Zapier
ZapierReviews from AWS customer
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Top Tier Efficiency
What do you like best about the product?
The automation and time it gives me back is amazing
What do you dislike about the product?
Sometimes you need to get a pro involved for complicated zaps
What problems is the product solving and how is that benefiting you?
Making a manual process automatic
Excellent no code automations
What do you like best about the product?
So many integrations, I have built some pretty insane automations connecting 4+ platforms
What do you dislike about the product?
It was a little bit of a learning curve, but it wasn't too bad
What problems is the product solving and how is that benefiting you?
Connecting all of my different software together and transferring data between services easily, as well as notifying my team about specific sales events
A necessary software
What do you like best about the product?
It can support with integration gaps between other softwares
What do you dislike about the product?
Customer support is hard to access, lots of changes within the software that aren't communicated to users, not the most intuitive
What problems is the product solving and how is that benefiting you?
We are unable to directly integrate Formstack submissions to our CRM, so Zapier supports the transfer of information
It's helped our team stay on top of tasks, reduce manual work, which used to eat up so much time.
What do you like best about the product?
With automations syncing data across platforms, we’ve streamlined project management and can now focus on scaling instead of dealing with repetitive tasks.
What do you dislike about the product?
Bugs issues and takes a long time to resolve.
What problems is the product solving and how is that benefiting you?
Zapier has transformed our workflow by seamlessly connecting all our favorite tools, especially with ClickUp!
Easy way to get your apps talking
What do you like best about the product?
One of the most significant advantages of using Zapier is its extensive compatibility with a wide range of applications. This interoperability enables seamless integration between different platforms, streamlining workflows and automating tasks that would otherwise be time-consuming or prone to errors. Whether you’re utilizing popular productivity tools, CRM software, marketing automation platforms, or specialized industry applications, Zapier’s versatility makes it an invaluable asset in constructing efficient and streamlined processes.
What do you dislike about the product?
Starting to use Zapier has a slight learning curve, but it’s less technical to set up compared to other similar programs. However, the pricing can be confusing, especially when you’re charged per Zap or Task. Therefore, it’s crucial to educate yourself about the program.
What problems is the product solving and how is that benefiting you?
Automation allows for automatic sending of emails from Facebook lead ads and messages from Airtable to my team on Microsoft Teams.
Makes integrations easy
What do you like best about the product?
Helps us automate a lot of our work for clients
What do you dislike about the product?
Rare downtime issues cause a lot of stress
What problems is the product solving and how is that benefiting you?
Mostly to help automate email notifications from Instant Forms and integrating forms into Hubspot
Great for connecting and automating workflows
What do you like best about the product?
Its easily connected apps to automates tasks. It saves me time and is super easy to use!
What do you dislike about the product?
Not most affordable solution, especially for smaller teams. Also, certain features can be tricky to set up at first.
What problems is the product solving and how is that benefiting you?
Zapier automates data entry and connects different apps, saving me time and reducing errors. It helps me focus on strategic tasks and improves productivity with workflows.
Zapier has so many options to automate tasks! We use it in so many ways.
What do you like best about the product?
It has options for us to connect different platforms we use together so that we can automate our tasks easily. We use it to collect information from customers, keep track of things in spreadsheets, automatically tag customers in our email database, and send automated email notifications internally. Great support also, if we ever have an issue, they usually help us resolve it promptly.
What do you dislike about the product?
Sometimes it has issues with pulling certain fields when we take information from orders in our shop. I'm not sure, but I believe it has to do with international customer zip codes. We use Keap a lot to connect to our shop, and sometimes we have issues with getting it to tag customers, but with troubleshooting it usually gets resolved.
What problems is the product solving and how is that benefiting you?
We use Zapier to automatically collect information about our customers by connecting our website shop to our email marketing software and spreadsheets. We also use it to send automated emails internally once a certain goal is met. It makes everything so much easier because we don't have to enter this data by hand!
Automating Things We Otherwise Couldn't
What do you like best about the product?
