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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,863 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cal I.

Zapier Help Makes Business Automation

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Zapier is amazing if there are functions you want to automate in your business. I use a zap to upload leads to my CRM.
What do you dislike about the product?
It can be a bit confusing if you are not good with tech.
What problems is the product solving and how is that benefiting you?
It automated my leads from my marketing being added to my CRM for much easier way of monitoring and using CRM.


    Thomas C.

Effortless Software Integration That Just Works

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
I like that it connects all my software so they work together
What do you dislike about the product?
It can sometimes be very technical and you have to relearn things when they change it.
What problems is the product solving and how is that benefiting you?
It helps automate my online marketing.


    Verified User in Non-Profit Organization Management

Automation that feels like having an extra team

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
What I really appreciate is how it eliminates repetitive tasks. Once I set up a workflow, everything operates seamlessly, almost as if I have a tireless, invisible assistant working in the background.
What do you dislike about the product?
What I appreciate most is the ability to connect tools that typically don’t communicate with each other.
The interface is straightforward and user-friendly, so I don’t have to be a developer to create complex automations.
It also gives me peace of mind, knowing that my processes continue to run smoothly even when I’m occupied with other tasks.
What problems is the product solving and how is that benefiting you?
Zapier has removed the friction I used to experience when working across different platforms. Previously, I had to export data by hand and verify updates myself, but now reports are delivered automatically and my teams receive information instantly. This shift allows me to dedicate more time to strategic work instead of repetitive, mechanical tasks.


    Tony W.

Zapier Saves Us Hours

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Having automations drastically speeds up the workflow in our company, especially when we’re dealing with 100+ contractors
What do you dislike about the product?
There’s occasionally a broken zap, but I expect that’s more on us/airtable. Either way, it’s an easy fix.
What problems is the product solving and how is that benefiting you?
We use AirTable extensively within our company, and having Zapier do automations for us saves me a lot of time, specifically with the scheduling of our contractors.


    Drew D.

Effortless App Integration and Outstanding Efficiency

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
It’s tough to just choose one thing to be my favorite thing about zapier. But, if I had to choose one it would be the ease of use to connect the many apps my company uses on a daily basis. Not only does it make things extremely efficient but I’d even argue that they make the connection process between third parties to be much more cost efficient as well.
What do you dislike about the product?
The only issue I’ve had with Zapier, which I don’t think is necessarily the platforms fault but more so an issue dealing with APIs, is the trouble shooting process. Luckily, Zapier does a great job of offering a fix for most common integration issues that occur.
What problems is the product solving and how is that benefiting you?
Zapier is helping us connect the many applications we use on a daily basis and connect them seamlessly.


    Luxury Goods & Jewelry

Effortless and Intuitive—Set It and Forget It!

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, set it and forget it! So many automations that really save time!
What do you dislike about the product?
Nothing I dislike, just so much freedom, it can be difficult to know what else to do
What problems is the product solving and how is that benefiting you?
Zapier is helping me field clients that come to my website with questions. I built a chatbot to answer questions specifically for my business and if it can’t answer any specific questions, redirects to my phone.


    Bryan S.

Versatile App Integrations and Easy Start with Premade Zaps

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
It has many apps to use so most likely it will work for everyone. It has premade zaps to get started.
What do you dislike about the product?
Only thing was until cost. I believe I was paying $250 a year. There is a free version though.
What problems is the product solving and how is that benefiting you?
Repetitive tasks that are simple but take up a lot of time and energy. I was using it to bring leads into a Google sheet.


    David G.

Flexible Automation with Room for More Integrations

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Zapier enhances visibility across all my team's operations. The flexibility of the zaps is fantastic, allowing us to customize workflows in a way that ensures we can track crucial information effortlessly. It provides real-time alerts through Slack notifications, letting us know immediately when a ticket has been created, along with details like phone numbers and emails, offering a short description of the situation at hand. This feature significantly aids in maintaining seamless operational flow. Moreover, I've been using Zapier since 2014, and I find it extremely easy to navigate and operate, highlighting its user-friendly nature. This ease of use, combined with the ability to integrate several platforms like Slack, HubSpot, and Asana, truly makes it an invaluable tool for our operations.
What do you dislike about the product?
I find that Zapier doesn't support a number of platforms currently. There are some hard-coded software applications that Zapier cannot sync with, and sometimes the environments we work in are closed-ended and utilize a lot of such hard-coded apps. It would be beneficial to have integration development that doesn't require developer assistance but instead provides a user-friendly environment where someone could set it up from a user perspective.
What problems is the product solving and how is that benefiting you?
I use Zapier to enhance visibility across teams, integrating Slack and HubSpot to alert us about new emails and tickets, ensuring seamless operations.


    Kristofer T.

Automation That Works While You Do What Matters

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zapier is how seamlessly it connects tools that normally don’t speak to each other, turning time-consuming manual tasks into reliable, automated workflows. It’s one of those rare platforms that genuinely makes your workday lighter.
What do you dislike about the product?
What I dislike about Zapier is that more advanced automations quickly become expensive, and certain complex workflows still require workarounds instead of native integrations. While the platform is powerful, scaling automations can feel limited without moving into higher pricing tiers.
What problems is the product solving and how is that benefiting you?
Zapier eliminates the need for manual data entry and repetitive admin work by connecting systems that normally operate in isolation. It keeps information synchronized across my tools, triggers actions automatically, and ensures that nothing falls through the cracks. The result is a more efficient workflow, fewer errors, and significantly more time to focus on higher-value tasks instead of routine operational work.


    Omji P.

Effortless Workflows and Outstanding Support

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
Making workflow is quite easy.
Integrations are quite easy too.
Custom support is great response time is very less.
With lots of features it usages is quite frequent.
What do you dislike about the product?
I guess what i dont like is, it has subscription plan.
What problems is the product solving and how is that benefiting you?
Well I have used zapier for building the workflows and its solving the integration at its best. That really helps me a lot