Zapier
ZapierReviews from AWS customer
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The best no-coding automation tool on the market
What do you like best about the product?
I've got no technological background and I was able to set up a bunch of complex automations in no time, the ease of use is incredible for such a powerful tool.
What do you dislike about the product?
Zapier is pretty much perfect for my needs. The only thing I wish I had is a better Totango's integration, however, I reckon this may be not Zapier's fault but Totango's.
What problems is the product solving and how is that benefiting you?
We are currently solving: integrating or connecting apps that usually don't speak between themselves, automatically filling dashboards, notifying users' updates in Slack, etc.
Recommendations to others considering the product:
Having Javascript or Phyton knowledge is a big plus as you'll be able to automate even faster
Review on Zapier
What do you like best about the product?
Very pleased with Zapier's feature to integrate two software for e.g. I can easily update fields in Salesforce, and it would get automatically get updated in Asana. The same applies from Salesforce to Asana. I also like the following add ons
1. the ability to zap different sections in the same Asana project
2. the ability to search for records and update
3. the ability to filter for records
4. the ability to delay some zaps.
1. the ability to zap different sections in the same Asana project
2. the ability to search for records and update
3. the ability to filter for records
4. the ability to delay some zaps.
What do you dislike about the product?
There are a few items I dislike because it takes a lot of time:
1. while testing: the records don't pick up the most recent changes even though it says it does. This happens especially if we have a lot of zaps in the same account.
2. zapping picklist fields is painful: one has to copy the IDs of each of the picklist value and add them one by one to Zapier.
3. search filter is not very smart: you can be scrolling forever to search for your project. It doesn't automatically show you the project name when using the search, you have to keep scrolling till you find it.
4. if your data doesn't match from Asana to Salesforce, the Zap will show that one of the steps is broken and needs to be fixed. This is not very helpful as the zap is not broken and is still working. Which thankfully is a good thing.
1. while testing: the records don't pick up the most recent changes even though it says it does. This happens especially if we have a lot of zaps in the same account.
2. zapping picklist fields is painful: one has to copy the IDs of each of the picklist value and add them one by one to Zapier.
3. search filter is not very smart: you can be scrolling forever to search for your project. It doesn't automatically show you the project name when using the search, you have to keep scrolling till you find it.
4. if your data doesn't match from Asana to Salesforce, the Zap will show that one of the steps is broken and needs to be fixed. This is not very helpful as the zap is not broken and is still working. Which thankfully is a good thing.
What problems is the product solving and how is that benefiting you?
Updating records from Salesforce to Asana and vice versa. The benefits are as follows:
a. Less license needed to be assigned to users in both platforms. Salesforce users stay in Salesforce and Asana users stay in Asana. Both get immediate updates.
b. Saves a lot of time for project managers in going back and forth looking for information. They can focus on completing the project instead of gathering information. More efficient.
c. Saves a lot of manual steps for the users.
a. Less license needed to be assigned to users in both platforms. Salesforce users stay in Salesforce and Asana users stay in Asana. Both get immediate updates.
b. Saves a lot of time for project managers in going back and forth looking for information. They can focus on completing the project instead of gathering information. More efficient.
c. Saves a lot of manual steps for the users.
Recommendations to others considering the product:
Zapier can be used to update or create new records from one platform to another immediately. We have used it for Asana to Salesforce or Airtable to Salesforce. It is easy to setup and learn. There are some pain points in the user experience or product limitations e.g. picklist fields and their values are a bit difficult to update. The search for test records or looking for projects could be improved. Other should consider it if they need to integrate it with their CRM and other platforms. I think they provide you unlimited zaps package and may have reasonable price compared to other tools. So, that helps if your team uses it quite heavily. Support is good but they don't do screen share and only respond on emails. That is not efficient at all, and different reps take the case, so you may be repeating your case to them and still not resolve it.
Everyone needs to be zapping
What do you like best about the product?
Zapier completely transformed our business! It turned long, manual processes into an instant click of a button. We were also able to customize each zap and integrate a ton of different software. Whenever we tested a new product for the company, the first question was always "can we zap with it?"
What do you dislike about the product?
I can't think of a single downside of Zapier! It's very reasonably priced, easy to use, and extremely versatile.
What problems is the product solving and how is that benefiting you?
Zapier allowed us to automate a lot of repeated communication, organize our sales leads, and even helped keep our budget up to date. Manual processes where human error caused hiccups or a lot of time were suddenly a non-issue.
Easy to use integration and workflow automation tool.
What do you like best about the product?
