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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,863 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Services

Even beginners (non-engineers) can automate any task!!

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Automation without coding has reduced various tasks. The most impactful result is the reduction of hundreds of hours annually, which is highly significant.
I'm not an engineer, but I've mastered using AI and other tools without needing guidance from anyone.
What do you dislike about the product?
・Japanese language support is not available.
・There is no integration with the "form.run" survey system.
What problems is the product solving and how is that benefiting you?
Automation has eliminated human intervention by automating repetitive mechanical tasks. This has led to reduced labor costs, such as eliminating the need for non-regular employment.


    Williams P.

Seamlessly streamlining my workflow with Zapier

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I love zapier’s ability to connect all my tools, like Trello and Google Sheets with zero coding is a game changer. The drag and drop interface is so intuitive that I can set up complex automations, like pulling new leads from a Typeform into my CRM and sending personalized follow up emails, in under 10 minutes. The pre built templates and AI suggestions make it feel like I have a tech assistant guiding me every step.
What do you dislike about the product?
Sometimes the task limits on my plan feel restrictive, especially when i am running multiple Zaps for a big campaign, and I wish the pricing was clearer upfront about scaling costs.
What problems is the product solving and how is that benefiting you?
Zapier eliminates the headache of manually moving data between apps, which used to eat up hours of my day as a freelance marketer. By automating tasks like updating client records across platforms and sending Slack alerts for new form submissions, it’s slashed my busywork by at least 15 hours a week. This has let me take on three extra clients this quarter, boosting my revenue by 30% while keeping my workflows error free and my stress levels way down.


    Stephen J.

Love Zapier

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Tons of integrations, easy to work with, and excellent customer support!
What do you dislike about the product?
I can't think of anything that I dislike about Zapier. Occasionally, I come across an integration that is lacking some triggers or actions, but that's usually on the vendor's side of things.
What problems is the product solving and how is that benefiting you?
Automating processes and getting information to flow to where I need it (e.g., offline conversion data from CallRail back to Google Ads).


    Jamie P.

Amazing!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Everything about this service is phenomenal. The automations are easy to set up and once everything is in place, the functionality is supreme. I highly recommend Zapier for your automation needs.
What do you dislike about the product?
There is nothing I dislike about Zapier.
What problems is the product solving and how is that benefiting you?
Automations. They have been a godsend and have made my business easier to run.


    Josh C.

Top of the line Automation!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I love the amount of integrations in have with so many tools even obscure ones.
What do you dislike about the product?
The price and usage can get quite expensive though it does have the most integrations so sometimes you are stuck with it.
What problems is the product solving and how is that benefiting you?
Zapier has helped me build tons of automations to connect softwares for me as well as for clients when I do web design work.


    Aleecia- Dubyne Realty Group A.

Very useful if you know how to use it right

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can almost make any platform work together by coding it to the other one.
What do you dislike about the product?
The coding part is VERY complex and it should be made alot easier for people who dont do this everyday. I also dislike that the zaps break so easy some times. I have had it break and it loops and used up 100's of credits within 2 min of a zap looping
What problems is the product solving and how is that benefiting you?
Streamlining processes and aligning them to avoid creating additional work. Integrating information into our CRM ensures that we don't have to manually type or copy and paste information that has already been entered.


    Michelle G.

Intuitive and time saving

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
It's so simple to use and it's great at following logic. The built-in Copilot feature is also a great resource for when you're stuck
What do you dislike about the product?
It does require some logic, so if you aren't used to thinking about order of opertation in that way it can be tricky.
What problems is the product solving and how is that benefiting you?
It reduces the need to perform large, time-consuming, repetitive tasks or small, less frequent, tedious tasks.


    Museums and Institutions

Nice tool for automation

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Setting up different zaps/automations is fairly easy. There are multiple features that allow me to test each step along the way as I build out these automations. Typically check it every other day and I get notifications when errors occur.
What do you dislike about the product?
I'm running into issues with Square Appointments - sometimes new appointments aren't getting pulled into Zapier, which doesn't trigger the automation. So there are things I have to check manually in on.
What problems is the product solving and how is that benefiting you?
saves me time on longer projects and keeps me more productive


    Marc S.

Limitless Oppurtunites

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The ability to automate almost anything.
What do you dislike about the product?
It can take some time to get your head around building effecient zaps.
What problems is the product solving and how is that benefiting you?
It has basically reduced the need for an admin assistant. It has taken so much work off my assistant's plate, freeing up his time and mine, to spend more of our time on our clients.


    Glory A.

Automating tasks has never been easier

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Zapier makes it incredibly easy to connect apps that don’t natively integrate it saves me hours each week by automating repetitive tasks. I really like the wide range of supported apps and the fact that I can set up complex automations without coding.
What do you dislike about the product?
Some of the more advanced features are locked behind higher pricing tiers, which can feel limiting for small teams.
What problems is the product solving and how is that benefiting you?
Zapier helps us eliminate manual data entry and repetitive admin tasks by automating workflows across apps that don’t natively integrate. This saves time, reduces errors, and allows our team to focus on higher-value work. For example, leads from our CRM automatically sync into marketing tools, ensuring nothing falls through the cracks