


    Hospital & Health Care

Barracuda Sentinel Protection The Best Email Impersonation Protection

  • April 24, 2022
  • Review provided by G2

What do you like best about the product?
Barracuda Email security provides us with real-time AI-based email protection which is very helpful for keeping our data safe and secure. Impersonation Protection is the beauty of Barracuda Sentinel which provide a separate dashboard for real-Time Phishing Protection,Account Takeover Protection and Domain Fraud Protection etc.
i like very much it for Employee name impersonation Protection
What do you dislike about the product?
With my 2 years of working with Barracuda, i m very happy with the Barracuda Email and impersonation protection.
What problems is the product solving and how is that benefiting you?
We are using Barracuda impersonation protection for real-Time Phishing Protection, Account Takeover Protection Domain Fraud Protection and this is very useful for Employee name impersonation Protection
Recommendations to others considering the product:
Yes, Barracuda Impersonation Protection is the very useful and best product forv Stop phishing and impersonation email attacks


    Legal Services

Impersonation Protection (Sentinel) works extremely well.

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
Easy to implement and start protecting your system. Spear phishing attacks are automatically deleted. We've never has a false positive. Dmarc is easy to implement and starts in learning mode so you have zero distruption.
What do you dislike about the product?
The product works best only if you also license it together with incident Response.
What problems is the product solving and how is that benefiting you?
real-time phishing emails, account takeovers and domain fraud


    Joe N.

A necessary tool to protect your domain from malicious entities on the internet

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Sentinel has been a lifesaver! In the past, when an incident concerning a malicious email hits my service board, it was very time-consuming and next to impossible to track and mitigate. This arm of the Barracuda platform eliminates all of the guesswork. I can see who received the message and pull the email from everyone's inbox with a few clicks. Also: the ability to have it auto-remediate is enormous! Peace of mind is a priceless thing. Now that I've been using it for over a year I can't imagine email security any other way.
What do you dislike about the product?
There is nothing about this product that I dislike. Everything about it works very well. However, the barrier to entry for Barracuda's email security services does require going through an MSP, and MSPs have minimum requirements to make it "worth it." The size of an organization shouldn't be a barrier to access a necessary product like this. I would love to see Barracuda have an offering for smaller organizations (1 - 25 users) where they can get the same grade of security as larger organizations.
What problems is the product solving and how is that benefiting you?
For years tackling email security matters has been difficult. Even with spam filtering services, things always get through. And after that, if you want insights, auto-remediation, advanced detection? Forget about it! Could someone build a solution? Yeah, sure, maintaining it is a Sisyphean task. Barracuda already has a solution it's called Sentinel. You get all the benefits of an advanced detection and remediation system without having to build and maintain it. What would take hours and days to handle can be done in a matter of seconds.
Recommendations to others considering the product:
You won't be disappointed going with Barracuda Sentinel.