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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,769 reviews
from and

External reviews are not included in the AWS star rating for the product.

    Josh F.

Zapier is great for integrating apps together.

  • June 04, 2021
  • Review provided by G2

What do you like best about the product?
The ability to automate tasks from a range of different apps.
What do you dislike about the product?
I've had trouble setting up some zaps and have a few feature requests.
What problems is the product solving and how is that benefiting you?
We are able to collect and export more leads with ease. It opened up a new avenue for us to collect leads.

    Information Technology and Services

Surprisingly powerful, almost indispensable

  • May 22, 2021
  • Review provided by G2

What do you like best about the product?
I mean... it's Zapier. The definition of "It Just Works." Zapier makes it incredibly easy to automate a huge array of tedious processes across a ton of apps. Besides just being a time-saver, Zapier is also a powerful tool for prototyping new ideas and processes, before deciding whether to invest dev resources in building them. While relying on Zapier as a permanent solution isn't always preferable to building your own workflows and connections to APIs, it's an excellent way to experiment with connecting apps without code.
What do you dislike about the product?
There can be a "support gap": on the one hand, Zapier will provide rudimentary documentation on what a particular app's integration can do, and the app itself will provide rudimentary documentation on what its Zapier integration does... but the user is left having to do a lot of trial and error to find the real potential of each integration: which fields are passed, which types of triggers are available, etc.
What problems is the product solving and how is that benefiting you?
In a way, I use Zapier as a no-code prototyping tool for marketing automation. If, for example, I want to test a new marketing program that spans Salesforce, Drift, an email platform, and a reporting tool, I could take up a bunch of stakeholders' time. Or, I could simply build and test a zap myself to create a live prototype that can run IRL.

    Keoki W.

Can't Imagine Life Without It

  • May 19, 2021
  • Review provided by G2

What do you like best about the product?
This program easily and consistently sends data between our company's various software programs. We rely (because it works so well) on it to transfer data in a "set it and forget it" way. In the rare instance there is ever a problem, we are notified via email so we know what data did not transfer, so it is easy to fix. We really can't imagine life without it. It automatically, without coding, allows us to do what would otherwise take manual copying and pasting between systems.
What do you dislike about the product?
Occasionally we come across fields that don't transfer because of internal coding issues, but it is rare. But then we are usually able to find a work-around that makes it work.
What problems is the product solving and how is that benefiting you?
Rather than doing batch transfers that involved downloading data, reconfiguring it, and then uploading the data into another program, which could only be done once or twice a day, each time data is updated in one program the same information is immediately updated in the other program, so everything is continually kept current without having to manually do anything. It all works behind the scenes. We no longer have to manually transfer data and our systems are always up to date.

    Tristan H.

Amazing Automation

  • May 19, 2021
  • Review provided by G2

What do you like best about the product?
Zapier is the gold standard for automation and offers the most diverse library of apps that can connect to each other.
What do you dislike about the product?
It's somewhat challenging to use if you're inexperienced with coding and programming. Thankfully there are plenty of Zapier experts out there that can assist with implementing Zapier into your company.
What problems is the product solving and how is that benefiting you?
I am saving time and resources by eliminating redundant data entry and creating a fast and efficient workflow.

    Iceal G.

Easy API automations for Developers

  • May 17, 2021
  • Review provided by G2

What do you like best about the product?
Just like what my title describes, it makes our workflow more manageable. Doing multiple programming tasks makes it hard for us to manage some of the steps. But using Zapier with some of our projects makes it bearable and more accessible for us. First, they have managed to integrate a thousand applications into their end, selecting which triggers and action you want to have. For most developers, we use custom webhooks when needed; Zapier then makes it much easier for us to decide what we would want to do after a custom trigger from the webhook happens.
What do you dislike about the product?
What I dislike is not having a sandbox version or a feature that would let Free plan users have the ability to test some of the premium apps.
What I mean is, I think what they can do for Free users is they can create a Zap, they can choose a premium app and test it, but you can't make a Zap live if you're not a premium so that we could check our custom zaps with other API's. Also, they should implement sandbox API endpoints. For example, Paypal has a sandbox API endpoint; they should have those and not just the production and direct API endpoints to use.
What problems is the product solving and how is that benefiting you?
Problems we are solving are the following:

