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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,773 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Michael Z.

A great way to connect apps and services

  • January 24, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to use and to connect and get more out of apps and services without any programming knowledge. Highly recommend Zapier and often do to clients and friends.
What do you dislike about the product?
Nothing really. There are some additional zaps I'd like to see for certain apps I use, but no complaints.
What problems is the product solving and how is that benefiting you?
Often I'd like to move data from one app to another and Zapier makes this very easy.
Recommendations to others considering the product:
If you're looking to connect more than one service and you aren't a programmer Zapier is the way to do it. Highly recommended.


    Tom R.

Very Handy for non-technical types

  • January 23, 2017
  • Review provided by G2

What do you like best about the product?
We use it to connect several (seven) different products and it works well. We just use the basic plan but have kept under the 20 zaps limit and task limit. We've connected a CRM, sales software, IM software, scheduling software and survey software.
What do you dislike about the product?
Nothing so far - had a couple of minor errors but all good.
What problems is the product solving and how is that benefiting you?
Eliminate duplicate data entry and help expand on HubSpot's already robust workflow automation features.


    Ayesha L.

Very user friendly and works great

  • January 23, 2017
  • Review provided by G2

What do you like best about the product?
The thing I like the best about Zapier is how easy it is to use. Setting up the integrations was much easier than I thought and it worked like a charm! It eliminated the need to learn how to code and everyone on our team was able to get on board with it sooner rather than later. We weren't wasting any more time with minute tasks and were able to hand it over to Zapier to take care of it for us. We have loved our experience thus far and are looking forward to even greater features in the future.
What do you dislike about the product?
The thing I disliked the most about Zapier was the delay in middle while my two integrations spoke to each other. Even though I am not complaining about the product being expensive, I would appreciate it if the team group pricing was a bit more affordable. Our company would like to move one step up but are unable to do so because of pricing restrictions.
What problems is the product solving and how is that benefiting you?
We are solving the business problem of integrations between two different software that we use. We were able to use our apps together in a seamless manner. We are using this for marketing automation and it has made our work so much easier!
Recommendations to others considering the product:
I would recommend you to not doubt your self and go for Zapier as soon as you can. It was one of the best decisions we made because we are now able to link apps together and make our workflows flow better.


    William M.

Zapier integration with Trello and Google Sheets

  • January 13, 2017
  • Review provided by G2

What do you like best about the product?
Capable of complex automated processes to build out Trello cards including labels, checklists, and transfer of significant data.
What do you dislike about the product?
Somewhere in the process Zapier can choke on complex and lengthy xfers. I've had to scale back the number of records that are transferred at once and frequently have to re-enter or edit data.
What problems is the product solving and how is that benefiting you?
Moving processes from single-threaded environment to Trello's collaborative environment has been very positive.
Recommendations to others considering the product:
Free version is adequate for infrequent and low-volume integrations; paid version is much faster, more frequent transfer for those with more complex needs.


    Megan R.

Zapier - Automation for a Busy Entreprenuer

  • January 13, 2017
  • Review provided by G2

What do you like best about the product?
Zapier takes some of the grunt work out of my daily to-do list. I use it mainly for email list building and registration management. I love matching 2 different platforms and having email addresses update to each. I also use Zapier in conjunction with IFTTT as they have many automations and both services compliment each other nicely.
What do you dislike about the product?
The automation setup can be somewhat unintuitive & clunky but it has some sophisticated automations so I understand why. I do not like paying for some of the integrations as a true S in SMB, I feel 5 or 10 integrations should be free to use before you have to pay a monthly fee, that includes the paid feature items such as Paypal.
What problems is the product solving and how is that benefiting you?
Email list building and organization. It works across many different types of CRM and integrates that with mailchimp my main email marketing platform. One of my favorite integrations is the Paypal registration to mailchimp integration although this is a paid feature. It's nice to collect email's automatically without having to import by hand or download a list for import.
Recommendations to others considering the product:
For the best integrations, you need to upgrade to a non-free plan. Which for a large company is no issue but for a small 1 person company, it becomes an unnecessary cost.


    Gilles D.

