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Great Customer Service
What do you like best about the product?
The customer service -- they go above and beyond! I switched to them from Trello because I needed daily alerts for my project which had many moving parts. Their various formats did not quite work for what I needed but they worked with me through the Tech crew and customer service and really came through!
What do you dislike about the product?
I dislike the pricing; it is expensive.
What problems is the product solving and how is that benefiting you?
Tracking a very complex project with lots of things that must be done. Two people on the team. Consistent alerts and moving forward on the project.
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Monday.com improved my time management x 100!
What do you like best about the product?
I love the ability to have different customizable boards. I have one for each client that I work with, and while they look fairly similar, they're all a little different and customized based on the clients needs. I also love the "inbox" function. When someone tags you in a task, it shows up in your Monday.com inbox, which if often my "to-do" list for the day.
What do you dislike about the product?
I wish Monday.com would send everything you were tagged into your Inbox. Currently, it only does it on items you're tagged in on a new thread. For example, if someone tags you in a reply to a comment, you get a "notification" but it doesn't go to your inbox. I can sometimes have 40+ notifications, so those can be very easy to miss. I wish this was more customizable.
What problems is the product solving and how is that benefiting you?
I now don't have to keep track of all the outstanding things we owe each client on a spreadsheet or on my to-do list. I also know where things are amongst my team, which is especially helpful when we have deliverables that may have to go through 3-4 people before going to the client. And I love that you can set internal and external deadlines, so there's never any question about clarity on when things need to be done. This has drastically transformed my team's workflow and improved our time and task management. I honestly don't know what we did before Monday.com!
Recommendations to others considering the product:
Spend time training your team how to use Monday.com. Change management is hard, but making sure everyone is on the same page when they start learning how to use it is CRUCIAL! We had several people in our office who seemed uninterested in it, so it really halted our workflow when some people used it efficiently and some people resisted it. Also take time to make customizations in your boards and make them work best for you. There are so many automation you can set up that give you time back in your day, but it is an upfront investment of time to go through and figure out what they are and set them up.
Project tool used for creative team
What do you like best about the product?
A source of truth for an overview of all team members' projects and tasks for the week. It tracks updates and communication for a project. Great for historical reference.
The new subtask feature has been a lifesaver since most of the time we need them for projects.
The new subtask feature has been a lifesaver since most of the time we need them for projects.
What do you dislike about the product?
It's difficult to have projects on boards when it involves multiple teams. The reporting is pretty light. Hard to have an overview of all projects among multiple teams. The weekly review of items will keep items in there even when the task is complete.
It's hard to see an overview of projects, and a timeline of dependencies for a project.
Each project board needs to be set up very similarly in order to report well.
It's hard to see an overview of projects, and a timeline of dependencies for a project.
Each project board needs to be set up very similarly in order to report well.
What problems is the product solving and how is that benefiting you?
Team communication is much better with this tool. It's easy to go back to see historical projects. During the week we are able to see what projects people are working on.
Organized Tasks
What do you like best about the product?
Monday allows you to move around tasks to help with organizing due dates and priority for the tasks. It helps keep track of the tasks that need to be completed for every account.
What do you dislike about the product?
We used to use Asana which allowed us have an account and create multiple threads instead of having one long thread for an account.
I wish Monday was able to do that. Sometimes, you can lose track of the tasks that need to get completed if there are multiple people posting for an account.
I wish Monday was able to do that. Sometimes, you can lose track of the tasks that need to get completed if there are multiple people posting for an account.
What problems is the product solving and how is that benefiting you?
We use Monday as an organizational application. It allows us to create tasks for our developers and keep track of these tasks by assigning the account to them and back to us when complete.
Recommendations to others considering the product:
Monday is a great organizational tool to use. They have a free trial. I would suggest trying it out. It is very easy to use.
Monday.com: super visual, lots of options for integrations and automations
What do you like best about the product?
What i love about monday.com is that it's bright and colorful. it's not a boring spreadsheet or CRM... the colors and customizability lets you visually see your data.
They are continually making improvements to the platform, adding new automations and integrations. They recently added a "custom automation" which is very helpful.
They are continually making improvements to the platform, adding new automations and integrations. They recently added a "custom automation" which is very helpful.
What do you dislike about the product?
It's not 100% stable. Maybe 98% stable. Sometimes automations don't fire right away, other times at all. So the 2 % or even 1% of the times it doesn't do so, it could be a problem. So I always have a 2nd layer of backup.
I also would love to see an integrated messaging component.
I also would love to see an integrated messaging component.
What problems is the product solving and how is that benefiting you?
I was looking for a visual way for my agents in my martketing agency to be able to handle prospects in our pipeline. built in options in CRMs weren't cutting it. I've used monday now for 2 years
Recommendations to others considering the product:
give it a try and reach out to their support if you need help, they are not the fastest but they are super helpful.
Great Project Management Platform
What do you like best about the product?
Monday.com is highly customizable so it fits many industry applications,and the automations are great as well. The forms you can make from a task board is great as well.
What do you dislike about the product?