- Custom integration and workflow from other API to the CMS we are using
- Custom API Webhooks
- Easy Automation
Recommendations to others considering the product:
Having the ability to implement and use other API efficiently, you can use Zapier the most. Also, if you need to implement workflow automation with a limited time, then Zapier is the most likely go-to for most of us.

But most likely, even this is made for developers; this can be also be used by simple non-tech savvy users as they are easy to use.

    Hamza B.

The best automation tool for companies

  • May 14, 2021
  • Review provided by G2

What do you like best about the product?
Zapier allows a connection between apps that usually can’t connect together and just by using their simple drag and drop builder it’s possible to achieve great automations with simple logic through triggers and actions, it’s basically if this then do that without hiring a developer to write lines of code! Every time I build a zap to automate a certain task I feel like I'm building something magical and cool because it's super easy to create something complex without going through the hassle of bugs and coding which is great for beginners and also for companies like us.
What do you dislike about the product?
The only thing i dislike about zapier is the fact that some zaps are not instant because zapier doesn’t allow automatic triggers for certain apps so it checks for the trigger every few minutes according to an interval.
What problems is the product solving and how is that benefiting you?
Zapier helps me in automating a lot of work tasks and I also use it for some personal tasks, before using zapier my assistant was wasting a lot of time on some repetitive tasks like posting our new blog posts on Twitter and Facebook and adding new leads to a google sheet for our sales team but now we automated all those repetitive tasks with zaps and she focuses on more important tasks. Because thanks to zapier we don’t have to write a single line of code to automate these repetitive tasks our developers also save time that they can use to take care of other stuff.

    Entertainment

Zapier - Easy to use

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
Support wide range of apps, simple to use. Free plan also available
What do you dislike about the product?
Mobile app is not available. Also, there is a limit for free zaps for free accounts. Apart from that, there isn't anything that I dislike.
What problems is the product solving and how is that benefiting you?
I use Zapier to collect data from different products and view it together in one place. It saves so much manual work.
Recommendations to others considering the product:
Use zapier if you are looking for a quick solution

    Construction

Amazing Product

  • May 07, 2021
  • Review provided by G2

What do you like best about the product?
Zapier gives me the ability to connect products that do not directly integrate
What do you dislike about the product?
It was a little challenging to figure out at first without help
What problems is the product solving and how is that benefiting you?
Automating workflows that we used to manually configure

    Dan W.

Zapier is useful but not perfect

  • May 06, 2021
  • Review provided by G2

What do you like best about the product?
Zapier support is very good. They have obviously invested in this. Reliability seems very good as well.
What do you dislike about the product?
Seven things: 1. Had zaps fail because I was over my pricing tier, but was not notified automatically. This could have cost sales. 2. Pricing seems high compared to other options I'm exploring (though this might be a fair trade-off for support). 3. Pricing tiers jump up sharply on not much volume. 4. My specific need to populate multiple lines in an automated Xero invoice is too complicated - works, but not confidence inspiring. 5. Clumsy, error-prone Excel integration. 6. Leans too much to Google integration, when I need more Microsoft 365. 7. As with all such Integration as a Service platforms, I am relying on the integrations to remain stable, which involves three third parties - Zapier plus both of the integrated apps, any of which may change the way it works.
What problems is the product solving and how is that benefiting you?
Does a perfect job of linking ThriveCart and Stripe.

    Ehecatl R.

Great app for integrations

  • April 30, 2021
  • Review provided by G2

What do you like best about the product?
That I can connect a lot of tools between each others
What do you dislike about the product?
It's expensive when it has a lot of connections
What problems is the product solving and how is that benefiting you?
connect highlevel to Facebook

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