Zapier
ZapierReviews from AWS customer
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It made life easy because of the automation and applications integrated inside zapier
What do you like best about the product?
No code automation.
Applications inside zapier
Easy CRM integrations
Applications inside zapier
Easy CRM integrations
What do you dislike about the product?
It keeps changing the UI without prior notice, which disrupts the subconscious flow.
What problems is the product solving and how is that benefiting you?
It helps me integration the CRM according to client requirement, along with that automation for different firms, like creating their form through interface then creating the zap paths for output reasons.
Seamless CRM and marketing automation Tool
What do you like best about the product?
Zapier saves me hours of manual work every week. I use it mainly for CRM integrations—like syncing leads between platforms, auto-updating contact records, and triggering follow-ups—and it runs reliably in the background. It's also great for setting up marketing automations, like sending email sequences or updating ad audiences, with almost no ongoing maintenance once the zaps are set. The flexibility and time savings are huge advantages.
What do you dislike about the product?
Some advanced use cases still require workarounds or custom webhooks, which can get a bit technical. Also, debugging isn't always straightforward if a zap fails due to an app error. It would be great to have more transparent error messages or suggested fixes.
It does show an error code, but while using Apps, it should provide more details about the mistake. I always have to reach out to their support to fix those errors, which takes my time.
It does show an error code, but while using Apps, it should provide more details about the mistake. I always have to reach out to their support to fix those errors, which takes my time.
What problems is the product solving and how is that benefiting you?
It removes manual data entry and keeps my tools in sync, helping me work faster and avoid mistakes.
Great product to link all your different softwares
What do you like best about the product?
It covers gaps between software and helps to connect different actions together.
What do you dislike about the product?
It can really get quite complex! Some of the newer features are really advanced and take a lot of learning.
What problems is the product solving and how is that benefiting you?
Linking HubSpot forms with data and other programs including Trello.
Zapier is the OG of connecting Apps
What do you like best about the product?
Ease of use and easy to understand interface
What do you dislike about the product?
Costs add up quickly as you grow and scale it becomes a price justification
What problems is the product solving and how is that benefiting you?
Connecting applications and creating workflow paths
Zapier, The Leading Automation Tool
What do you like best about the product?
The most helpful and upsides of Zapier is how it eliminates manual work by automating repetitive tasks between different apps with good numbers of features. It’s so easy to set up, even without coding skills, and saves me hours by keeping my tools in sync (frequency of use). The ease of implementation and integration process with other tools is just too fast and superb and stress-free. The customer support is not bad as well.
What do you dislike about the product?
The least helpful and the downsides about Zapier is that complex workflows can get expensive as you scale in your business (especially small businesses. Even sometimes, integrations break without clear explanations, which can be frustrating to troubleshoot the system. Also, here's a whole lot with multi-step Zaps to master.
What problems is the product solving and how is that benefiting you?
Zapier made it easy to integrate systems into my client's website with minimal work and advanced techniques. It also saves me from manual data entry by automating workflows between different apps/tools, like syncing leads from forms to HubSpot. Thereby making tasks run smoothly in the background, so I don’t have to be switching between platforms anytime I want to. Zapier saves me time and smoothly boost my productivity.
Easy to use
What do you like best about the product?
Easy to check the history of all the zaps, now the new Ai features are helping to debug errors
What do you dislike about the product?
UI feels little outdated and i don’t like the fact it doesn’t support if else if conditions
What problems is the product solving and how is that benefiting you?
I was connecting my apps that i built on glide with other apps like Google calendar
Unreliable and Embarrassing — Zapier's Chatbot Platform Cost Me a Major Deal!
What do you like best about the product?
Nothing it's over-priced and their chatbot platform doesn't even work.
What do you dislike about the product?
