Zapier
ZapierReviews from AWS customer
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The best way to link between different software
What do you like best about the product?
When using Zapier it is so quick and easy to create a link between different software or programs which we actively use. What I like best is the easiness of choosing the correct software right away without any real searching.
What do you dislike about the product?
Sometimes a link can be changed and it is not aware until you go into to check, an email notification would be useful here.
What problems is the product solving and how is that benefiting you?
With using Zapier we found that it takes out all of the manual work from inputting the information yourself. Zapier will do this in real-time and automatically.
Recommendations to others considering the product:
When using Zapier I would recommend looking at a simple link between something to understand how it works. From then on you can make them more complex and work efficiently so that no manual work is required in the future.
Zapier is a great workaround when there's no built-in integration
What do you like best about the product?
I like how Zapier suggests possible zaps, which has enhanced my workflow simply by suggesting time-saving zaps I had not considered. Adding all of my clients from my task manager to my accounting system saves me from entering a new client in my accounting system every time. It's the little things.
What do you dislike about the product?
The process of setting it up can sometimes be confusing, depending on the variables.
What problems is the product solving and how is that benefiting you?
Some internal business workflows. Sometimes a client issue, such as WooCommerce emails not sending correctly or requiring followup. Triggering emails, adding several fields of data from one app to another ... these all save a lot of clerical time and have saved me from hiring an admin.
Recommendations to others considering the product:
If you have a developer who can write programs to make these integrations, that would be better, but it's a real money saver to be able to create a zap to do the same thing. The website doesn't engender a lot of faith, but I have not had one fail to execute. Sometimes it's not set up correctly and it creates a whole bunch of records, but you receive an email when that happens.
Saves tons of time by automating your workflow
What do you like best about the product?
The part I like best about the product is exactly what it does: easily integrates tons of APIs in a way that makes it easy for non-technical people to automate interactions between other products and services.
What do you dislike about the product?
I wish their free tier offered a little more, but aside from that, no complaints
What problems is the product solving and how is that benefiting you?
As with any business, there can be a ton of time spent entering information into multiple sources, aggregating content across different platforms, etc. Zapier makes this easy by removing these manual, duplicative processes entirely.
Recommendations to others considering the product:
Give it a try! It will save you a ton of time
Great tool to help developers automate workflows
What do you like best about the product?
The incredible number of apps and APIs that Zapier is able to work with.
What do you dislike about the product?
Product support can be lacking at times.
What problems is the product solving and how is that benefiting you?
This product helps our developers to automate their workflows and increase their efficiency.
It's like Magic!
What do you like best about the product?
I LOVE the set-it-and-forget-it aspect of Zapier. It just does its thing in the background so well that you literally forget that you've set it up. I recently had to change an automation and I couldn't remember how I did it because I NEVER have to think about managing Zapier once the Zaps are set up and running!
What do you dislike about the product?
There's really nothing I don't dislike. I used to like the old interface a little better before they changed it, but it is still good.
What problems is the product solving and how is that benefiting you?
I use it a lot to help information keep from slipping through the cracks of a manually managed system. For example, I set up automations for myself and my clients to do things such as send a text message every time I get a new lead from my lead generating service. I have it set up to create an Evernote note for each new lead that I receive, too. I sometimes sell things for my clients online so anytime I get a new sale, Zapier adds it to an existing Evernote note. There are ZILLIONS of things you can do with Zapier to automate your business and personal life.
Zapier saves me time
What do you like best about the product?
I love being able to automate the integration of different apps.
What do you dislike about the product?
It takes a little bit of time to figure out how it all works. I usually need the tutorials that the apps provide to get it working.
What problems is the product solving and how is that benefiting you?
We have a small team, so any ability to save time is a benefit.
Recommendations to others considering the product:
Zapier is a great tool if you're trying to integrate multiple apps and automate processes. It might take you a little bit to learn how a more intricate zap works, but you'll get it eventually :)
Zaps Get Stuff Done!
What do you like best about the product?
I'm always saying: "I wish this did that", or "can this tool connect to that tool", "where's the API", "Is there an integration?", etc. Zapier makes this possible with many tools that I use, and that's awesome! I love the endless possibilities.
What do you dislike about the product?
But, when I say endless, I mean if the tools you use are connected with Zapier already. Also, some of the tools are premium, and some don't have the budget to pay for the premium connections. Also, more than a simple integration (read - multi-level zaps, if statements, etc) will require the premium version. If it saves time, it's a worthwhile investment, but worth mentioning.
What problems is the product solving and how is that benefiting you?
Streamlining tools to get things syncing and avoid double data entry, which could lead to errors, etc.
Recommendations to others considering the product:
Get on the free plan and give it a go. Imagine the things that would make your life easier, and see if you can solve with Zapier. There's a free trial, so don't delay.
Great solution for web interfaces
What do you like best about the product?
Ease of creating interfaces between web apps. Ability to create custom webhooks.
What do you dislike about the product?
