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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,770 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Colin O.

Very easily automate workflows

  • February 05, 2019
  • Review provided by G2

What do you like best about the product?
I was hoping to connect a few accounts to make my existing helpdesk workflow work better. I was able to set a Zap up using Zapier and get everything running within 10 minutes!
What do you dislike about the product?
There are some times that accounts can disconnect from Zapier and the Zaps will stop working without warning. It can sometimes take days for me to notice so a more frequent reminder or warning would be nice.
What problems is the product solving and how is that benefiting you?
The existing helpdesk solution at my office is a dedicated Slack channel where users post their issues. There wasn't a way to grab metrics from this, and I didn't want to disrupt the current workflow. With Zapier, I was able to create a Zap that creates a ticket in Zendesk (and tags me in Slack) whenever a user reacts to a Slack message in our support channel with a specfic emoji. I was then able to create a Zap to close those tickets whenever I react with a specific emoji after the initial ticket is created. This has made my life so much easier!
Recommendations to others considering the product:
Try it free to begin with, and then implement if it works for you. Easy as that!


    Computer Software

Incredibly easy workflow automation

  • February 04, 2019
  • Review provided by G2

What do you like best about the product?
Saves time in my day, easy to set up, short time to get real benefits
What do you dislike about the product?
Difficult to improve with coded solutions, the dashboard could be updated a little
What problems is the product solving and how is that benefiting you?
Save time in repetitive tasks, automating sales team work flows, saves several hours per week for me, improves the quality of other software we use through connectors. For example, we use it to improve the data we have in hubspot
Recommendations to others considering the product:
Spend time playing around and learning about all the filters and triggers so you can design zaps better


    Andrea H.

Wonderful Productivity

  • February 01, 2019
  • Review provided by G2

What do you like best about the product?
I love the many apps available and the flexibility to automate
What do you dislike about the product?
Some apps aren't on there, and if you aren't a developer it might be tricky to figure out how to add, but with some creativity you can figure out solutions to most things
What problems is the product solving and how is that benefiting you?
It's sped up many processes and freed up time to work more efficiently


    Brandon T.

Zapier has been a very easy integration tool to help me capitalize on Facebook Lead Ads

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
I like the ability to integration with a large amount of different apps to push the leads I collect on Facebook through to any CRM or email platform . I've been very impressed with the support and their ability to help me troubleshoot issues. I also love that I get notified if I ever have an issue with a Zap so I can immediately address it. We can easily organize the different zaps that we have based on different accounts that we are creating leads for so we can easily segment our leads.
What do you dislike about the product?
I don't like the fact that there isn't a chat feature with support and you have to email in. I'd like something a little quicker to respond or troubleshoot issues with.
What problems is the product solving and how is that benefiting you?
Without Zapier, I would have to manually download the leads that I get from the many Facebook Lead Ads that I am running. I'd then have to manually integrate it to a CRM or email them over to a sales department to follow up. Zapier helps me immediately allow the sales team to follow up with leads collected through our Facebook paid acquisition channel so we can contact leads while they are hot.


    Alex A.

Zapier Is A MUST-HAVE for any online business

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The ability to integrate nearly every major online software with one another ( GetProspect to PersistIQ for example ).

Very easy to use in general.
What do you dislike about the product?
Haven't had any issues up to this point, would like to see an updated "how-to-guide" for less tech savvy users.
What problems is the product solving and how is that benefiting you?
Automating my online advertising campaigns.


    Jacob W.

Zapier: Connecting Disparate Platforms Easily

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
I love how easy it is to connect two systems; the triggers and actions are intuitive and exactly in line with what I want.
What do you dislike about the product?
For better or for worse, Zapier updates some of their zaps pretty frequently, and I can find that I'm using a deprecated version of a Zap without really any heads up. Once deprecated, the Zaps have a tendency to fail more often, and it's always a troubleshooting exercise -- I wish I had better notice around the deprecations.
What problems is the product solving and how is that benefiting you?
We use Zapier to combine loads of data into Google Sheets -- it helps us with data analysis and goaling, and it's made the process significantly easier.
Recommendations to others considering the product:
To use Zapier effectively, you've got to have an idea for what you want to do with it. Make sure they are tied to the systems you want before moving forward; however, Zapier is super flexible, and I highly recommend using it for your integrations.


    Real Estate

Amazing at connecting various softwares!

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
I love being able to connect my different Facebook lead ads with various CRMs.
What do you dislike about the product?
Sometimes setting up the coding for an integration is challenging but once it is connected properly, it’s amazing!
What problems is the product solving and how is that benefiting you?
Facebook Lead Ads don’t connect directly to a lot of sources - Zapier solves that problem!


    Program Development

Worka

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
That otherwise I would not get Stripe and Saleforce to talk
What do you dislike about the product?
5 min delay for the info to be sent over
What problems is the product solving and how is that benefiting you?
Integration of stripe and salesfotce


    Gourav M.

Internet based business can't scale without Zaps (Zapier)

  • January 20, 2019
  • Review provided by G2

What do you like best about the product?
We love the very concept of the Zapier as we've been using IFTTT. It is so simple and easy to create Zaps in Zapier. Every single Zaps ton of our manual work and time. Sometimes it's lil complicated to create multistep Zaps and their email ticketing support system is quite complex.
What do you dislike about the product?
It's very costly, and that's why we're thinking of moving to PieSync and IFTTT as it's nearly impossible to pay that much monthly or annually. We love the abundance of Apps and integrations. The limitation of 5 Zaps and 100 monthly automation tasks per month is really disheartening.
What problems is the product solving and how is that benefiting you?
Zapier is helping us in adding our leads to CRM for automation and Email marketing. We're also able to send them custom SMS for feedback and survey. We love the abundance of Apps and integrations which made it quite simple for us to use it the way we want and as when we wanted. Secondly, the replay feature and easy availability of webhooks and REST API is another advantage.
Recommendations to others considering the product:
Please decrease the plans and pricing and remove many important apps from the Premium categories.


    Sariah A.

Easy as 123

  • January 14, 2019
  • Review provided by G2

What do you like best about the product?
I loved how it integrated with Facebook and mailchimp. Anytime I need to do an email campaign using Facebook and mailchimp, Zapier is my go to. I just put everything live and then I don't have to worry.
What do you dislike about the product?
I think overall I had a great experience, the set up at first was confusing but I got some help via Zapier and everything was great.
What problems is the product solving and how is that benefiting you?
I needed to send people a confirmation email once they entered in through Facebook, and I needed a program that could take that info and send it to mailchimp and Zapier helped with that!