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Reviews from AWS customer

5 AWS reviews

External reviews

103 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Manish G.

Brilliant to see something which helps to protect from Phishing / Fraud alerts

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I come up with this tool first time which has brilliant AI built technology. It understands the algoristhm and help to protect the user from fraud / phishing emails.

In every organisation there is some fraud come-up with this and this is brilliant technology which fight against it and protect the users from the fruads so that they dont get into the trap.

We had seen the number of features it has. Also its AI technology make this usniue.
What do you dislike about the product?
I have never seen such type of product earlier. So this was the first time experience for me. When I got to know that there is some technology or tool which helps us from phishing email, I got too excited!!

The support it provides, it is tremendous to see. They try to solve all the queries whichever raised by customer and make it smooth for the users.
What problems is the product solving and how is that benefiting you?
We faced with lot of phishing / fraud emails in our organisation which yields into big transaction of money. It leads to trap the employees, where they transfer the money by thinking that it was asked by their manager, seniors, directors, ceos, etc.

Sometimes, same emails comes as a project where employee thinks that it would be great if they act on it. But it is like a trap for them. Its AI technology is madeup like that, which understand its domain, IP, etc and understand that it is not the true email. This helps the employees or organisation to get into the trap and solve the biggest problem related to high transactions of money, involvement of fake works / projects and time management.


    Zachary L.

Product just works. I don't have to worry about it

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Imersonation Protection just works. Once setup, which was fairly easy since I already had other Barracuda products setup, it started detecting potential fraud attempts. It gives you a confidence level for likelihood of spam and details what kind of attack type is used.
What do you dislike about the product?
Only stores the last 30 days of attacks. I'd like to be able to go back further in the event someone was compromised to track the initial breach.
What problems is the product solving and how is that benefiting you?
Stops spam and impersonation messages from even reaching the mailboxes of my users.


    Humberto M.

Great Experience

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
Nice combination of artificial intelligence and deep integration with Exchange, software is robust and effective
What do you dislike about the product?
The alert system needs improvement to reduce false positives
What problems is the product solving and how is that benefiting you?
Effective and robust proteccion


    Sofiane Z.

Protect your mails with BIP

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
I like the reports about the protection done by BIP
What do you dislike about the product?
I dislike the user interface when I need to report an email
What problems is the product solving and how is that benefiting you?
It helps me to protect my exchange between me and my customers


    Siva Suriyan S.

Review on Barracuda Impersonation Protection

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
A security gateway which helps to protect against email threats and virus filtering.
It is easy to use and implement in any workspace which enables data loss prevention.
The advanced security feature of spam filtering and encryption plays an important role.
The customer support is really good with quick solutions.
What do you dislike about the product?
A good email protection software but still needs more modernization and improvement.
Also for doing bulk actions multiple select doesn't allowing which is one of the big disadvantage.
Little complicate to integrate the software while setting up.
The frequency of use is more in our organisation so it will be good if the above things will be improved.
What problems is the product solving and how is that benefiting you?
It is very helpful for keeping safe from targeted phishing attacks,unwanted spam,malware and fradulent contents.
Barracuda is frequently updating and adding new security features which adds a great benefit.
Also serves as a good search tool for old emails.


    Ashish R.

Barracuda Impersonation protection review

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
This impersonation protection is a good solution. It does a descent job in detecting malicious email sent amd makes easy to remove it from the mailbox and block the sender from sending it again. It is avaluable tool for protecting sensitive information and preventing financial losses.
What do you dislike about the product?
Overall, it is a good solution. Every tool or software available in the market has some or the other shortcoming. This tool also has a few but that is manageble.
What problems is the product solving and how is that benefiting you?
Barracuda Impersonation Protection prevents emails and mailboxes from getting compromised from phishing attacks and other types of cyber frauds. Such attacks can be very damaging for the organization financially and socially. Therefore having a solution like Barracuda Impersonation Protection is very essential.


    Manufacturing

Segeate Impersonate

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Quality & Reliability, Ease of use , Features
What do you dislike about the product?
Price and Replacement support time, Support
What problems is the product solving and how is that benefiting you?
Email JUnk problem


    Harminder C.