Free version limits the number of steps & tasks, but that is probably to be expected. We have decided to move forward with purchasing an upgraded plan.
What problems is the product solving and how is that benefiting you?
Integrating Pivotal Tracker with itself and other applications to automate our workflow. Zapier has saved me a lot of work by allowing me to automate several of my manual tasks
Shut off our zap without warning - data lost
What do you like best about the product?
Product seems to work great when it runs. For the most part, helpful and intuitive interface.
What do you dislike about the product?
We signed up for a trial which has 'unlimited' tasks for 2 weeks. We 'ran out' of those 'unlimited' tasks in 4 days.
We were already planning on upgrading to their infrastructure plan, and would have even been happy had they let us know 'hey, you're using more than we consider fair for our free trial' ... however, without warning, we just got an email that said "Your zap hit its limit" and it had been turned off.
Upon logging in, it still shows that we have 'unlimited' tasks remaining. However, the zap had stopped and (after confirming with support) the data lost in the interim was completely gone.
We immediately upgraded to their $300+/mo plan, which were were already looking to do. I emailed support asking 1. why on earth didn't we get a warning and 2. can we recover the data 3. in what planet is 'unlimited' equal to 10,000 tasks?
(as an aside - initially the upgrade page did not work after trying several different browsers)
Customer support was not helpful nor very apologetic. I'm not primarily frustrated with the agent, so much as the bad policies + combined with a not overly apologetic attitude about them. We were happy to pay in this case, and even for their highest publicly listed plan - and at this point we were a paying customer - and did not get the vibe that Zapier saw any issues with what happened. "Bad news" is what it was described as, not "our mistake."
I realize they're the main player on the block for non-enterprise integrations and the product looks to work amazing - but you've got to own these processes better if you expect large businesses to trust you. However, I get the feeling they're not really that interested in fixing the issue as most of their clients are small businesses who 1. can suffer downtime and 2. can drop Zapier without hurting Zapier much. Bummer. Hope they are a little more honest and customer friendly moving forward.
We were already planning on upgrading to their infrastructure plan, and would have even been happy had they let us know 'hey, you're using more than we consider fair for our free trial' ... however, without warning, we just got an email that said "Your zap hit its limit" and it had been turned off.
Upon logging in, it still shows that we have 'unlimited' tasks remaining. However, the zap had stopped and (after confirming with support) the data lost in the interim was completely gone.
We immediately upgraded to their $300+/mo plan, which were were already looking to do. I emailed support asking 1. why on earth didn't we get a warning and 2. can we recover the data 3. in what planet is 'unlimited' equal to 10,000 tasks?
(as an aside - initially the upgrade page did not work after trying several different browsers)
Customer support was not helpful nor very apologetic. I'm not primarily frustrated with the agent, so much as the bad policies + combined with a not overly apologetic attitude about them. We were happy to pay in this case, and even for their highest publicly listed plan - and at this point we were a paying customer - and did not get the vibe that Zapier saw any issues with what happened. "Bad news" is what it was described as, not "our mistake."
I realize they're the main player on the block for non-enterprise integrations and the product looks to work amazing - but you've got to own these processes better if you expect large businesses to trust you. However, I get the feeling they're not really that interested in fixing the issue as most of their clients are small businesses who 1. can suffer downtime and 2. can drop Zapier without hurting Zapier much. Bummer. Hope they are a little more honest and customer friendly moving forward.
What problems is the product solving and how is that benefiting you?
We are collecting some specific data from Shopify into a Google Sheet in realtime.
Recommendations to others considering the product:
Be forewarned that if downtime and data loss matter, Zapier support may or may not care. In our case, they didn't own the issue nor their lack of honesty with limits or failure to communicate about our upcoming shutoff.
Zapier is a easy solution for automation between services
What do you like best about the product?
I started using Zapier to connect all my apps and services in a conditional and funtional automation solution. My biggest surprise was the ammount of services I can use with Zapier! Dear god, EVERYTHING I USE IS THERE! I created a lot of automations, with almost no effort (is very intuitive), all automations worked smoothly... I'm really glad Zapier helped me so much!
What do you dislike about the product?
The trial version is really, really poor. Now I pay for the service, but I did only for curiosity to see if Zapier was really good for me. If I could try an unlimited version for a month, i would be more secure with the process.
What problems is the product solving and how is that benefiting you?
I needed to create a lot of automations in Pipedrive, and Zapier was the solution. The benefits are: multi zaps, allowing a lot of conditional automations; is relly easy to manage an entire sales team (a lot of users); really realiable.
Recommendations to others considering the product:
If you need an automation solution, consider Zapier. If you run a small or medium sized business, REALLY consider Zapier. Its an online tool that connects a lot of services, and automates the comunnication between then as you wish. Something like IFTTT, but in a more complete way, and works in a corporative environment. You can choose a lot of commands (like if this lead is in this pipedrive stage for more than 3 days, send this e-mail with reply to this person). Really amazing and easy to use.
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