Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zapier

Zapier

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

1,863 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Amazing service, really works like magic for connecting other applications

  • July 19, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use. Free tier is useful, lots of community support. Low cost even for relatively complex use. Once set up it just works in the cloud and does not require any local installation etc. for automations.
What do you dislike about the product?
There is some learning curve, but if you can use LabView or other similar software (IFTTT) everyone can figure it out.
What problems is the product solving and how is that benefiting you?
Automating reminders and re-routing email and details about orders and shipping (in particular).


    Construction

Software has fallen behind rivals, billing practices are dishonest

  • July 18, 2025
  • Review provided by G2

What do you like best about the product?
Automations are relatively easy to create
What do you dislike about the product?
Many of the features of the platform have fallen behind rivals, pricing has gone through the roof, and their practices around annual billing are dishonest
What problems is the product solving and how is that benefiting you?
Zapier helps us connect un-related platforms to allow for automating mundane tasks.


    Real Estate

Easy and Powerful Automation Tool

  • July 17, 2025
  • Review provided by G2

What do you like best about the product?
Zapier makes it incredibly easy to connect apps and automate repetitive tasks without any coding knowledge. Its user-friendly interface and wide range of integrations allow me to create powerful workflows in just a few clicks. It saves hours of manual work and keeps processes consistent and reliable.
What do you dislike about the product?
While Zapier is powerful, the free plan has limited tasks and update frequency, which can be restrictive for growing needs. Some advanced features are locked behind higher-tier pricing, and troubleshooting complex Zaps can be time-consuming without detailed error logs.
What problems is the product solving and how is that benefiting you?
Zapier is solving the problem of manual, repetitive tasks by automating workflows between the apps I use every day. It helps me eliminate the need to copy-paste data, send reminder emails, or manually update spreadsheets. This saves me a significant amount of time, reduces human error, and allows me to focus on more strategic and creative work instead of routine tasks.


    Rahul P.

Best Integration Software

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, ease of implementation, number of features
What do you dislike about the product?
I can't think of anything I dislike about Zapier, it has helped me massively in my day-to-day.
What problems is the product solving and how is that benefiting you?
It's helping with business communication and keeping everyone in the loop with things


    Rachel C.

Works as well as always

  • July 12, 2025
  • Review provided by G2

What do you like best about the product?
It's a reliable platform and they're growing in creative directions.
What do you dislike about the product?
I'm annoyed by the way the free tier works. I think small/solopreneurs need more steps like everyone else, but need less runs. It would be so much more fair to just limit the total number of calls or something rather than number of steps.

I will say that I have experience with Zapier as a paid tool as well as a free tool.
What problems is the product solving and how is that benefiting you?
Zapier is my go-to for automations, eliminating the need for me to get engineering assistance, which can be a bother to the other teams and can slow work down.


    Carter B.

Zapier the ultimate time saver for automation

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Zapier quietly works in the background , automating repetitive tasks so i don't have to think about them. I love how easy it is to set up workflows between apps that normally wouldn't talk to each other. It saves me a ton of time every week especially for things like lead management , email notifications , and syncing data across platforms.
What do you dislike about the product?
Zapier is incredibly useful but there are a few limitations once you start scaling your automations or need more advanced logic like branching or multi step conditions it can get expensive quickly some apps also have limited triggers or actions available which means i sometimes have to look for workarounds. Occasionally a zap might fail without a clear explanation unless you dig into the task history.
What problems is the product solving and how is that benefiting you?
Zapier helps us eliminate manual repetitive tasks by automating workflows between tools we use daily like when a leads fill out form zapier instantly pushes the data to our CRM triggers a follow up email , and alerts our team on slack all without us touching anything its saving us hours every week and reducing human errors. It also allows our team to stay focused on high impact work instead of wasting time on routine taks.


    Pradip M.

Effortless automation for non-developers

  • July 04, 2025
  • Review provided by G2

What do you like best about the product?
Free tier is limited; scaling multi-step processes becomes costly
What do you dislike about the product?
Multi-step logic, custom code, or error handling can feel cumbersome .
What problems is the product solving and how is that benefiting you?
Zapier can be frustrating for simple tasks… feels like it overcomplicates things that should be easy.


    Luca P.

industry standard for basic automation

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
Its core strength is in the simplicity and reliability of basic, linear automations, such as sending email alerts from new form responses or logging leads in a spreadsheet. The interface is user-friendly and the onboarding process is straightforward, making it accessible for non-technical users.

Features like Zapier Functions offer the option to insert custom JavaScript for edge cases, providing some flexibility beyond the standard no-code tools.

The addition of AI-powered steps and chatbot components further extends its capabilities for simple workflow automation and customer support scenarios.
What do you dislike about the product?
Despite its dominance, Zapier feels overly commercial and heavily targeted at the mass market, often at the expense of power users. The platform is highly limited for those needing advanced, multi-step, or conditional logic; complex automations quickly become cumbersome or impossible without significant workarounds. Many integrations are shallow, offering only basic triggers and actions.

Pricing escalates rapidly as automation needs grow, with the free tier restricted to very simple use cases and higher tiers becoming expensive for more serious automation requirements.
What problems is the product solving and how is that benefiting you?
Zapier has allowed us to automate repetitive, manual tasks and connect disparate cloud tools without writing code. It has been effective for straightforward, routine processes and for quickly prototyping integrations between SaaS apps. However, for more sophisticated automation needs, or when reliability and support are critical, Zapier’s limitations have required us to seek alternative solutions or invest in custom development. The tool is best suited for small teams or individuals with basic automation needs, rather than organizations requiring robust, scalable workflow automation.


    Renewables & Environment

Easy to use, easy to integrate with other Apps

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
Zapier is easy to use and quick to set up. It has many features and integrates with many apps, so I find myself using it frequently. I like the code by Zapier tool where I can put any command Also Zapier with AI is on next level Plus, their customer support is solid, and integrating it with other tools is super straightforward, whether it is webhook or any other platform,
What do you dislike about the product?
some of the great feather are very expensive, otherwise everything is perfect
What problems is the product solving and how is that benefiting you?
Zapier is time saving, just setup an integration and forget the workload.


    Charlie P.

A Dynamic Connector To Integrate Into Your Workflow

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
The incredible range of automations and workflows you can create to eliminate a lot of the manual repetitive tasks that may make your job boring.
What do you dislike about the product?
Sometimes the different Zaps can break and impact workflows, or the zap usage errors aren't as helpful as they could be.
What problems is the product solving and how is that benefiting you?
It's helping to eliminate simple repetitive tasks and also create functional workflows that benefit our team and our clients.