Great product but very expensive
What do you like best about the product?
It seems to work very well and it is easy to set-up with other applications.
What do you dislike about the product?
The price! It is very expensive, especially when you are first learning how to set up an app, and that adds up quickly as each app API behaves very differently.
What problems is the product solving and how is that benefiting you?
We were doing a lot of list updates manually, and Zapier let us connect into apps and update data as needed.
The perfect automation platform
What do you like best about the product?
Zapier makes it so easy to connect different apps or services that would otherwise not be connected - unleasing almost an endless sea of automation possibilities.
What do you dislike about the product?
Some parts of the interface feel outdated and a bit clanky, whereas competing solutions are much slicker.
What problems is the product solving and how is that benefiting you?
Zapier helps us connect between services that otherwise would not connect, and helps us automate processes such as handling leads, enriching CRM contacts, sending personalized alerts to specific slack channels and more.
Automate your Business with Zapier
What do you like best about the product?
Zapier helps me to collect, manage, nurture and convert potential leads in order to maximize the value of leads for businesses. It allows for one-click integration to combine leads facross multiple platforms
What do you dislike about the product?
Although I use this tool way too often for lead management solutions, I find everything simple and easy to integrate however I still don't understand the efficiency of the support Zapier provides.
What problems is the product solving and how is that benefiting you?
Zapier helps me and my clients better understand the users data and helps to group leas based on the customer intent to convert and drive better engagement and conversions. Further support our marketing campaigns to expand the reach Using Customised and Lookalike audiences and since they are Partnered with Meta the trust factor is also being accomplished
Great time-saving automator
What do you like best about the product?
Zapier is a powerful task-automation software. large choice of hooks and triggers, routes and many softwares to connect with. We save lots of time using it, especially with connections with forms, monthly/daily triggers...
What do you dislike about the product?
The "zap" creation window could be better and clearer, maybe with more suggestions in triggers depending from what software we use. But overall, it is great.
What problems is the product solving and how is that benefiting you?
Creating alerts based on other actions happening which frees your to-do list, automation of data entry, automatic treatments on data entered by colleagues, automatic generation and classification of contracts and documents linked with our forms system...
Makes life easier
What do you like best about the product?
Its ease in integration between various apps.
What do you dislike about the product?
Kinda confusing sometimes when using the app.
What problems is the product solving and how is that benefiting you?
Connecting apps and automation.
Integrates multiple applications and provides good scalability
What is our primary use case?
We use Zapier for integrating multiple applications.
What is most valuable?
Zapier’s most valuable feature is its ability to interconnect applications or devices.
What needs improvement?
At the moment, they allow a limited number of apps. I look forward to getting more apps for each package.
For how long have I used the solution?
We have been using Zapier for three and a half years. At present, we are using the latest version.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability a nine out of ten. We have four to five administrators and 50 users for Zapier.
How was the initial setup?
The deployment time depends on the tools used for the workflow process. It takes approximately a day to complete.
What was our ROI?
Zapier is worth the investment.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced. We purchase its yearly license.
What other advice do I have?
I rate Zapier a nine out of ten. I advise others to use the product for a seamless experience. They can connect many applications without coding.
Always can find a way to connect apps and make them work automatically
What do you like best about the product?
The many apps they support to create a connection and automation to work successfully
What do you dislike about the product?
The only downside, is sometimes the triggers don't start in time or its delayed
What problems is the product solving and how is that benefiting you?
Connecting apps to cross each other and have data where it's needed
Operations Manager
What do you like best about the product?
I love that there are so many apps available for integration.
What do you dislike about the product?
I haven't run into anything that I don't like.
What problems is the product solving and how is that benefiting you?
With the Slack/GMail integration, it eliminates the need to update our company on important emails manually.
Automate everything, less data loss, more omnichannel approaches.
What do you like best about the product?
You can automate most things. I find it especially helpful for data movements between software. IT reduces our need to download and upload lists which protects the integrity of the data.
What do you dislike about the product?
I haven't found any. I guess the only thing I would want is more connections, but honestly there are so many it's rare that I find something that doesn't connect.
What problems is the product solving and how is that benefiting you?
Moving data between platforms, automated message sending with SMS or email when something happens on another software. Omnichannel outreach is possible because of Zapier.
Great for integrating multiple softwares
What do you like best about the product?
Software is pretty easy to use, even if you're a beginner you can go through their tutorials to learn how to integrate it.
What do you dislike about the product?
At the moment, i don't think there is anything which is offputing about it, I guess mostly it would be the pricing model
What problems is the product solving and how is that benefiting you?
Some apps or softwares don't have the functionality we require, zapier is helping us a lot in those terms.. moreover, automation has become way easier