Reliable, clever M365 protection from account takeovers, UX management could do with an overhaul

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
I think the simplicity of it when its in place, it runs seamlessy behind the scenes linked by a global admin M365 account. There's no MX records to change or any other intrusive settings to edit, its pretty much plug and play. Alerts are also very clear and the steps to secure accounts are guided so any tech can use them. Reports sent monthly are a great feature and most clients love them, it makes auditing much easier and product renewal almost guaranteed.
What do you dislike about the product?
The actual process of how Impersonation Protection is deployed is that downfall, especially from an MSP point of view. The initial setup is done by the legacy Echo platform which looks like it's still in 1998. Once you get to the main platform however, its much better but still lots of things in the wrong place so it make navigating a bit frustrating. If you could improve the whole backend UX that would really make it a perfect product.
What problems is the product solving and how is that benefiting you?
M365 on its is brilliant but the built in Anti-spam features are quite basic, unless you subscribe to the more expensive Defender solution you have a basic operation of anti-spam. Impersonation Protection uses AI to really crack down on unusual activity and foreign rules setup by an intruder/attacker. It's a great service and most clients want it because its cheaper than Microsoft's premium solution.


    Federico G.

What's awesome about barracuda impersonation protection?

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
It helps ensure business emails are protected against new threats like: phishing, spam, fraud and online thieves etc.
What do you dislike about the product?
The pricing should be studied further and if possible adjusted in a manner that would be suitable with the majority of professional and business users.
What problems is the product solving and how is that benefiting you?
It relieves me of my worries for all my important or confidential emails relating to online use. It helps boosts confidence and confidenciality in the business and professional environment.


    Anne-Aimee Wollerich

The solution offers excellent support to help you secure emails within your environment

  • August 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have a premium selection within our environment and use Barracuda. It stops threats and malicious messages but also detects stuff you don't want on your computer and in your environment, so we're really happy. You don't have to do anything. You get emails to notify you.

What is most valuable?

The built-in AI tool can analyze the behavior of people who write emails to you to provide impersonation protection. Barracuda also has a single dashboard and viewing pane, so it's easy to select all the features that Barracuda Email Protection has.

What needs improvement?

Barracuda Email Protection currently only works with Microsoft 365. It would be cool to see a more inclusive vendor approach where they should include Google Suite and other vendors like Amazon, for example. You also need complete admin access within your Microsoft 365 account to deploy Barracuda completely, so when you deploy the solution for a customer, it could be hard to transfer those rights from being an end user to a reseller. That's something they could improve.

For how long have I used the solution?

I've worked with the solution for one and a half years.

What do I think about the stability of the solution?

I rate Barracuda's stability a nine out of ten.

What do I think about the scalability of the solution?

I rate Barracuda's scalability higher than eight out of ten. In my company, we were pretty weird in our segments. We have clients with 50 users, but also clients with, like, 10,000 users. And we have all kinds of clients, such as the government and the health industry.

How was the initial setup?

The initial setup is easy, though it could be difficult for a non-IT person to implement the solution. Barracuda has a lot of support and training to get you started. You can take your time to get all the settings correctly. And when the solution works, it works great.

If you don't receive support, the initial setup can be rated a six and a half out of ten.

It takes one day to deploy the solution. When deploying the solution, you must have your Microsoft 365 account with admin rights. Then, you need to deploy all the inbound and outbound settings. You have to create a predefined set of rules, so you just click what you want and put in your email protocols. There are three email protocols, and you must fill in those IDs. You then have to verify your account settings, and they also need to be verified to be transferred through Barracuda Mail, and then it will be transferred back to your email. That way, Barracuda, the vendor, can see all the possible emails that you are getting. You can install these things to your wishes. You have to commit to a relink where everything is linked to Barracuda and your email server. You have to enable or disable the predefined rules and then finish. You can make the deployment as weird and as wild as you can. Those are the main steps, I believe.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten since it is in the middle. We only pay for the licensing costs.

What other advice do I have?

We have 50% off on everything in our environment. We just calculate the pricing from Barracuda plus our margin for our clients.

I'm really happy with the product. I think it's amazing and rate it an eight and a half out of ten.

My advice when getting the solution is to get yourself certified to join the Barracuda campus. It allows you to train, and it's pretty important to know your product. But if you do not have the time to, I advise you to contact Barracuda's support because they're very qualified and will help you with any of your questions, even remotely, when installing it. If you do it independently without knowledge, using the solution could get messy.