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Reviews from AWS Marketplace

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External reviews

414 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Appian for everyone

  • April 16, 2024
  • Review verified by G2

What do you like best about the product?
The easiness for endusers to get into it and understand how a simple process works. No need for a long training
What do you dislike about the product?
At has limitations if you want customize things
What problems is the product solving and how is that benefiting you?
Transparency issues in customer service


    Defense & Space

Easy to get a MVP to the client

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use for user. And vast amount of documentation for developers
What do you dislike about the product?
Drag and drop features can be basic and often un usable because of design features needed
What problems is the product solving and how is that benefiting you?
Moving complex legacy systems into more accessible tools for users and developers


    Pharmaceuticals

Great for Process Streamlining

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Great to incorporate into business areas where there are a lot of manual processes. This provides a single place to have process visibity along with analytics capability.
What do you dislike about the product?
Nothing so far - the platform provides multiple ways to enhance business processes and later it up with existing data capabilities
What problems is the product solving and how is that benefiting you?
Process streamlining making it easy for business to manage and reduce cycle time. Preventing errors and backlogs.


    Government Relations

Appian World

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
The wealth of information and tools available for customer!
What do you dislike about the product?
Need additional information about issues customer run into ie common problems
What problems is the product solving and how is that benefiting you?
Standardising case management systems across different agencies


    Insurance

Appian Developer

  • April 16, 2024
  • Review verified by G2

What do you like best about the product?
How fast we can get new applications to prod.
What do you dislike about the product?
Too restricted. Lack of flixibility in many cases.
What problems is the product solving and how is that benefiting you?
Helped us to create a console to manipulate a website ui


    Airlines/Aviation

Automation is the way forward

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. User experience is positive with a good UI. Low code development.
What do you dislike about the product?
Cost and pricing structure.
Getting the buy-in from the business.
What problems is the product solving and how is that benefiting you?
Manual fragmented processes


    International Trade and Development

Loved the demos and exploring the possibilities

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Workflows! Acquisition solutions from beginning to end. You really get it.
What do you dislike about the product?
Can't think of one at this time. Can you tell me? ;)
What problems is the product solving and how is that benefiting you?
Acquisition solutions


    Carlos C.

It’s a great platform to build quickly

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Quick development to get started and the the ability to integrate with different systems.
What do you dislike about the product?
Confused with how licensing work and the limitations with design.
What problems is the product solving and how is that benefiting you?
Case Management


    Gagan K.

A true low code platform

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
Low code, modular design, quick to adapt, Lots of support, citizen development, AI, RPA, perfect for workflow and case solutions.
What do you dislike about the product?
Some enhancements still required, example no native support for Kafka, DAST scans, data segregation.
What problems is the product solving and how is that benefiting you?
Modernization of business processes & centralized rules implementation.


    Computer Software

Great Product, weird license model

  • April 15, 2024
  • Review verified by G2

What do you like best about the product?
Appian, the platform, is a great product. It's incredibly extendable and configurable, and easy to tailor to your customers needs. The recent releases have greatly improved Appians capability, and I look forward to what they're going to release next. The recent focus on product sales (as in, selling from a pre built Appian app, as opposed to selling a scratch build) makes it easier to hook new clients with impressive interfaces and capabilities with less effort on the dev team.
What do you dislike about the product?
I cannot explain their licensing cost in a easy and succinct way. It's cost per user, unless it's not. It's X price, unless you want to use the new app they're marketing. In addition, it can be difficult to develop and test custom plugins and components. While that is a rarer use case, it can still come up. I also wish Appian made more product/app tools available to partners, like the solutions hub.
What problems is the product solving and how is that benefiting you?
Appian's low code platform makes it easy to take a customer's vision and make it reality. Or, at least as close as we can reasonably get. It allows for rapid iteration with a relatively light team of developers.