OpenSesame Continues to Over Deliver
What do you like best about the product?
We're always impressed with the variety of high-quality publishers that continue to be added to the catalog. When we have an immediate training need or issue to be addressed, we are never disappointed with the multiple options we find, which helps us with a quick solution. We've also had fantastic support from our Customer Success Manager, BJ. He's very responsive to our questions and requests while providing us with more resources than we expect. OpenSesame continues to delight and surprise us with the course catalog and the attention to customer service.
What do you dislike about the product?
Only one administrator is allowed, but I've heard that they are working on changing that to accomodate multiple administrators to manage courses.
What problems is the product solving and how is that benefiting you?
We are piloting AI options and needed training resources for employees. OpenSesame has a growing list of content on AI and we were able to provide training courses within a couple of days of getting the request.
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