Zapier
ZapierReviews from AWS customer
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Useful Automation Tool
What do you like best about the product?
Zapier is extremely useful when it comes to automating processes. We use it to integrate multiple tools, and it reduces the need for manual work.
What do you dislike about the product?
Zapier can be a little difficult to operate for new users. Sometimes there are cases where the zaps might show up errors which might be difficult to diagnose.
What problems is the product solving and how is that benefiting you?
Zapier is helping us integrate our CRM with a bunch of tools, which helps us automate the data updation as well as validation. It has reduced the need for manual intervention by a huge margin
Best automation tool available online
What do you like best about the product?
Great UI and better workflow. Simple and efficient flows
What do you dislike about the product?
Premium costing makes it not affordable for Small and medium business
What problems is the product solving and how is that benefiting you?
Customer facing workflow automations
Zapier does my work for me
What do you like best about the product?
I use zapier to connect my whole tech stack and automate tedious tasks. I totally love it.
What do you dislike about the product?
I wish there were multiple ways to trigger the same zap without making a web of webhooks.
What problems is the product solving and how is that benefiting you?
lots of annoying repetitive busywork tasks have been automated with zapier and my company is more efficient for it! I go around talking to my coworkers and identify work I can automate.
Great tool for no-code automations & integrating multiple products!
What do you like best about the product?
Very easy to use tool & seemlesly integrates multiple products!
What do you dislike about the product?
The customer support could be better, otherwise the tool is great!
What problems is the product solving and how is that benefiting you?
We can easily integrate multiple tools like google sheets, our CRM & other tools to seamlessly automate so many things! The no-code automations make it very easy to use.
Best platform for automating our social media posting and commenting.
What do you like best about the product?
Zapier is very fast and accurate in automating our social media posting with AI chatbots. It has vast collections of actions to perform like scheduling, formatting, and generate our posts. Its steps and actions are highly customisable with testing features. We can easily perform multiple automated actions like posting, emailing, and commenting on posts at the same time. Their customer support is alse blazing fast.
What do you dislike about the product?
They cost a little bit high price for limited features.
What problems is the product solving and how is that benefiting you?
Zapier has drastically incresed our productivity by providing automation in posting, emailing, and commenting on all of our social media accounts. It has provided large number of actions to perform at the same time from generating text to saving it on databases. Now we don't need any dedicated team to manage and post our updates on internet, Zapier does all of our actions with great accuracy and speed.
Absolutely zero support available and you just go around in a loop on their automated chat bot
What do you like best about the product?
Almost nothing. I use Zapier for a few of my clients, but I'll be swapping to Integrately. Zapier is great when it works.
What do you dislike about the product?
Lack of support and when you do get support, they don't actually solve your problem. I really dislike that they give you a free account option (which is great for me setting up initial zaps for my clients so they can see how it works, so I can then justify the upgrade of the account to them) but during the "trial" which they tell you is "free forever" they turn off your zaps and don't tell you and then when you try to turn them back on again, you get an alert saying "the app you're using is now only available with the upgraded account plan" - what a scam. The zap hasn't even worked long enough for me to be able to show my client, so I can justify the increase in the premium plan, and on top of that, I've wasted my time setting it up because now I can't even show my clients how it works AND because they turned the zap off, there's now a hole in the importation of customers through their CRM.
I also implemented Zapier at the Real Estate company I work at part-time, but I'll be swapping them to integrately too because the zaps just aren't reliable and support doesn't exist.
I also implemented Zapier at the Real Estate company I work at part-time, but I'll be swapping them to integrately too because the zaps just aren't reliable and support doesn't exist.
What problems is the product solving and how is that benefiting you?
None. The zaps aren't reliable and I have to keep logging into my clients accounts to check that everything is running smoothly. 3 out of my 6 clients that use Zapier have had issues.
Use case depends on your creativity
What do you like best about the product?
Makes automation possible which can really be helpful where needed. I use it every other week to optimize my workflow.
What do you dislike about the product?
Sometimes Zaps stop working as account linking does not work. No active customer support for base users and makes it difficult sometimes not always, to implement and integrate.
What problems is the product solving and how is that benefiting you?
To automate and connect CRM, Mailing, Forms, website etc.
A simple way to automate!
What do you like best about the product?
Super easy to use and works with many different platforms, making it a go-to solution for automating your business.
What do you dislike about the product?
There is not much to dislike about Zapier, however it is important to note that the free version is limited and you will need to upgrade to the paid version if you want to increase the volume of zaps you can send.
What problems is the product solving and how is that benefiting you?
Zapier is making it easier for our company to send out email and marketing campaigns to leads. This solves the issue of having to contact thousands of customers manually. It also integrates with our CRM and calendar system, which makes it convenient to follow up with new leads.
The #1 platform in the market for performing integrations between online applications
What do you like best about the product?
Zapier is a very useful, easy, and intuitive tool to implement and use on a daily basis to make connections between applications without the need for programming.
What do you dislike about the product?
I don't like the scalability of the product so much because as the number of zaps performed begins to grow, the costs increase.
What problems is the product solving and how is that benefiting you?
Zapier has helped us keep all online applications connected, without the need to develop costly applications or the need to know code programming. It helps our sales, service, and marketing teams to keep the applications used connected and unified.
I find new uses for zaps every week. It is so easy to use and implement.
What do you like best about the product?
I love that it has a lot of templates ready to use and you can search for your software and get a list of suggestions on things you can automate.
What do you dislike about the product?
I dont care for the pricing scheme, It seems to take a big jump from one to the next and I have accidently slid into that higher payment one a few times just testing some zaps.
What problems is the product solving and how is that benefiting you?
It automatically routes and scores inbound leads sorting out spam based on filters and makes it very easy to track, analyze data. We also use it for bulk updates of other apps such as our CRM and Helpdesk
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