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Reviews from AWS customer

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25 reviews
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4-star reviews ( Show all reviews )

    Shawn N.

Intuitive, Reliable, and Purpose-Built for Education

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Our organization implemented Jamf School with remarkable ease and efficiency as we launched a new K-12 school. After evaluating Jamf Pro and other MDM options, we ultimately chose Jamf School for its intuitive interface, education-focused design, and quick deployment. It allowed us to get our Apple ecosystem up and running fast — without the heavy overhead of more complex enterprise tools.

We manage MacBooks, iPads, Apple TVs, and iPhones from one unified platform. Integration with Apple School Manager was seamless, and connecting Jamf Connect, Protect, and Safe Internet was straightforward. Each of these tools extends Jamf School in practical, powerful ways — from identity management and cybersecurity to safer online learning environments.

Some of our teachers find the Jamf Teacher app very useful. It gives them easy control to distribute apps, manage classes, and apply restrictions without needing IT’s help. That balance between teacher autonomy and centralized management has been a huge win.

Jamf’s continued innovation is also worth noting. The addition of Blueprints and Prestaging components has simplified provisioning and updates tremendously. We’ve also appreciated the improvements in device visibility, automation options, and alignment with new Apple platform changes each school year.

Support from Jamf has been top-notch — responsive, knowledgeable, and genuinely invested in education. Their team clearly cares about improving the experience for schools and students alike.
What do you dislike about the product?
Jamf School doesn’t include every advanced workflow or automation available in Jamf Pro — but that’s largely intentional, as it’s designed for simplicity in education environments. That said, a few features do roll out more slowly to School, especially when Jamf may announce new platform enhancements like their AI integration..
What problems is the product solving and how is that benefiting you?
Jamf School has centralized our entire Apple ecosystem—MacBooks, iPads, iPhones, and Apple TVs—under one intuitive platform. It eliminates the manual setup and app deployment headaches that used to take hours, replacing them with automated provisioning, Blueprints, and class-based management.

Teachers can now manage their own classrooms through the Jamf Teacher and Apple Classroom apps, giving them independence while maintaining IT oversight. Integration with Apple School Manager and Microsoft Entra ID and OneRoster Sync has streamlined user management and device assignments, saving our team significant time for device provisioning.

It’s also strengthened our device security and student safety with Jamf Protect and Safe Internet, while ensuring compliance across all devices. Overall, Jamf School has given us a scalable, low-maintenance system that just works — freeing our IT team to focus on innovation instead of daily firefighting.


    Joseph M.

Making iPad Management Simple and Scalable: Our Experience with Jamf School

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
Jamf School has completely changed how we manage our iPads across campus. As a K–8 school with a mix of shared and 1:1 iPads, we needed something that could handle deployments, app management, restrictions, and updates—without eating up our entire day.

What I appreciate most about Jamf School is how intuitive it is. The interface is clean, and even our non-technical staff can pick up the basics quickly. Whether it’s pushing apps, configuring Wi-Fi settings, or setting restrictions for younger grades, it’s all point-and-click and doesn’t require scripting or a steep learning curve.

The classroom tools have been a great bonus. Teachers can see what students are doing on their iPads, lock them into a specific app, or send a message—without having to call IT every time there’s an issue. It’s given teachers a sense of control, and it's made classroom iPad use more effective and less distracting.

We also like how Jamf School separates students, staff, and devices into smart groups. This lets us easily apply different rules or apps depending on grade level or user role. The integration with Apple School Manager works well too—we can assign devices and apps quickly, and the syncing is reliable.

Pros:

Very user-friendly interface

Granular control of restrictions and settings

Classroom tools empower teachers

Strong Apple School Manager integration
What do you dislike about the product?
App deployment can be a little slow at times

Limited advanced automation compared to Jamf Pro

Cost can add up with larger device counts

For schools focused on iPads and Apple devices, Jamf School strikes the right balance between powerful features and ease of use. It’s made our tech program more scalable and much easier to support.
What problems is the product solving and how is that benefiting you?
Jamf School solves the problem of managing a large number of iPads across multiple grade levels, teachers, and use cases—without needing a full-time Apple specialist. Before Jamf, setting up devices, installing apps, or making changes meant touching every iPad manually or relying on clunky solutions.

Now, we can handle everything from a central dashboard. Whether it’s deploying new apps, setting restrictions for younger grades, or wiping and reassigning a device, Jamf makes it quick and consistent. It also helps teachers manage classroom iPad use without IT constantly stepping in, which frees up our time and increases instructional quality.

The biggest benefit is time saved and consistency across the board. We’re no longer patching together workarounds—we have a dedicated system that was clearly built with schools in mind.


    Greg B.

Easy to use MDM solution.

  • October 01, 2024
  • Review provided by G2

What do you like best about the product?
The ability to easily manage devices in a low tech environment. Easy to use interfaces.
What do you dislike about the product?
Some of the limitations with api integration and deeper level management.
What problems is the product solving and how is that benefiting you?
Managing student iPads across 30 school that range hundreds of miles apart.


    Amira Youssef

Used for device management and provides automated device enrollment feature

  • April 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

Jamf School is used for device management in our educational institution.

What is most valuable?

Jamf School is an MDM (mobile device management) solution. Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices. Security is important in a school, and Jamf School ensures that the teachers' accounts are secure and safe.

What needs improvement?

