Zapier
ZapierReviews from AWS customer
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Great Automation Features, But Lacks Live Support on Most Plans
What do you like best about the product?
Automating updates, scheduling follow-ups, creating appointments, etc.
What do you dislike about the product?
I do not like that you cannot speak to someone over the phone. It's through live chats or emails, which adds time to deployment or makes troubleshooting very difficult as it can go on for days...
What problems is the product solving and how is that benefiting you?
Zapier allows us to connect multiple systems through its integrations, which in turn apply mass updates across numerous platforms, freeing up manual labor for employees.
Great App Variety and Easy Setup, but Zap Updates Can Be Unnecessarily Complex Seeming
What do you like best about the product?
Straightforward / linear automation processes
What do you dislike about the product?
When updating a Zap, it shows draft and versions. I'm not sure if I have unpublished drafts sitting somewhere.
What problems is the product solving and how is that benefiting you?
Workflow automations. Eliminates time spent on 'busy'work
Pretty decent for automating my personal ebay selling activity / record keeping
What do you like best about the product?
I use Zapier to connect my eBay store with my “source of truth” Excel file, where I track order details, COGS, marketing, and customer information.
It's easy to use and set up, it saves me hours every week by automatically transferring order data and sending confirmation emails, The visual interface makes it easy to monitor my worklows without needing coding skills
It's integrations are also generally pretty smooth, I use it between eBay, Excel, and Gmail
It's easy to use and set up, it saves me hours every week by automatically transferring order data and sending confirmation emails, The visual interface makes it easy to monitor my worklows without needing coding skills
It's integrations are also generally pretty smooth, I use it between eBay, Excel, and Gmail
What do you dislike about the product?
Some integrations can be a bit limited if you want advanced conditional logic or complex multi-step workflows. Occasionally, I hit limits with Excel connections or need to reconnect an excel file. The pricing tiers can feel a bit steep if you’re using it casually or just automating a few workflows for personal projects. That said, the stability and ease of use still make it worth it for me
What problems is the product solving and how is that benefiting you?
Zapier helps me automate the flow of data between eBay, Excel, and my email so I don’t have to manually update every new order. Before using it, I was spending time copying order info, tracking COGS, and sending confirmation emails one by one. Now, Zapier automatically logs new orders in my tracking sheet, updates cost and customer fields, and even sends follow-up emails when items ship. It keeps my workflow consistent and accurate, freeing up time to focus on sourcing and listing products instead of admin work.
The best no-code automation platform to streamline workflows and boost productivity
What do you like best about the product?
No coding is required, making it accessible for users of all backgrounds. Its scalability ensures it suits both startups and established companies. The platform saves time by reducing manual workloads and enhancing operational efficiency. Best of all, it is easy to implement and highly customizable, offering the flexibility needed to manage complex logic and multi-app workflows.
What do you dislike about the product?
When it comes to pricing, costs can rise quickly as your needs grow or if you require premium features. Some of the more advanced workflows also take time to learn, which can be a challenge. Additionally, the app's limitations can be frustrating, especially since certain integrations do not support all the features available in the original applications.
What problems is the product solving and how is that benefiting you?
The AI Workflows feature enables the creation of advanced automations using logic, filters, and multi-step actions. For example, you can set up autonomous agents that react to specific triggers and carry out tasks—such as automatically sending an email with our price catalog and notifying me whenever a quote request form is submitted on our website. This has proven to be a significant time saver. Additionally, it's possible to build internal tools and dashboards without any coding, allowing for collaborative planning and visualization of automations. Most importantly, the platform offers secure and compliant automation, making it suitable for large teams.
Allowing us to work more quickly and test prove scale
What do you like best about the product?
I really appreciate how easy it is for anyone to build a zap, even without any prior experience. I also value the support, whether it's through chat or tech support via email. The team is always so helpful and keeps me moving forward!
What do you dislike about the product?
I can't really think of any major issues, except that a few apps aren't available. However, it's easy to work around this by using webhooks in Zapier.
What problems is the product solving and how is that benefiting you?
Being able to move quickly and not having to wait months fo engineering allowing us to act fast!
Zapier is an additional team memmber of our Non-profit
What do you like best about the product?
I appreciate how easy it is to use, along with the vast range of capabilities and connections it offers.
What do you dislike about the product?
There’s nothing I dislike about Zapier. It meets all of our business needs and works exactly as we require.
