I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automation, project money management automation, and when I integrate different types of tools, I use Zapier. I also created some AI agents.
Zapier
ZapierReviews from AWS customer
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Great skillset to learn, Recommended.
Zapier review
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
What is our primary use case?
What is most valuable?
The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions. Its UI is plain and easy, not too difficult to navigate. The feature to generate code and run the code is also beneficial.
What needs improvement?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.
For how long have I used the solution?
I have been using Zapier for around two years.
What do I think about the scalability of the solution?
In terms of scalability, it is easy to scale the products of automation. However, if there are multiple tasks in the automation, Zapier is not ideal to work with. It is suitable for small or simpler automation but not for complex ones, where Make.com and nEn nEight n excel.
How are customer service and support?
I haven't used any customer support, but Zapier has some AI features and a very good community where we can ask questions and get replies within an hour. This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
How was the initial setup?
The initial setup and deployment is easy. There is nothing complex involved; just save it, and it is deployed. We just need to turn on the scenario.
What other advice do I have?
I believe anyone can use Zapier.
I am working with a company as automation, which is working on Zapier and has some products.
I can recommend Zapier for small automation needs as it is perfect.
I would tell people that Zapier has good features and a wide range of tools available. If someone wants to create automation regularly, it will be easy for them, especially if they are a beginner who doesn't know much about automation.
On a scale of 1-10, I rate Zapier a 7 out of 10.
Automation expertise grows and enhances global collaboration
What is our primary use case?
I discuss Violin Kedin and provide feedback on the solution called Zapier.
I started my career in 2020 as a CRM and automation specialist, working on customer support and creating different integrations using Zapier, Make.com, and project management tools such as ClickUp, Jira, and Trello. I also worked with CRM platforms including HubSpot, Pipedrive, and GoHighLevel specifically. I worked as a virtual assistant with two different companies as an integration manager or operation manager.
I was an end user who made business automations for customers and clients who hired me as a virtual assistant, rather than working directly for Zapier.
I worked with a company called Lead Certain, a marketing agency with different internal integrations using Zapier. They support customers who sometimes have different scenarios requiring integration for Slack with GoHighLevel, Stripe accounts with different CRMs, Google Sheet integrations, and chatbots using ChatGPT and other OpenAI modules. I worked for them for one and half years, and my contract was extended for six months after the original one-year contract. After completing and streamlining their business automations, I left that job and am currently searching for a full-time or part-time job as a freelancer on Upwork, providing services as an automation specialist.
In one use case, I used over 30 Zaps in their account for a hiring and marketing agency, tracking KPIs and pushing data into Google Sheets, ClickUp tasks, and GoHighLevel, which made a positive impact, particularly for the company Mogul Prize based in Dubai. I also utilized Zapier for Kingsman agency, which is also based in Dubai.
What is most valuable?
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access.
I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive.
I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop.
Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.
What needs improvement?
Zapier is user-friendly, but when we have an application version that we want to connect with Zapier, sometimes it does not support us. For example, in one use case, I tried to push data from JotForm to AgencyBloc, but Zapier could not specifically address the system because AgencyBloc used a drop-down in our field while Zapier only provided a text type field; therefore, it did not push the address into AgencyBloc.
I observed some limitations related to Salesforce as it is a large CRM with extensive automation needs, but Zapier has limited modules for it.
For how long have I used the solution?
I have more than three years of experience working with Zapier.
How are customer service and support?
I completed most of the setup myself but reached out to Zapier's support for assistance when I encountered issues. Their technical support is good; they respond promptly and are very helpful.
Which solution did I use previously and why did I switch?
Before Zapier, we used Pabbly software, which did not yield good results as it was not user-friendly, so we decided to move to Zapier to improve efficiency and overcome limitations in our automations.
How was the initial setup?
The initial setup of Zapier is easy for integrating different applications; any user can create a basic integration after signing up. The initial setup is straightforward, and I did not encounter any challenges in basic automation.
What was our ROI?
I have not seen any return on investment with Zapier.
What's my experience with pricing, setup cost, and licensing?
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier. I rate the pricing of Zapier a five.
What other advice do I have?
I would suggest improvements to AgencyBloc to address its limitations and enhance the integration with Salesforce. My experience with Zapier has had a positive impact, and it is definitely helpful. I have screen captures of different Zaps that demonstrate its effectiveness. Overall rating: 10/10.
The best tool for generating integrations for rapid prototyping
Useful but too expensive
Automation offers flexibility with potential for improvement
What is our primary use case?
I mostly use Zapier to automate creating tasks and distribute them between Highrise and Hotspot, along with similar tasks across multiple different apps.
Zapier has many features, such as formatter, and it depends on what the client needs. It is difficult to describe because every automation has a use case. Make.com is also very good. Integrations are better in Zapier because it has more features and more advanced capabilities.
What is most valuable?
Zapier has numerous features, including formatter, and the functionality depends on specific client needs. There are many good features, though it is difficult to describe because every automation has a unique use case. Make.com is also effective, but integrations are better in Zapier because it has more advanced features.
What needs improvement?
The integration with each other needs improvement, and other automations are weak. I discussed this with a professional Zapier person who works with client features and uses Make. If Make updates anything new, I will provide guidance and include it in the files.