I’ve been a paying subscriber of Zapier’s chatbot platform for months, shelling out significant money with the expectation of a reliable service. The first time I needed it to perform—during a demo with a major prospect—the entire platform failed miserably. I experienced constant errors claiming that the connection with OpenAI wasn’t working. This wasn’t just a one-off glitch; it happened multiple times last week as well. I opened a support ticket, and after several exchanges, I was told that the API issue had been fixed and that they couldn’t reproduce the problem.
Fast forward to today: after testing the chatbot extensively over the weekend to ensure everything was working, I launched into a high-stakes demo with a whale prospect. Within the first few minutes, the same embarrassing errors reappeared. This wasn’t just a minor inconvenience—it was a disaster. My prospect completely lost faith in the demo and, by extension, my company’s capabilities. The outcome? Tens of thousands of dollars in potential revenue down the drain, all because of Zapier’s unreliable and overpriced platform.
For the price they charge, I expect flawless performance—not this kind of amateur-hour fiasco. I want my money back. I want this issue actually fixed. And I want a full year of service for free to make up for the lost deal, or I will never use this platform again. Right now, my trust in Zapier is non-existent. I wouldn’t recommend this service to anyone who relies on a chatbot for serious business.
Do better, Zapier.
Fast forward to today: after testing the chatbot extensively over the weekend to ensure everything was working, I launched into a high-stakes demo with a whale prospect. Within the first few minutes, the same embarrassing errors reappeared. This wasn’t just a minor inconvenience—it was a disaster. My prospect completely lost faith in the demo and, by extension, my company’s capabilities. The outcome? Tens of thousands of dollars in potential revenue down the drain, all because of Zapier’s unreliable and overpriced platform.
For the price they charge, I expect flawless performance—not this kind of amateur-hour fiasco. I want my money back. I want this issue actually fixed. And I want a full year of service for free to make up for the lost deal, or I will never use this platform again. Right now, my trust in Zapier is non-existent. I wouldn’t recommend this service to anyone who relies on a chatbot for serious business.
Do better, Zapier.
What problems is the product solving and how is that benefiting you?
I wanted to use it to demo chat bots, but it can't even do that.
Game changer for marketing automation
What do you like best about the product?
What I appreciate most about Zapier is its ease of use and intuitive interface. The most remarkable aspect is that you can build even very complex automation scenarios without any coding or development skills. This makes it a true game-changer for anyone looking to automate their workflows, regardless of their technical background.
What do you dislike about the product?
At this point in my experience with Zapier, I haven't found any significant critical issues or drawbacks worth mentioning.
What problems is the product solving and how is that benefiting you?
Zapier enables me to create marketing automation scenarios that help me streamline my daily operations, allowing me to develop effective solutions both for myself and my clients. This automation capability significantly improves workflow efficiency and helps deliver better results in marketing activities.
Great in theory but haven't gotten Zaps to work for many of my use cases
What do you like best about the product?
Zapier seems like such a great tool and I have successfully used it to automate things like tweeting new articles published on an RSS feed (or adding to a Buffer queue so it drips them out). I'll probably do so again.
What do you dislike about the product?
During a recent attempt to integrate a donation platform with a CRM (Givecloud to Virtuous) we ran into repeated issues. Granted some of them were due to the test data that was coming through from Givecloud. Zapier support felt non existent though. Eventually we got the zap working but couldn't end up using it because of a field mismatch that was unable to be resolved due to what Virtuous allowed us to sync fields to.
What problems is the product solving and how is that benefiting you?
Publishing articles from an RSS feed on social media. Saves time and eliminates manual busywork.
Great & Easy To Use
What do you like best about the product?
Zapier has been able to help automate every day tasks. It is so easy to use and the AI feature has definitely helped with being able to create dependencies that work. It is so universally used that implementing it on a multitude of platforms is seamless. I have never had to use their customer support before, but I am sure it is great! I use Zapier pretty regularly and it has helped me earn client trust.
What do you dislike about the product?
So far there is nothing I dislike about Zapier.
What problems is the product solving and how is that benefiting you?
Zapier helps us automate simple & tedious tasks so that we can spend more time being strategic and creative.
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