What problems is the product solving and how is that benefiting you?
Zapier has enabled us to automate many aspects of our Program, Marketing, and IT operations. Prior to using Zapier, we had to handle much more manual work, such as tracking tasks and sending updates to customers ourselves.
Excelent automation tool
What do you like best about the product?
Zapier is super easy to use, very reliable, connect a huge number of apps and can automate things perfectly. The custom actions also significantly expanded the automations possibilities. I used daily on my work and my team is much more productive because of it.
What do you dislike about the product?
Although there are many apps already in zapier, sometimes I find one that is still not in there
What problems is the product solving and how is that benefiting you?
Avoiding manual work, making analytics easier and faster to display, providing alerts for concerning cenarios on our operations, among others
Best for automating practically everything
What do you like best about the product?
How it is to use it. That was the most important thing at the beginning for me, later it helped to quickly build automations for others in the company and have the ability to explain them how it works without the need of going into technicall stuff.
What do you dislike about the product?
Sometimes some apps have limitations in the integrations. It's not directly mistake by Zapier but in the end it forces me to use more advanced tools.
What problems is the product solving and how is that benefiting you?
Automating things, that needs to be automated to save time and people from doing boring tasks.
Zapier always stays one step ahead of the competition!
What do you like best about the product?
I like the fact that when working with a client, we can use Zapier for all of the AI agentic tasks, including data storage (Tables) and email (Email by Zapier) without going through the contortions associated with linking Google applications. That's a HUGE win for my clients and for me!
What do you dislike about the product?
I'm annoyed that I have to turn to n8n for more sophisticated agentic apps. But with OpenAI's latest agentic AI announcement, that may not be as big a deal. We'll see...
What problems is the product solving and how is that benefiting you?
Automation of AI workflows is so much easier with Zapier because of Tables and Email by Zapier.
Automate. Integrate. Elevate - Zapier Makes It Limitless.
What do you like best about the product?
Zapier integration really allows your imagination to set the boundaries. The platform offers countless opportunities to automate workflows, connect various tools, and simplify processes that previously seemed out of reach. Whether you want to link several apps, improve customer communication, or get rid of repetitive manual work, Zapier can help bring your ideas to life. It’s more than just automation, it’s about enabling creativity, boosting efficiency, and fostering innovation. With Zapier, every idea has the potential to help you work more intelligently and accomplish even more.
What do you dislike about the product?
The only thing I dislike about Zapier is that there isn't an option for unlimited tasks. Every task is counted, which can be limiting.
What problems is the product solving and how is that benefiting you?
Zapier has truly transformed the way our team works. By seamlessly connecting our various tools and automating repetitive tasks, it has eliminated the need for manual intervention. This automation has saved us countless hours, minimized errors, and enabled us to dedicate more time to meaningful work that actually drives results.
A major challenge Zapier addresses is the issue of disconnected systems. Since we rely on multiple apps every day, Zapier serves as the essential link that keeps everything in sync—from ticket creation and data synchronization to reporting and notifications. Now, all these processes run automatically in the background.
Zapier has proven especially valuable in our customer support operations. It integrates Zendesk, Google Sheets, and other important tools, ensuring that updates, reports, and follow-ups are handled instantly. This leads to quicker response times, improved accuracy, and a much smoother experience for both our team and our customers.
What stands out most to me is Zapier’s flexibility. If you can envision a process, you can likely automate it with Zapier. It’s like having an extra team member who never misses a step—always dependable and efficient.
In summary, Zapier helps us save time, cut down on manual work, and maintain consistent workflows. It’s a tool that adapts to your needs and grows alongside your business.
A major challenge Zapier addresses is the issue of disconnected systems. Since we rely on multiple apps every day, Zapier serves as the essential link that keeps everything in sync—from ticket creation and data synchronization to reporting and notifications. Now, all these processes run automatically in the background.
Zapier has proven especially valuable in our customer support operations. It integrates Zendesk, Google Sheets, and other important tools, ensuring that updates, reports, and follow-ups are handled instantly. This leads to quicker response times, improved accuracy, and a much smoother experience for both our team and our customers.
What stands out most to me is Zapier’s flexibility. If you can envision a process, you can likely automate it with Zapier. It’s like having an extra team member who never misses a step—always dependable and efficient.
In summary, Zapier helps us save time, cut down on manual work, and maintain consistent workflows. It’s a tool that adapts to your needs and grows alongside your business.
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