The holy grail of workflow automation

  • January 11, 2017
  • Review provided by G2

What do you like best about the product?
Pretty much the holy grail of sales, marketing and project management tools because it can make them all work together. You can pretty much pick out your favourite tool for every job and then tell Zapier to streamline them into an effective suite that is just perfect for your business. For us, Zapier is the engine in which every single app of our toolset works together. Workflow automation done right. Great customer support too, they have an awesome blog full of great resources, articles and hints on how to get the most out of Zapier.
What do you dislike about the product?
I'm hearing from our CTO that it sometimes takes a lot of tweakening to get some apps to work together with each other. This seems rather normal to me though, with the gazillion apps around and new ones coming out everyday.
What problems is the product solving and how is that benefiting you?
Zapier allows us to automate great parts of our businesses processes. The biggest advantage is that we can pick pretty much whatever tool we want, the best thing for the job basically, and have it work together with the next one. No need to be limited in choice because of lacking compatibility or flexibility of a particular tool.
Recommendations to others considering the product:
Give it a try and give it some time; some implementations with Zapier may require some time and patience but either way you'll be better of waiting this out than not using Zapier. I guarantee you.


    Kim W.

Excellent tool that lets you get more out of the software you use

  • January 11, 2017
  • Review provided by G2

What do you like best about the product?
I like what Zapier does. You have an application you use all the time but wish you could get a little more out of it... you go to zapier and see what other applications you could connect it to, and suddenly you have all sorts of ideas for ways to make your data do more for you.
Zapier is easy to use. Takes a little getting used to if you haven't worked much with data before, but anyone can figure it out. And that fact that most of the integrations you'll use are free makes it even better.
What do you dislike about the product?
zapier is essentially plug and play integrations for the masses, so it doesn't always have the specific integration points or triggers you're looking for. More often than not, though, you'll be at least halfway in luck.
What problems is the product solving and how is that benefiting you?
zapier helps me create email lists - if a client signs up in x application I can have that action trigger creating a line in a gmail spreadsheet, for example.
it also gives me more visibility into what's happening throughout the company. I had a trigger that would create a line entry every time someone contacted our help desk and created a new support ticket. Then I could filter down and see which actions had been created more than x days ago so I knew where we needed to follow up, and I was able to monitor help desk performance easily.
Because there are so many different applications available in zapier, there's almost an endless list of things you could do with your data.
Recommendations to others considering the product:
Play with it, get the hang of it, then browse through the different applications to note the ones you use. Once you see how you can match them up you'll get ideas as to how zapier can help you.


    Atilla V.

Connect everything

  • January 10, 2017
  • Review provided by G2

What do you like best about the product?
Zapier lets me connect many different applications seamlessly. I don't have to hire programmers to build custom connections between many tools we're using.
What do you dislike about the product?
I still have no idea how to pronounce Zapier correctly. I hear it both ways. :-)
What problems is the product solving and how is that benefiting you?
I am able to push data from one application into another without having to build a custom bridge.


    Brittney N.

Great tool to connect many different programs!

  • January 10, 2017
  • Review provided by G2

What do you like best about the product?
The number of applications and programs that you have the options of integrating together is phenomenal! Their newsletters and email updates are great with lots of content in many different subjects. Free trial for your first 5 zaps with (as far as I know) no limitations as to what apps can be used.
What do you dislike about the product?
In the creating an email to send option, editing the email sent is very limited unless you would like to write the email with coding. Definitely would be hard for those that don't have any knowledge of coding. Also, no options for customizing fonts colors and sizes within creating email to send feature. Can be a bit overwhelming to read through when trying to create zaps and exploring all of their options.
What problems is the product solving and how is that benefiting you?
I'm using Zapier to update my contacts between Google and my HubSpot account. I also am using Zapier to send automated emails to leads that fill out a contact form on my website. It's great to be able to send information that is needed by leads without having to pay an arm and a leg for an automated marketing system.
Recommendations to others considering the product:
If you need the ability to take certain aspects of your work and business tools to the next level but don't have the ability or funds to pay for the software needed, Zapier is a great and affordable solution that can connect your tools.


    Tammy B.

Zapier makes life easier (and it's addictive)

  • January 10, 2017
  • Review provided by G2

What do you like best about the product?
I love how it integrates with so many different apps and services. It has saved me hours and hours of time once I figured out how to integrate apps in a way that was useful. I also like the step-by-step format of setting up the zap. It's very visual and helpful. Once you get the hang of making a zap, it can be hard to stop...
What do you dislike about the product?
The pricing structure is the only thing that I would want to improve. I pay for the basic subscription, and you are pretty limited with just 20 zaps. I wish that it could be a little bit more flexible for those who want to create more zaps, but would need the zaps to be run fewer times.
What problems is the product solving and how is that benefiting you?
I was trying to figure out ways to save time and automate tasks. Zapier helps me as a sole proprietor by automating my everyday tasks so I get more done.
Recommendations to others considering the product:
I use it to make life easier, and I recommend it to others who want to do the same. I can't speak to the more technical side of using Zapier.