I love how flexible Zapier is. Anytime my team asks me if we can automate a process, I look to Zapier to make it happen. There are only very few instances where it doesn't work, and typically that is due to the other system''s limitation, not Zapier. It is simple to set things up, the support team is helpful when we run into issues, and it automates hundreds of tasks for us throughout the week.
What do you dislike about the product?
I wish that the error detail was a little easier to understand. Sometimes it is very vague.
What problems is the product solving and how is that benefiting you?
We need to onboard many users from different customer buckets, and sometimes we need to alert parters who are not in our CRM when this happens. Zapier allows us to easily integrate with Intercom to complete this. We also use it to alert our team when customers have or have not taken an action, and to make sending forms to customers a 1-click task right from Intercom vs a multi-step process in another app.
A Must-Have Tool for Automation Enthusiasts
What do you like best about the product?
Ease of Use: Zapier’s interface is incredibly intuitive and user-friendly. From the moment I started using it, I found the setup process straightforward. The drag-and-drop functionality for building automated workflows (Zaps) means that even those without technical knowledge can create powerful automations. For instance, I was able to link my email to my project management tool effortlessly, saving me hours of manual updates.
Features & Functionality: The range of integrations that Zapier offers is extensive. With over 3,000 apps supported, I've been able to connect virtually all the tools I use daily. This versatility has allowed me to automate repetitive tasks, such as updating my CRM with new leads from email, significantly improving my efficiency. The multi-step Zaps are a game-changer, enabling complex workflows that would otherwise require significant time and effort.
Customer Support: Anytime I’ve encountered an issue, Zapier’s customer support team has been exceptional. They respond quickly, usually within a few hours, and provide clear, step-by-step solutions. I had an issue with a Zap not firing correctly, and their support team not only resolved the problem but also explained the cause in a way that was easy to understand.
Features & Functionality: The range of integrations that Zapier offers is extensive. With over 3,000 apps supported, I've been able to connect virtually all the tools I use daily. This versatility has allowed me to automate repetitive tasks, such as updating my CRM with new leads from email, significantly improving my efficiency. The multi-step Zaps are a game-changer, enabling complex workflows that would otherwise require significant time and effort.
Customer Support: Anytime I’ve encountered an issue, Zapier’s customer support team has been exceptional. They respond quickly, usually within a few hours, and provide clear, step-by-step solutions. I had an issue with a Zap not firing correctly, and their support team not only resolved the problem but also explained the cause in a way that was easy to understand.
What do you dislike about the product?
Pricing: While Zapier offers a free plan, the more useful features and integrations often come at a higher cost. For smaller businesses or individual users, this can be a bit steep.
Complexity in Advanced Workflows: Building complex, multi-step Zaps can sometimes be tricky. There’s a learning curve involved in getting everything to work smoothly, especially when dealing with conditions or branching logic.
Complexity in Advanced Workflows: Building complex, multi-step Zaps can sometimes be tricky. There’s a learning curve involved in getting everything to work smoothly, especially when dealing with conditions or branching logic.
What problems is the product solving and how is that benefiting you?
Time Management: Zapier automates repetitive tasks, freeing up valuable time. Instead of manually updating records or sending follow-up emails, I can focus on more strategic tasks and client interactions.
Task Coordination: With various clients using different tools, Zapier helps integrate these platforms seamlessly. Whether it’s syncing Google Sheets with Trello or linking CRM data with project management software, it ensures all systems are updated simultaneously, reducing the risk of errors.
Client Satisfaction: Quick and efficient task execution translates to happier clients. Automated workflows mean faster responses and more accurate data handling, boosting overall client satisfaction.
Task Coordination: With various clients using different tools, Zapier helps integrate these platforms seamlessly. Whether it’s syncing Google Sheets with Trello or linking CRM data with project management software, it ensures all systems are updated simultaneously, reducing the risk of errors.
Client Satisfaction: Quick and efficient task execution translates to happier clients. Automated workflows mean faster responses and more accurate data handling, boosting overall client satisfaction.
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