For how long have I used the solution?
I have been using it for four to five years.
What was my experience with deployment of the solution?
It requires some understanding to implement. It is easier now. Zapier primarily handles API automation.
What do I think about the stability of the solution?
I experienced some screen usage issues that were resolved within a week. The application requires clarity regarding device compatibility.
What do I think about the scalability of the solution?
The pricing starts at $19 per month, then increases to $49 per month, with the highest tier at $69 per month.
How are customer service and support?
It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond.
Which solution did I use previously and why did I switch?
I recommend Zapier because there is demand and it is easy to use. There is an alternative platform called Wire Pocket, which is an online automation platform. Wire Pocket offers four months of free services with full access to all premium features, similar to Zapier's premium tier.
What other advice do I have?
This depends on user groups and how they utilize the platform. Zapier is an automation platform that we use according to our demands. Users should first try it out to understand how Zapier works. Start with basic automation and then expand based on your needs.
Please request Wire Pocket information via email.
I use Zapier application services, and people maintain their own separate accounts and subscriptions.
I rate Zapier 7 out of 10.
Error message clarity needs improvement but third-party integrations facilitate automation
What is our primary use case?
I have been working with Zapier for the last two years as an integrator. I built two SaaS products using Zapier. I am a Webflow developer who uses Webflow and Memberstack and other third-party tools to make SaaS products, and when it comes to automation, I use Zapier for that.
When a user subscribes to a package, Zapier integrates with Stripe and when the payment is successfully created, Zapier automatically creates a base in Trello, sends an email to the user, and creates a new user on Memberstack to ensure the user that subscribes to our package will be redirected to the gated content so they can easily integrate or make changes.
Last time I used Zapier with Notion, I faced some challenges. We have a reimbursement package for our employees with a Google Form. When a user fills out the Google Form, I wanted to automate it so that when the user submits the form, I get all the leads or fields of the Google Form and then add rows into a table of Notion. At that time, we faced challenges as Notion did not allow me to make changes in the table, specifically on the row. So I moved from Notion to Google Sheets to make those automations in the way we wanted for our employees.
I mostly work with a global team, so I believe it is pretty handy for all users using Zapier remotely.
What is most valuable?
All the features of Zapier are valuable for me to use or integrate with my SaaS product. I believe all the features are practical, and all third-party tools are easily integrated with Zapier.
I actually used most of the automation features. When a user submits a form, I get the details or leads of that form and put them on other third-party tools, such as Notion, Google Sheets, Airtable, or send a lead to Slack. These are common features that help me make perfect automation for my clients and employers.
I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes. I use Zapier with Memberstack, Stripe, Trello, and Slack. I use around 10 to 15 third-party tools with Zapier, and it is pretty handy for startups or for me as a developer.
What needs improvement?
I would to improve the integration between Zapier and Notion since Notion did not allow it previously.
One issue I experienced was that when Zapier did not automate or threw an error, the error was not user-friendly. I searched extensively in browsers and the Zapier community to find solutions. The error page or the Zapier error message should be user-friendly, and the error message should relate to the user so they can easily understand the error and solve that specific problem.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
For how long have I used the solution?
I have been working with Zapier for the last two years.
How are customer service and support?
In my experience, the customer service and technical support of Zapier is very slow. I would rate the technical support of Zapier as five out of ten, which is average.
Which other solutions did I evaluate?
On a scale from one to ten, where one is worst and ten is best, I would rate Zapier around five. For complex filtration or automation, Zapier deserves around five. We have another option, Make.com, which provides many features similar to Zapier. Some of my clients prefer to switch to Make that is more user-friendly compared to Zapier and also has additional features.
What other advice do I have?
I am not sure about the current version of Zapier, but I last used it around six to eight months ago.
For small tasks, Airtable is practical for that purpose. If I used small automation such as when a user submits the form and needs to notify on Slack or via email, Airtable is practical for that specific task. When I make complex automation to add custom code or custom logic, Zapier excels in that specific scenario.
I used filters in Zapier when I made a SaaS product and filtered out specific users in the whole user component from Memberstack, adding additional information and URLs such as additional airbases and Figma URLs. I used filter methods or operations in that specific scenario.
When I started working with Zapier, it did not have the option to add custom code or custom logic, but with time, it introduced a new feature to add custom logic or custom code to get specific input or values from the previous Zap step. I used the specific custom code and logic to add my desired logic. These features help me and other developers create complex automation for our clients and staff.
I think the pricing of Zapier is fair. Zapier provides free Zaps options each month. Whenever I experiment with a specific feature to integrate Zapier with a specific tool or requirement, I usually use the Zapier free version to test those specific needs. I would rate the pricing around three to four out of five.
As a developer who integrates other tools with Webflow and other web development projects, I did not face any problems integrating Zapier. Zapier is a user-friendly platform in terms of integration. It just requires you to add your script.
Overall review rating: 5/10
A staple for any business owner!!!!!!!!!!!
Zapier to automate all my tasks and save little frames of time (that value hours)
Repetitive useless tasks (with zapier can just automate)
Forget some little task, with Zapier i just automate and never forget little tasks