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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,660 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alyssa M.

Elevated My Business and Freed Up Valuable Time

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
It has taken my business to the next level and has taken a lot of work off of my plate and allowed me to focus on other important things.
What do you dislike about the product?
Sometimes I struggle with finding where all my zaps live, but that's mainly because I go long stretches without logging in since they really are set it and forget it.
What problems is the product solving and how is that benefiting you?
It's allowing me to send text communications to my clients automatically which is super helpful and saves me time. I use it mainly for client communications and onboarding so I am able to have really complex workflows without a lot of work from me in the moment which is nice.


    Consulting

Industry-Leading AI Tool with Unmatched Credibility

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Widely recognized AI tool, with tons of credibility and usage across large orgs. This helps to overcome objections on adoption and
What do you dislike about the product?
It’s expensive to adopt this and run multiple automations in an org
What problems is the product solving and how is that benefiting you?
The greatest benefit for me is the time it saves. In my business, being able to quickly demonstrate to clients how different tools can communicate with each other is incredibly valuable.


    Individual & Family Services

We simplified and streamlined with Zapier!

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
Zapier has provided a clean, simple way to streamline workflows for our ads department. It's been a game changer with our clients too!
What do you dislike about the product?
I can't think of anything I dislike about Zapier.
What problems is the product solving and how is that benefiting you?
We have several clients for which we needed to streamline the process by which they received ad leads. We were easily able to set up a Zap to share leads with the multiple people that needed to receive them.


    Josh F.

Effortless Automation That Keeps Our Office Running Smoothly

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
Zapier enables our office to connect various services, which helps keep our systems running efficiently. What really works for us are the easy and straightforward 'Zaps' that operate multiple times each day, ensuring our workflow and communication stay on track. When I need to build a more complex solution, I find plenty of helpful resources from Zapier and its community, offering both inspiration and guidance on the simplest ways to implement new ideas.
What do you dislike about the product?
Sometimes the shear amount of options and features make you feel like you are not using the service to it's fullest.
What problems is the product solving and how is that benefiting you?
Problems solved: Connecting our lead intake and management by combining our website and two other services. Making communication and task management easier through their integrations.


    Ashlee H.

Zapier Automates Our Workflow—A True Game Changer

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
Using Zapier to route our Typeform submissions into Google Sheets has honestly been a game changer for us. The biggest win is how it removes all the boring, repetitive admin work from the process. Instead of manually downloading CSVs or copying responses one by one (…which always ends with someone muttering “there has to be a better way”), Zapier just handles it behind the scenes.

What’s most helpful:

It automates the entire workflow so new Typeform responses appear instantly in our Google Sheet. No delays. No missed submissions. No “Oops, forgot to update the sheet again.”

It keeps everything organized in real time, which makes reporting and follow-ups way easier. You don’t have to hunt for data. It’s exactly where it should be.

It’s truly set-it-and-forget-it. Once the Zap is built, it just… works. Like a tiny digital assistant who never sleeps and never complains.

Upsides we’ve seen:

Huge time savings. What used to take minutes or hours each week now takes zero.

Less human error. No more typos or missed entries. Everything lands perfectly, every time.

Easy to customize. You can choose which fields go where, add filters, or build extra steps if your process grows.

Scales with you. If you need more automations or advanced logic later, Zapier can handle it.

Great for collaboration. Anyone on the team can view the synced data in Sheets without needing access to Typeform.
What do you dislike about the product?
Some setups feel more complicated than they should be. The basics are easy, but the moment you need a multi-step workflow or conditional logic, it becomes a little “okay… where did that setting live again?”

Debugging can be clunky. When something breaks, it takes a minute to figure out why a Zap failed, and the error messages aren’t always crystal clear.
What problems is the product solving and how is that benefiting you?
Zapier is solving one of our biggest operational headaches: getting Typeform data where it actually needs to go without anyone manually touching it. Before, we had to download CSVs, paste answers into our tracking sheet, double-check formatting, and hope we didn’t miss anything. It was slow, messy, and way too easy for things to slip through the cracks


    Non-Profit Organization Management

Effortless Automation That Saves Time and Boosts Productivity

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
Zapier keeps *most* of my tools talking to each other without any hassle. It’s easy to set up, works reliably, and saves me a ton of time on things I used to do manually. I like that I can fix or update a workflow quickly without needing a developer.
What do you dislike about the product?
Some Zaps get long fast, especially when you need multi-step workflows. Debugging can also be a little confusing when something breaks, and a few integrations don’t have all the triggers or actions I wish they did.
What problems is the product solving and how is that benefiting you?
Zapier moves data between most of the tools we use every day, like ads, CRM, donation platforms, messaging tools, etc. It cuts out a lot of repetitive tasks, prevents manual errors, and lets our small team automate things we wouldn’t have time to do ourselves.


    Sam C.

Effortless Task Automation That Saves Time

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
It makes everyday task easier and quicker
What do you dislike about the product?
There is not much i dislike about zapier. Maybe already put in place automations that I could just copy and paste.
What problems is the product solving and how is that benefiting you?
Time management, Creating automation for data and reporting.


    Sai Nikhil D.

Unmatched Integrations and Intelligent Automation

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the wide range of integrations available on Zapier. With over 7,000 integrations, it allows me to automate many different tasks. Zapier is ushering in a new era of automation by adding intelligence both within the automations themselves and in the process of creating them.
What do you dislike about the product?
I have always wanted to self-host my automations and customize some of the API methods available for certain plugins. However, because of the limitations imposed by some plugins, it becomes challenging to fully optimize an automation flow.
What problems is the product solving and how is that benefiting you?
I primarily use it to tackle real-life issues that would otherwise require a significant amount of my time due to repetitive tasks.


    Marketing and Advertising

Effortless App Integration and Reliable Automations

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to connect different apps and build automations to get different parts of my business connected. It's reliable and pretty low-maintenance once you get a zap/automation set up.

It connects with just about any app you can think of. It is also easy to resolve errors when they happen.
What do you dislike about the product?
The only think I dislike is the interface can be a bit slow at times to use as far as loading up and working on zaps/functions. It's not terrible, but definitely noticeable compared to other websites.
What problems is the product solving and how is that benefiting you?
Zapier allows me to connect my ads, leads, Google Sheets, and follow-up software together and also monitor how things are performing.


    Computer Software

Empowers No-Code Automation for Consultants

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
I can create complex automations for my clients without having to write code. I've been using it since 2018 and it has gotten better & better!
What do you dislike about the product?
Sometimes it can be tedious to use, but that has really improved with feature improvements! As a consultant, many of my clients use Zapier, so I wish it were easier to navigate between their accounts under my own credentials.
What problems is the product solving and how is that benefiting you?
I am able to exceed my clients' expectations by implementing really cool custom automations for them using Zapier & whatever platforms they currently have in place. It is critical to my "toolbox" as a consultant & I almost always require my clients to use it! I truly wouldn't be able to succeed in my consulting work without it.