Productivity
What do you like best about the product?
I like the fact that it is most reliable when you need it the most of your daily activities and when you can get things done as soon as possible.
What do you dislike about the product?
One thing I did not like was some of the glitch functionalities I had to encounter while using the platform.
What problems is the product solving and how is that benefiting you?
It consolidates customer interactions across multiple channels (email, chat, social media) into one platform, making it easier for support teams to manage conversations.
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