There is nothing I dislike about this platform. Maybe allow for even more automation selections?
What problems is the product solving and how is that benefiting you?
Monday.com allows you to keep track of multiple projects and details in one central place.
Hire 50 people in two weeks
What do you like best about the product?
Monday.com helped us track applicants, track the hiring process, and onboard over 50 employees in two weeks. We built an entirely new onboarding system with checklists to ensure that managers now and in the future hit each onboarding step. No one will miss getting an email address assigned to them, or getting their headshot and bio to HR, or getting business cards, ever again!
What do you dislike about the product?
- The templates need a lot of work. We don't use the templates; we create our own. The HR templates especially. I'd recommend working with someone in HR closely to work on these!
- Some functions I use in spreadsheets would be great here. For example, copy/pasting an entire column of a board into a google sheet or email (i.e. copy a column of email addresses).
- Some functions I use in spreadsheets would be great here. For example, copy/pasting an entire column of a board into a google sheet or email (i.e. copy a column of email addresses).
What problems is the product solving and how is that benefiting you?
Solved:
- How to track applicants from application stage through hiring and onboarding
- Manager communication of new task items to employees across multiple business locations
- Realtime communication about specific projects and tasks
- High level team members are now able to track regular to do lists and loop staff into any to do item on their list
- Better communication about and faster completion of tasks between COO and assistant
- How to track applicants from application stage through hiring and onboarding
- Manager communication of new task items to employees across multiple business locations
- Realtime communication about specific projects and tasks
- High level team members are now able to track regular to do lists and loop staff into any to do item on their list
- Better communication about and faster completion of tasks between COO and assistant
Recommendations to others considering the product:
- Identify the features you are looking for before you begin your trial so you know what to look for and don't get overwhelmed by all of the possibilities.
- If they don't have / you can't find what you need, email support because they may have it and support is great and very responsive.
- Start with the trial period, test some things out, and then do the online Basic Training webinar.
- Google anything you can't find; their help articles are great!
- Take a look at the template boards but don't judge Monday by these boards. We didn't find them particularly useful.
- If they don't have / you can't find what you need, email support because they may have it and support is great and very responsive.
- Start with the trial period, test some things out, and then do the online Basic Training webinar.
- Google anything you can't find; their help articles are great!
- Take a look at the template boards but don't judge Monday by these boards. We didn't find them particularly useful.
A great starter CRM system for small to medium sized businesses
What do you like best about the product?
I love the UI and simplicity of this CRM. It is very easy to use, train users, and execute common tasks that are done on a daily basis in any departments of any company
What do you dislike about the product?
There is not much in the form of automated action nor customizability of information. For example, there is no dashboard analytics to be used for sales funnel information, and there is not much you can add for each lead as well.
What problems is the product solving and how is that benefiting you?
We are solving the problems of being able to easily communicate and add information for our manufacturing/value add projects, while also being able to accurately track lead information and communicate with our sales teams for better conversion rates.
Great for daily project management
What do you like best about the product?
This solution has, above all, an elegant layout and attractive appearance. It seems that everything I would like to do could be done quickly and easily to find much more experienced things in the menu. Besides, I have an amazing interaction with the customer service, everything goes fast and I get the assistance I need. When I have to add something completely new to my work, I can immediately find it in the resources.
What do you dislike about the product?
Sometimes I fall into a gap or even miss an opportunity. If I find it, I send it to customer service on Monday. That's it, maybe you showed me exactly how to solve this problem, or maybe you created a new element that solves it for me!
What problems is the product solving and how is that benefiting you?
General project management, media time, budget and time tracking. There is a broader perspective on our time and our potential workflow because it has improved our workload and improved our productivity.
Recommendations to others considering the product:
Getting on board is really easy and straightforward, probably the best advice I can get was to sign up and spend time with a few people! In a few minutes you will have your personal project and you will have the opportunity to discuss your goals, the functionality of your staff and a few other attributes you need to check.
One of the best tools to keep track of each project
What do you like best about the product?
It has a charming and brilliant interface and doesn't require the establishment of any extra programming, it is a completely online application. We are utilizing this to follow, creation status, work hours, day by day creation, and transportation status. Our group adores the manner in which it keeps the correspondence smoothed out.
What do you dislike about the product?
Lamentably, Monday.com's most noteworthy con is that it's not easy to understand, instinctive, or straightforward to discover. Among our association, I even have set aside the effort to discover the product in more noteworthy profundity than most and that I routinely end up aiding and teach my partners while in transit to do what they're attempting to achieve.
What problems is the product solving and how is that benefiting you?
We utilized this as a group and it had been permitting us to raised correspondence inside undertakings. it had been valuable for the group. This task the board programming will make your activity tons simpler and your group tons increasingly proficient. I incline toward that I don't get the chance to catch up with everybody daily, I can simply send them a challenge to refresh the status of their errand.
Recommendations to others considering the product:
Monday.com is offering huge amounts of highlights and capacities to orchestrate your work process and procedure. The particular thing about it's the representation. From a quick look, you will be prepared to see your key measurements and information straightforwardly.
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