If you start the system update in Jamf School, you cannot stop it. When we once started the update on 200 iPads and faced an issue with the internet, we couldn't stop the process.

For how long have I used the solution?

I have been using Jamf School for one year.

How are customer service and support?

I wasted time going back and forth with the technical support team to get an answer for an issue I faced with Jamf School.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We started with Jamf Protect for all devices. We switched to Jamf School last year because of the Jamf School app and its features.

What's my experience with pricing, setup cost, and licensing?

Jamf School is an expensive solution.

What other advice do I have?

We're happy to have a strong MDM solution like Jamf School. Not many schools can afford it, and we are lucky to have the solution. Jamf School has helped push applications to the iPad and do all the iPad System updates and app updates. With Jamf School, it's easy for teachers to monitor the iPad within the classroom and manage all the running activities.

The solution's support and training resources have helped resolve user issues and manage daily tasks. It saves time and effort for us. I would recommend Jamf School to other users.

Overall, I rate the solution a nine out of ten.


    昇 .

Jamf school has significantly reduced the amount of teacher work involved in iPad management.

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
My favorite features of Jamf School as an administrator include
・The ability to complete the appropriate settings for the school all at once, including wi-fi setup at the time of installation.
・The information on the device can be checked even without the actual device.
・Jamf Parent allows parents to set customized restrictions for each family.
What do you dislike about the product?
In only a few instances, there are concerns that some devices may not be delivered, such as application delivery, and that Jamf Parent restrictions may be difficult to remove even for administrators.
What problems is the product solving and how is that benefiting you?
It instantly solves the enormous amount of time it takes to manage over 700 iPads.
In addition, some functions can be properly restricted to prevent children from using them incorrectly.


    AC Miner

Effective in managing policies and easy to use

  • September 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

It does what we need it to do policy-wise and managing-wise. It's been working okay.

How has it helped my organization?

It makes it easy for us to manage, control, set policies, or push apps.

What is most valuable?

Ease of use is the most valuable aspect for us.

What needs improvement?

There is room for improvement with the security aspects, like scripting.

Moreover, the response time should be faster when we're doing the search.

For how long have I used the solution?

I have been using this solution for two years. I use the latest version.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten.

How are customer service and support?

The customer service and support are good.

How would you rate customer service and support?

Positive

How was the initial setup?

It was straightforward to initially deploy it.

What other advice do I have?

I would recommend using this solution. Overall, I would rate the solution a nine out of ten.


    Juan Mata

A stable and easy-to-deploy solution that provides good customer support and protects the users’ devices

  • August 15, 2023
  • Review from a verified AWS customer

What is our primary use case?

The solution protects all our Apple products like iPads and MacBooks.

How has it helped my organization?

We enter all the data into our student information system, and the product picks up the information. We don't have to enter it manually. When we update or apply a policy within Jamf, it distributes it to all our devices. It’s a huge time saver.

What is most valuable?

I like all the features provided by the tool. My technicians manage the tool. The ease of entering data in one location is valuable to me. It saves us time.

What needs improvement?

The product must improve its price. Price is always an issue for education and nonprofit organizations.

For how long have I used the solution?

I have been using the solution for a year. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability a ten out of ten.

How was the initial setup?

The solution is deployed on the cloud. The initial setup was very easy.

What was our ROI?

I do see a return on investment in the product.

What other advice do I have?

The solution is the right product for people in the education market. We were using another model of Jamf, and it was good. However, when a representative introduced us to Jamf School, and we used it, it was a time saver. If someone is not in the school environment, they must look into the other products Jamf offers. If someone is in the school environment, Jamf School is the right choice. Overall, I rate the solution a nine out of ten.


    Greg B.

Jamf School Rocks our iPad Management

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
I've used a couple of other MDMs and Jamf does a great job with the GUI. The functionality of the management options is well rounded. For a non-traditional IT person, it is easy to work with.
What do you dislike about the product?
Jamf School seems to be the "little brother" to Jamf Pro and the support documentation isn't what it could be in comparison. Many Jamf School users are former teachers, so having more detailed training information and videos specifically for Jamf School would be helpful.
What problems is the product solving and how is that benefiting you?
The ability to control the iPads in our school environment is key to the educational opportunities we are attempting to provide. Allowing our administrators to adjust what can and can't be accessed per location helps us minimize the distractions students might be trying to find.


    Primary/Secondary Education

A great product, for mass managedment of iPads and Apple devices.

  • January 06, 2023
  • Review provided by G2

What do you like best about the product?
Relatively straightforward to use and never experienced any issues/downtime etc, whilst using. Has the ability to manage multiple sites under one customer which is excellent for school trusts or bigger businesses.
What do you dislike about the product?
The multi-site/customer management option is a little confusing initially to use as it's not just one big shared tenant but rather a single login, and you have to switch between the customers/sites. No free offering like other MDMs, however all usual premium features are included at a fair price per device.
What problems is the product solving and how is that benefiting you?
Simple and efficient management of the mass deployment of iPads. As well as this it includes simple tracking of the devices (both location and user), deployment of apps, policies, restrictions etc too.


    Steve E.

Lightening fast MDM solution

  • June 08, 2022
  • Review provided by G2

What do you like best about the product?
Jamf school is very quick to apply change
What do you dislike about the product?
I would like to be able to put Tags on devices.
What problems is the product solving and how is that benefiting you?
Easy reseller console to add more licences straight away. Allows us to deliver projects quickly. Changes are applied quickly OTA to devices.