Barracuda Email Protection is good for customers who don't have resources to manage email security. It is automated and easy to use. You just need to configure it, turn it on, and it works automatically. It's suitable for customers with up to a thousand users and does not require extensive customization.
Barracuda Impersonation Protection
Barracuda NetworksExternal reviews
103 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Works smoothly, in the background, haven't had a problem since using it
What do you like best about the product?
It's kept our office systems safe and protected, post hack.
What do you dislike about the product?
I can't really say I have any negative issues.
What problems is the product solving and how is that benefiting you?
It's prevented a repeat of the IT problem we had before starting to use it.
Effective and Reliable
What do you like best about the product?
The upside of using Impersonation Protection is that once it is set up, it learns the environment and users to work without any interaction. Easy to use and UI is straightforward.
What do you dislike about the product?
The only downside for Impersonation Protection is that we cannot submit false positives within the system. An email has to be sent separately outside of the system.
What problems is the product solving and how is that benefiting you?
The amount of spearphishing emails it finds provides efficiency to my workflow.
Improve reporting and integration while enjoying simple management
What is our primary use case?
What is most valuable?
The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy. While there is a lack of flexibility in terms of creating policies, this feature is beneficial for small customers who would prefer not to make multiple changes.
It is also known for providing excellent support, scoring ten out of ten in that aspect. However, Barracuda faces challenges with weak reporting and integration issues, particularly with their security awareness training platform.
What needs improvement?
Barracuda Email Protection needs better reporting and more robust integration with security awareness training platforms and third-party solutions. The fraud detection capability is not well-developed, with many false positives being reported, and there's no way to tune or modify the system.
Additionally, the solution lacks the ability to create custom rules or policies for VIP users, which is a significant drawback.
For how long have I used the solution?
I have used the solution for five years.
How are customer service and support?
For support, Barracuda is very good, rating it ten out of ten. It is considered one of the best OEMs in the industry for support.
Which solution did I use previously and why did I switch?
Barracuda is good for customers who lack the resources to manage email security. It works independently without needing much management.
However, if a customer requires extensive policy customization, Barracuda may not satisfy their needs.
Mimecast and ProPoint are other vendors, with Mimecast offering certain technologies that Barracuda does not.
What's my experience with pricing, setup cost, and licensing?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution.
What other advice do I have?
Whether I would recommend Barracuda Email Protection depends on the customer’s use case and budget. If there is no need for advanced DLP or custom rules and policies based on user groups, Barracuda could be a good solution. Its simplicity and ease of management are attractive, however, it may not be ideal for large teams seeking extensive customization.
I'd rate the solution eight out of ten.
Very Handy if it fits your business case
What do you like best about the product?
I like the amount of visibility I can have
What do you dislike about the product?
I do not like the added cost of a single feature. Too lackluster to be sold singularly, and an advanced license is too pricy for a small-medium organization.
What problems is the product solving and how is that benefiting you?
Security
The Best Email Spoofing and Impersonation Detection Firewall
What do you like best about the product?
The best feature of Barracuda Impersonation Protection is to protect the entire mailbox from outside access and detect threats coming from unidentified access. It prevents unknown access, lowers the risk of financial loss, and security breaches.
What do you dislike about the product?
There is nothing to dislike about Barracuda, as it presents a very low risk for external protection. This is because it is a cloud-based platform that offers the best industry security without any worries about email password protection and the loss of email IDs or credentials.
What problems is the product solving and how is that benefiting you?
Protection against impersonation solves issues related to spam, theft, spoofing, mail credentials, financial loss, personality exposure, and internal business emails. Barracuda impersonation protection is a cloud-based technology that provides virtual and hardware network solutions, and uses AI to detect and prevent external threats. It offers numerous benefits, such as securing the domain, which can only be accessed by authorized persons, and preventing mail credential theft.
New insights to Barracuda ESS
What do you like best about the product?
Being able to view and remediate emails at a higher level that may otherwise be delivered to the end user is a stellar feature. I like the highlighting of potential issues in an email body, domain information (such as when a domain was registered), email flagging based on spam or conversation hijacking. We log into Impersonation Protection multiple times a day to review incoming emails.
What do you dislike about the product?
There are times that emails get flagged that shouldn't. While remediation is easy, it seems that the learning is still a bit off. Where it is not preferred to whitelist any particular sender or domain, we do see from time to time the same emails getting flagged and marked as junk.
What problems is the product solving and how is that benefiting you?
Better visibility into incoming emails from outside the org.
Filters spam emails and blocks frequent attacks and malicious emails
What is our primary use case?
We use the solution to filter inbound emails for spam emails.
What is most valuable?
We check the reports sometimes to see that frequent attacks and malicious emails are being blocked by the solution.
What needs improvement?
Two to three months back, we got fraudulent emails in which someone in the organization was being blamed.
What do I think about the scalability of the solution?
According to our requirement, we gradually increase the number of users from 40 to 50 users per year. It is easy to increase the number of users for the solution.
How are customer service and support?
We were satisfied with the technical support because we know the technical things. However, our head still had questions, so he was not satisfied with the support.
Which solution did I use previously and why did I switch?
I've previously used Office 365, and we got a lot of spam emails with that tool. Since Office 365 used basic security, it was not as secure as Barracuda Email Protection.
How was the initial setup?
The solution’s initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume. We would have got the product at a high price from some other vendor. We also checked with other vendors, and we got the solution at the cheapest price in our region. Currently, we are paying 8.75 per month per user.
