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Reviews from AWS customer

2 AWS reviews

External reviews

103 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    John Pierre H.

A real useful tool in the environment

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I love how easily I can monitor employee habits and security awareness training excersizes.
What do you dislike about the product?
I would say that the interface could be a little more intuitive, maybe include different templates for campaigns.
What problems is the product solving and how is that benefiting you?
User awareness definately.


    Jon L.

Impersonation Protection that just works

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is always working and blocking potentially malicious emails. Instead of relying on our users to be trainined to avoid emails that are often dificult to determine are impersonating someone else; this system identifies the emails and deletes them before they even get to the users email. I have only seen 1 false positive in the past six months out of the ten to twenty emails that are blocked daily. TAhat one false positive was easy to resolve and allow through on the next pass.
What do you dislike about the product?
Not so much a dislike of the system but of the volume of impersonated emails being blocked every day. I continue to review these to insure they are really impersonators.
What problems is the product solving and how is that benefiting you?
We train our users to be vigilant regrding spoofed emails and impersonators but this continues to get more and more complex. Bad actors are using other character sets and a variety of methods to get past the casual observer with look alike email addresses. Have a systematic approach reduces the potential for these emails to get through to our users for a negative result.


    Najmus S.

Protects company Emails from threats

  • December 17, 2022
  • Review provided by G2

What do you like best about the product?
This software reads through emails and learns how individuals write and determines if things are different if they are compromised. It has helped us quite a bit as far as email threats are concerned. It runs in the background, so it is not obstructive.
What do you dislike about the product?
When downloading a file from email, it takes time to scan it for threats which is great. Unfortunately, it sometimes takes quite a long time to scan the file. Which needs to be improved.
What problems is the product solving and how is that benefiting you?
Barracuda is still the originator and industry leader in anti-spearphisphing. Poc was much better and implementation seemed to be smoother. I like it for the service it provides.


    Mechanical or Industrial Engineering

It works well.

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
I like this product because it just works. You don't have to think about it. It has done thousands of emails, and we have only had two that we have had to pull back as false positives. They have got better reporting.
What do you dislike about the product?
The price it is a little expensive. But you get what you pay for. More tuning options would be excellent but not necessary.
What problems is the product solving and how is that benefiting you?
Threatening emails of all sorts it pulls them from the inbox.


    Legal Services

Impersonation Protection (Sentinel) works extremely well.

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
Easy to implement and start protecting your system. Spear phishing attacks are automatically deleted. We've never has a false positive. Dmarc is easy to implement and starts in learning mode so you have zero distruption.
What do you dislike about the product?
The product works best only if you also license it together with incident Response.
What problems is the product solving and how is that benefiting you?
real-time phishing emails, account takeovers and domain fraud


    Joe N.

A necessary tool to protect your domain from malicious entities on the internet

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Sentinel has been a lifesaver! In the past, when an incident concerning a malicious email hits my service board, it was very time-consuming and next to impossible to track and mitigate. This arm of the Barracuda platform eliminates all of the guesswork. I can see who received the message and pull the email from everyone's inbox with a few clicks. Also: the ability to have it auto-remediate is enormous! Peace of mind is a priceless thing. Now that I've been using it for over a year I can't imagine email security any other way.
What do you dislike about the product?
There is nothing about this product that I dislike. Everything about it works very well. However, the barrier to entry for Barracuda's email security services does require going through an MSP, and MSPs have minimum requirements to make it "worth it." The size of an organization shouldn't be a barrier to access a necessary product like this. I would love to see Barracuda have an offering for smaller organizations (1 - 25 users) where they can get the same grade of security as larger organizations.
What problems is the product solving and how is that benefiting you?
For years tackling email security matters has been difficult. Even with spam filtering services, things always get through. And after that, if you want insights, auto-remediation, advanced detection? Forget about it! Could someone build a solution? Yeah, sure, maintaining it is a Sisyphean task. Barracuda already has a solution it's called Sentinel. You get all the benefits of an advanced detection and remediation system without having to build and maintain it. What would take hours and days to handle can be done in a matter of seconds.
Recommendations to others considering the product:
You won't be disappointed going with Barracuda Sentinel.


    Construction

Extra pair of hands

  • November 21, 2020
  • Review provided by G2

What do you like best about the product?
The AI element, auto response to potential threats. When a suspicious login is detected from an unusual place is great, highlighting when users have inadvertently given login details away. Can review emails raised by used and review how it affects other users across the org and pull / remove from all affected mailboxes at the same time.
What do you dislike about the product?
Not a lot to dislike within the product. You can see where emails originate from around the world, it would be useful to show if this was a one off or regular occurrence.
What problems is the product solving and how is that benefiting you?
Several problems but unauthorised logins is key. Forward rules set within emails. We have stopped several unauthorised logins quickly and easily.


    Hospital & Health Care

Barracuda Sentinel secures our email domains and mailboxes.

  • September 18, 2020
  • Review provided by G2

What do you like best about the product?
So far we haven't had any issues discovered by Barracuda Sentinel so I have no experience with that aspect, but I feel much more protected having it in place and working. It monitors our domains against domain fraud and protects us from phishing and account takeover attempts.
What do you dislike about the product?
Nothing so far. Since we haven't experienced any attacks that have activated Barracuda Sentinel yet, I don't have anything negative to complain about.
What problems is the product solving and how is that benefiting you?
Protection from Phishing attacks, Account takeover attacks and domain hijacking. It monitors all of that using AI and protects us from attack.
Recommendations to others considering the product:
It's worth the cost to have all of the protection you can get from Phishing and other account/domain related attacks.


    Jay G.

First Week Using - Identified an Account Takeover

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
It's easy to use, gives you the opportunity to refine searches, and is very fast. We can immediately block the email address or domain of the sender, and also set up continuous remediation, if needed.
What do you dislike about the product?
It keeps a history log of all the spear phishing attacks. This log cannot be deleted or trimmed down and becomes quite large after a while. I would like to be able to purge information out of the log.
What problems is the product solving and how is that benefiting you?
Within the first week of use it identified an account takeover from someone in Turkey, which we easily stopped! We have been able to be notified of spear phishing attacks immediately when they happen. We can identify the attack, find out if it proliferated to other users, and then remediate the attack within minutes! This would have taken us hours before.


    Michael T.

Great way to stop phishing

  • January 26, 2019
  • Review provided by G2

What do you like best about the product?
Helps you training your employees in phishing attempts
What do you dislike about the product?
Not a lot of reporting options, best if you can create and generate your own reports
What problems is the product solving and how is that benefiting you?
Helped in training my staff in what to look at emails that maybe phishing