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External reviews

398 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kakasaheb P.

Helps to automate the business process for backend and frontend

  • September 22, 2021
  • Review provided by G2

What do you like best about the product?
Earlier, due to manual intervention, the processes are error-prone. But with the automation, no errors. Also, the frequency of completion increased a lot.
What do you dislike about the product?
The documentation of the product needs to simplify a bit. Also, the performance of the product can be improved.
What problems is the product solving and how is that benefiting you?
The resources are getting freed up. Cost and time are saved. backend and frontend processes completed faster.


    Pharmaceuticals

Quick Integration

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
Easy plug-in of different APIs on the interface
What do you dislike about the product?
It requires a middle layer to build reusable components, which require vendor dependency.
What problems is the product solving and how is that benefiting you?
Multiple systems are consolidated into one system.
Recommendations to others considering the product:
OutSystems


    Mohit C.

A Comprehensive Low Code Platform

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
The platform has a disintegrated architecture which makes it easy to separate UI from the database.

The platform had a very comprehensive SAIL architecture

It is a true PaaS which houses everything that can be achieved via configurations including the UI/UX designs.

A very well though of workflow framework which provides good transparency and ease to developers.

Use of DevOps shows the maturity of the platform.
What do you dislike about the product?
It is not a self starter platform i.e. you need good number of hours work of training to even build a basic application.

The license cost of the platform is medium - high.
What problems is the product solving and how is that benefiting you?
Work orchestration spaning across multiple domains


    Financial Services

Appian strives to live up to its end goal of making low-code automation a reality

  • August 15, 2021
  • Review provided by G2

What do you like best about the product?
Its transparent documentation and wide array of use cases.
What do you dislike about the product?
Not too high of adoption rates reflecting a perception that it still needs convincing.
What problems is the product solving and how is that benefiting you?
Workflow automation as part of underwriting. Promising value add in the end-to-end automation goal.


    Oil & Energy

Great Software, easy to learn

  • August 12, 2021
  • Review provided by G2

What do you like best about the product?
Appian is very user friendly and offers a lot of different views in order to look at data very easily and quickly.
What do you dislike about the product?
I wish there was a better ability to look at multiple data sources in a Gantt chart at the same time.
What problems is the product solving and how is that benefiting you?
The main problems that have been solved and the benefits both come from scheduling and the ability to optimize the use of our personnnel. Also, the visibility provided on a global level is a huge benefit. This has allowed for huge savings in personnel costs and also savingsin reporting times that management spends every month.


    MOHIT S.

Appian a complete No code platform

  • July 08, 2021
  • Review provided by G2

What do you like best about the product?
Technofunctional platform which can be worked together by the business and the IT
What do you dislike about the product?
There is nothing as such which I have come across that is unlikely not likeable yet.
What problems is the product solving and how is that benefiting you?
Writing a complete blueprint of the required business methodology solves many problems, it leads to adherence with the business requirements and an early detection of the loop holes


    Maudlin K.

Low-code automation tool.

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
It is designed to maximize resources and enhance business outcomes. It is designed for all sizes of businesses. It allows users to develop business process management apps. Its key features include app integration, case management, and three-step application development. It enables users to automate complicated processes and build custom applications that can be easily deployed on almost any device. It offers pre-built connectors for incorporation with other apps without requiring code. Appian also offers data and analytics for document management and interactive reports.
What do you dislike about the product?
It provides limited functionality regarding customization of UX beyond out-of-the-box elements. If the uploaded documents are not saved in the knowledge center, it cannot preview them. It is somehow rigid and does not provide much report capabilities. The error messages it shows are not detailed and therefore, debugging is quite tough. It needs to improve some AI functionalities and robot process automation in terms of UI.
What problems is the product solving and how is that benefiting you?
One major benefit is that it provides several deployment options such as on-premise, cloud, and a mixture of both. It allows organizations to build powerful apps rapidly. It is easy to use platform. Also, the integration is very easy. Apps that are developed on apian tool enable organizations to drive competitive differentiation and digital modification. It enables organizations to standardize data inputs to improve data-driven decisions. With Appian, you can easily digitalize your company. It helps users to increase the productivity and effectiveness of business. Appian is the best option to develop case management solutions.


    Aaron W.

A great BPM and low-code solution for LOB applications

  • May 14, 2021
  • Review verified by G2

What do you like best about the product?
Making process models the core of the solutions you build, with AI, Bot and human interactions through low-code UX
Highly skilled professional services team
Low code data integration that provides a platform for unifying data across back end systems
Ideal for building tailored case management solutions
What do you dislike about the product?
No built-in support for integrating with messaging or event streaming systems.
Limited ability to customize UX beyond the out of the box components.
No true cloud auto-scaling (yet); relies on reserved VM instances.
What problems is the product solving and how is that benefiting you?
We partnered with Appian to develop and deploy new internal applications for automating, and enforcing quality and compliance, of business processes.
Within a month of launching the first application, we were able to measure a significantly reduced error rate.


    Olaf N.

Great, culture changing tool driving the digitization immensly

  • May 13, 2021
  • Review verified by G2

What do you like best about the product?
Speed of development, coming together of people of different roles, structured approach, top architecture
What do you dislike about the product?
license model, price, difficult to use in end customer processes yet due to license
What problems is the product solving and how is that benefiting you?
customer onboarding, customer service, compliance issues, great benefits
Recommendations to others considering the product:
Adopt Agile, Build Design Center, Use it strategically


    Ricardo G.

Appian is suitable for leading the digital transformation

  • May 12, 2021
  • Review verified by G2

What do you like best about the product?
how easy is developing a functional application with low code
What do you dislike about the product?
the need of a license per user in oder to login into Appian
What problems is the product solving and how is that benefiting you?
we used to work with excel files and now we build on-cloud applications. It guides us in the process and centralise all the information in one place.