What other advice do I have?
The solution is managed by our third-party vendor. Two to three months back, we got fraudulent emails in which someone in the organization was being blamed. We complained about it to our ISP or third-party provider managing the solution. They might have taken some action, and currently, we are not getting those types of emails.
I would recommend the solution to other users.
Overall, I rate the solution a nine out of ten.
The archiving and search features are good, and it integrates easily with other tools
What is our primary use case?
The solution is useful for archiving. We archive emails and search our mailboxes.
What is most valuable?
The archiving and search features are very good. It is easy to integrate Barracuda with tools like Exchange.
What needs improvement?
The solution must provide security gateway features. It must enable users to archive emails for a specific period. The tool must allow organizations to extend the storage capacity by at least 10%. It must enable the extension of storage to an external drive. We faced problems when the storage became full. We use an on-premise solution, and it reached maximum capacity.
The product must enable bulk user management. It would be helpful if we wanted to get PST files for bulk users. Currently, when we need to get PST files for a group of people, the administrators have to do it individually. It would be good if we could upload it in an Excel sheet. It will be great if we can search for inactive users.
For how long have I used the solution?
I have been using the solution for six to seven years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten for the archiving features. It is suitable for medium-sized businesses. My organization has more than 200 employees. My previous organization had 300 to 400 users.
How are customer service and support?
The support team fixes our problems. I have had a positive experience with support.
What's my experience with pricing, setup cost, and licensing?
The price is similar to that of Microsoft 365. There’s only a 4% to 5% difference between the prices of Barracuda and Microsoft 365.
Which other solutions did I evaluate?
Microsoft 365 provides a lot of features. If Barracuda and Microsoft 365 cost the same, we would choose Microsoft 365.
What other advice do I have?
I will recommend the product to others. Overall, I rate the tool a nine out of ten.
Efficient and easier to manage than other products, especially Microsoft products
What is our primary use case?
We use Barracuda primarily as an email gateway. It also integrates with the Microsoft 365 platform.
It provides anti-spam protection and all the various anti-spam aspects of email management. We generally use it with products other than Microsoft, so we're very happy to have Barracuda available.
How has it helped my organization?
We have a good experience with it. We consider Barracuda very efficient and easier to manage than other products, especially Microsoft products.
What is most valuable?
I like that I have less work to do analyzing the spam and overall email flow. And when I need to analyze the traffic flow, I can always find answers to any issue.
I'm quite satisfied with the graphical user interface for Barracuda products.
Moreover, it has AI protection. Based on the results I've seen, I'm quite satisfied with the product.
What needs improvement?
Regarding Barracuda Email Protection specifically, I'm quite satisfied. I think there's room for improvement in their other products, especially their cloud firewall protection and ZTNA offerings.
Moreover, prices could be more granular, especially for the small business area. Typically, in Italy, the majority of our customers are small businesses. It would be better if the prices could be adjusted for small businesses.
For how long have I used the solution?
I have been working with Barracuda products and have been for some years. We (my company) started with their on-premises solution and are generally trying to move to a cloud version.
What do I think about the stability of the solution?
I consider it quite stable. Barracuda has efficient support in case of incidents, and we're satisfied. I'd rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
I'd rate it a nine out of ten for scalability. We have some customers, and we are trying to move other customers from on-premises solutions to Barracuda, expecially on Premium version that integrate other strategic features (Cloud Archiving, Cloud to cloud backup for 365, Entra ID cloud backup)
How are customer service and support?
The customer service and support has been improved with the support available directly from European region and on-line chat.
Which solution did I use previously and why did I switch?
We use Sophos Central Email Advanced with some customer, and so far, we're satisfied.
How was the initial setup?
The setup is quite simple, but it does require a little training, as with all other products. Fortunately, Barracuda offers resources for that.
The deployment takes less than a day. It is very easy.
However, Barracuda integration's capabilities depend on the specific infrastructure. If you have Microsoft protection, the integration is quite good. We haven't had any problems when customization was needed.
What about the implementation team?
Initially we had vendor support for startup configuration; documentation is huge
What's my experience with pricing, setup cost, and licensing?
Barracuda licensing model is good. The price could always be better.
Which other solutions did I evaluate?
What other advice do I have?
I would recommend Barracuda Email Protection, especially compared to Microsoft products.
Overall, I would rate it a nine out of ten.
Easy-to-maintain platform with a simple interface
What is our primary use case?
We use Barracuda Email Protection for user management purposes.
How has it helped my organization?
Barracuda helps our organization prevent data breaches more efficiently than Microsoft with a simpler interface. It provides an easy process for administrators like myself to manage and configure settings.
What is most valuable?
The product’s most valuable feature is email notification.
What needs improvement?
The platform's pricing needs improvement.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
We have around 200 Barracuda Email Protection users in our organization.
How are customer service and support?
The technical support services have been satisfactory.
Which solution did I use previously and why did I switch?
We used Microsoft. We switched to Barracuda Email Protection for ease of use.
How was the initial setup?
The product is easy to deploy and maintain.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. We purchase its annual license.
What other advice do I have?
Barracuda Email Protection’s fraud detection capabilities prove beneficial in classifying spam into different terminologies. It is easy to integrate with IT infrastructure and different software such as Microsoft Exchange.
I recommend it to others and rate it an eight out of ten.
showing 11 - 20