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Barracuda Impersonation Protection
Barracuda NetworksExternal reviews
103 reviews
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External reviews are not included in the AWS star rating for the product.
Helpful and easy to read interface with valuable information
What do you like best about the product?
The Impersonation protection really allowed us to see in further detail our more high risk vs medium and low risk employees while providing factors as to why such a risk level was applied
What do you dislike about the product?
Of course Barracuda Impersonation Protection can be on the pricey side of the spectrum but our school district has continued to have great success with Barracuda products.
What problems is the product solving and how is that benefiting you?
Barracuda impersonation protection has been able to provide a detailed and easy to read GUI with most of the important security related details in one pane, details such as header info and threats found in the email. Impersonation Protection will sort employees into a low, medium and high risk category, further revealing employees who may become targets or are being already targeted by scams/phishing. Impersonation Protection also verifies DMARC is properly configured and provides actions that can be performed to further restrict spam/scams/phishing
Dramatic cut back on impersonation attacks!
What do you like best about the product?
The system was easy to set up and implement - taking less than an hour to ensure everything was configured correctly. Since that point, I get a regularly scheduled status report, along with email notifications on when the system is capturing impersonation attmepts. My team likes it because they can quickly report if they feel that a message is a false positive - in which we are able to go into the software and verify the message before resending it to the user. It has been a great addition and has captured on average about 10-20 messages per week from malicious sources pretending to be our CEO, accounting, or HR teams.
What do you dislike about the product?
I'm struggling to find dislikes about it - the simplicity of the system, along with how easy it was to implement makes the software that much more robust, as there isn't a ton of rules or features you need to toggle on and off. It has nearly been a "set it and forget it" system that we rarely have to make any modifications to.
What problems is the product solving and how is that benefiting you?
We have dealt with a handful of situations prior to implementation where senders would often impersonate people on our team to try and get other team members to perform actions that are malicious in nature. While we have DMARC deployed on our systems, things still slip by and to the casual user, it may not be very apparent that the sender is not who they say they are. With Impersonation Protection, those instances are greatly reduced. Coupled with quarterly security training and simulated phishing tests, we feel we are in a great position having all of these items help educated and protect our team.
Ease of Use Proactive
What do you like best about the product?
With Barracuda Impersonation Protection, I am able to efficiently eliminate any fraudulent emails from our email systems. Previous programs I have used did not compare to Barracuda's exceptional software.
What do you dislike about the product?
Sometimes, I notice that the interface experiences some lag when attempting to delete a considerable number of emails. Nonetheless, the system eventually finishes the task, and we still have reliable protection.
What problems is the product solving and how is that benefiting you?
The function of preventing SPAM emails from infiltrating our system is crucial in maintaining its security. By swiftly removing such emails, we avoid the potential issues that may arise if a user responds to them. This is why we prioritize keeping our systems free from unwanted electronic communication.
Outstanding Protection Against Email Impersonation
What do you like best about the product?
I've been using Barracuda's Email Impersonation Protection for a while now, and I must say, it's been an absolute game-changer for our organization's cybersecurity. This solution has proven itself as a true guardian against one of the most cunning and prevalent threats in the digital landscape – email impersonation.
What do you dislike about the product?
While the accuracy of the solution in identifying threats is commendable, there's always a possibility of false positives. Legitimate emails might be flagged and blocked, leading to potential disruptions in communication if not properly managed and monitored.
What problems is the product solving and how is that benefiting you?
Conversation hijacking, CEO fraud and filtering phishing emails from going to inbox instead it is being directed to Junk folder.
Barracuda Impersonation Protection
What do you like best about the product?
The system is very simple to use. We use it in conjucntion with Incident Response in order to identify the vulnerabilities and then pull them before any damage can be done.
What do you dislike about the product?
Sometiems it is hard to keep up with all of the alerts. We are a small shop and have to prioritize and there are times where this isn't a priority then we are worried that we may have missed something.
What problems is the product solving and how is that benefiting you?
It is helping to identify scams and phishing attempts. We have seen a decrease in the amount of Impersonations that have gotten through to end users.
Impersonation Protection for your Business
What do you like best about the product?
Impersonation protection is excellent when working in tandem with common email security. It alerts admins and the end user impacted which is a major help. It does a solid job of catching true positives and letting malicious things through.
What do you dislike about the product?
Does miss some things. It's segmented away from the rest of email security in the suite. Impersonation protection can be a little difficult to configure in the way that it is layed out.
What problems is the product solving and how is that benefiting you?
Email security and dmarc protction. Impersonation protection is a single pain of glass for us to help managed our mail security. It does an great job at what it is supposed to do.
Save time on managing rules and custom management
What do you like best about the product?
When we moved from using our former email security we were up over 2000 rules in O365 to stop phishing and malware. Where the rules were extensive we were spending hours a day managing the email was was captured to determin if it was a valid email or not. With every week something new came out and we had to find a way to block it. With Barracuda the hours we spend each day evaporated and we can now manage our email environment in about 30 total minutes per day.
What do you dislike about the product?
Only real cause for concern is if your business is travel based as the account takeover alerts will be slightly overwhelming. We had to add some geo location tools where we would not get alerted unless the user logged into the account from multiple areas of the country on the same day.
What problems is the product solving and how is that benefiting you?
ROI on the time spent to secure the email coming in and out of the organization. Not only does it allow us to use the time for other projects, but the reports give us a good overview of our current risk level and with that we can make additional changes to harden against any new threats.
Great product!
What do you like best about the product?
They tell you what the DNS records should be and update daily on low and high volume senders of your domain.
What do you dislike about the product?
I wish it updated more than once per day.
What problems is the product solving and how is that benefiting you?
DMARC setup for email domain.
Easy initial setup, stable and reliable cybersecurity features
What is our primary use case?
What is most valuable?
The best feature of Barracuda email protection is the technical support team.
What needs improvement?
In terms of improvement, the main issue is the price increase every quarter, which makes it expensive and less favored. That's why people are looking for a new product.
In future releases, there are many things to add because they have a fixed policy to send out emails. Moreover, there is less visibility on the algorithm. The policies are set up in Barracuda by default; we don't have any control over them. If there is a more flexible policy available, it would be more helpful. And the event tracking, delivery reports, and customized reporting. Those are not that good enough.
For how long have I used the solution?
I've been supporting it here in Bangladesh for about 12 years.
What do I think about the stability of the solution?
Barracuda email protection is stable. I would give it a nine out of ten because of its strong cybersecurity features. Once the IT team implements the solution, they can handle it without needing further assistance.
What do I think about the scalability of the solution?
The number of users depends on the clients. We have a minimum of 200 and a maximum of 10,000 users.
How are customer service and support?
The customer service and support team is really good.
How was the initial setup?
The initial setup is very easy. We have a team that checks and handles various issues.
What other advice do I have?
In my opinion, I would recommend to explore other options. Expenses are a factor. Due to the increasing costs, we can no longer afford it. It seems that small clients are not receiving sufficient protection with the current management system. If they start with 100 to 200 users, they cannot afford Barracuda Email Protection.
Overall, I would rate the solution a nine out of ten.
The perfect add-on for your antispam solution
What do you like best about the product?
You set it up and it starts getting smarter and smarter in finding unwanted email.
What do you dislike about the product?
there are still some flaws, especially in the account takeover process. (false positives)
What problems is the product solving and how is that benefiting you?
Some mails can not be stopped by a standard spamfilter. Sentinel finds those and eliminates them.
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