The connector has features like time triggers, having a multi-layer workflow. The User Interface is very easy to use, and they also provide with zap templates which can directly be used.
What do you dislike about the product?
The tool is bit costly as compared to its competitors. But its worth paying as there is hardly any downtime.
What problems is the product solving and how is that benefiting you?
Connecting Freshdesk with other chat apps and bots systems , which are not directly available with Freshdesk Marketplace.
Pretty good for one way automations
What do you like best about the product?
I like the vastness of integration, so many supported apps. Most apps tend to add support for zapier first and foremost -Zapier became the standard. There are so many use-cases, there is always something that can be automated with Zapier :) I'm a big fan of saving time by reducing redundant tasks.
What do you dislike about the product?
It can get pricey - it's not the most affordable automation out there. It's not a solution for two-way sync jobs. There are limitations on what can be done due to API, triggers and actions supported for a specific app. Not a solution for complex uses.
What problems is the product solving and how is that benefiting you?
I am running simple automations. The main benefits are reducing redundancy and saving time. There is still more to learn and more to discover. I'm also trying other solutions out there.
Complicated but Useful
What do you like best about the product?
Holy Connections, Batman! Zapier connects everything we use, making all of our software even more powerful. We've found that Zapier is more straightforward and malleable than adding Salesforce Apps directly from the app store. It also costs less than adding apps one by one through Slack. The number of connections are endless.
What do you dislike about the product?
It can get complicated! I still struggle with some Zaps not working how I need them to work. For example, we have trouble with our IPN for PayPal, and I still can't get the Zap exactly right. Each Zap is a time investment up front. It also takes some maintenance; our Zaps will occasionally shut off or no loner meet our needs. It requires a good amount of brainpower to make them work correctly, but it's always been worth it in the long run.
What problems is the product solving and how is that benefiting you?
We use Zapier to solve two main categories of problems: (1) automatic reminders/check-ins, and (2) automatic data entry. For reminders and check-ins, we use Zapier to automate our team accountability. When a Zapier "robot" asks for a quick status update on Slack, it saves managers a task and feels more neutral to the team. We use Zapier to call people together for Scrums without nagging. Also, Zapier saves us a lot of time in data entry! Syncing Salesforce, MailChimp, Eventbrite, and PayPal helps us transfer information back and forth without having to manually enter transactions.
A lot of integrations, but high prices
What do you like best about the product?
Is the most complete integrations tool on the internet by far
What do you dislike about the product?
Prices are very high, so I reconsidered use it
What problems is the product solving and how is that benefiting you?
Connect tools (Facebook Leads, Google Ads, Google Sheets, Mailchimp...) to save a lot of hours per week
Recommendations to others considering the product:
Check what are the tools you need in cheapest platforms like Integrately
Amazing Tool
What do you like best about the product?
You can connect anything, it makes life so much easier
What do you dislike about the product?
Some of the apps need to be premium, and once you setup your Zap then you realize that you need premium version then its like waste of your setup time e.g. Calendly
What problems is the product solving and how is that benefiting you?
we connect a lot of applications from Zapier so our data can flow and the different teams can use get the required information in their respective tools
Handy and centralized way to connect form submissions
What do you like best about the product?
I used Zapier for a particular purpose which is to connect our social media ads form submissions and record creation in Salesforce. It was indeed a handy and centralized way to sync form submissions directly to Salesforce, almost instantaneously! Easy to set up!
What do you dislike about the product?
This is me being selfish, but I prefer the product to be free. There was a free version, but all the functions that I would need Zapier for were in the paid version. Ultimately, we ended up purchasing the paid version and reaped the benefits.
What problems is the product solving and how is that benefiting you?
We wanted to create Lead records as soon as social media ads form submissions come in. We were running ads on 3 different social media platforms and they all individually had different set ups including installing a managed package. Zapier made it possible so that we only have one central place to set all 3 up. Within a day, we were able to connect our accounts and set up zaps. After a couple of days, we were already testing! I found that they guide you through each set up very well with their UI.
Recommendations to others considering the product:
Now, whenever I'm asked to connect systems, I always try and look up to see if Zapier can do it. While there may be advantages to using native API connections, if Zapier can do it, I think using Zapier for different connections can help with tech maintenance as a whole.
Great way to power your productivity
What do you like best about the product?
I like how easy it is to use and create powerful integrations without needing developer knowledge.
What do you dislike about the product?
Not much. Just keep adding more and more options
What problems is the product solving and how is that benefiting you?
It helps me to remove the need to bother my development team to develop complex apis or connections between the tools a business uses. It helps me work smarter and saves time.
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