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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,915 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Andrew L.

400% Price Increase

  • June 19, 2023
  • Review provided by G2

What do you like best about the product?
Zapier is a useful tool that can automate many mundane and even complicated tasks. I've built a business that heavily relies upon Zapier for automation, and we've actually come to depend on it. Support has always been helpful.
What do you dislike about the product?
I've been a user for nearly 10 years. Twice in those 10 years we've been in a situation in which our usage has exceeded our monthly allowance.

Both situations were anomilies.

The first time, we were given a pass.

The second time, I was told that my only option was to increase my price by nearly 400%.

I feel duped. I feel like I relied on this business to help grow my business, and now that that's happened I'm being punished for it.

I've been a super fan of Zapier, but I cannot recommend that you put all your eggs in this basket.
What problems is the product solving and how is that benefiting you?
We have many small tasks that need to be completed throughout our work. Zapier has allowed us to automate them. I have programmed these automations, but Zapier has made it easy to do that.


    Information Technology and Services

Coolest Automation Platform

  • June 18, 2023
  • Review provided by G2

What do you like best about the product?
It has a catalogue of software. We can make softwares to connect with in the Zapier catalogue. For example, If a user receives email and wants to send an alert through Slack, it can be done through Zapier. Zapier gets hundreds of integrations all at once.
What do you dislike about the product?
There are not many dislikes about Zapier, just its pricing structure. Advanced users who need extensive usage of Zaps can get affected by its pricing structure. Other than this, Zapier is a super-built platform. It's headed in the perfect direction.
What problems is the product solving and how is that benefiting you?
Zapier is helping me to generate google calendar events in Slack and save new Gmail attachments to google drive. With this, I can keep my time by avoiding the manual work of saving attachments and events from Gmail in my Daily work life.


    David K.

Automation For Anything Without High API Costs

  • June 17, 2023
  • Review provided by G2

What do you like best about the product?
Zapier makes it incredibly easy to create automation between apps and software that may not have native connections or API. In addition, if there is no Zap connection that already exists, you can build it out with data formatting and more.
What do you dislike about the product?
One major thing that I dislike about Zapier is that they release new products and features as Beta - and then expand upon those Beta products but are always warning that things may not work - and they never declare or confirm that it's ok to start using these features with the backup from their company's support team... so it's confusing whether we actually utilize items at a production level or not.
What problems is the product solving and how is that benefiting you?
Zapier solves a ton of problems for our agency - we are able to create automation solutions for our clients that would have required thousands of dollars in developer spend on API's that are now seamlessly available in Zapier.


    Marketing and Advertising

Zapier for Automating your tasks

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
Working in a digital marketing agency I have used Zapier to connect my WordPress website to my Slack which helped me get notifications every time someone made a purchase or register for my website and it decreased my workload.
What do you dislike about the product?
Nothing my experience with Zapier was great didn't find anything I didn't like
What problems is the product solving and how is that benefiting you?
1-Automating tasks
2- Supports scaling up the Facebook ads by automating many tasks
3-Can also automate are email software tools


    Diatile L.

Great automation tool

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
That it integrates with a lot of applications and platforms. It is easy to set up and start creating Zaps for your automation. Their help center easy to navigate and find related documentation/videos to what you looking for. Their online support is also one of the best I have dealt with.
What do you dislike about the product?
So far nothing yet. I don't dislike anything yet, I am happy with the platform so far.
What problems is the product solving and how is that benefiting you?
It has helped with integrating the different platforms we use. This has allowed pushing/transfer of data automatically between these platforms which cannot directly integrate.


    Photography

Zapier Helps Save the Day

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Zapier is great for connecting together all the different softwares that I use, saving me time and money making sure that they all can share information and make it easy so I don't have to manually do everything.
What do you dislike about the product?
Zapier is pretty expensive for each zap that you send because it can really add up when you are doing things like sending emails or text messages to clients. Over the course of a year, it really adds up.
What problems is the product solving and how is that benefiting you?
I have different programs that share client information that all need to talk together to effectively run my marketing campaigns and Zapier helps me do all that easily.


    Brandonn G.

Automate everything with Zapier

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Zapier is a very easy-to-use platform, even if I don't have a lot of knowledge about coding experience I can create Zaps with just a few clicks. It comes with a staggering number of integration with 4000 apps so I can automate tasks across all of my workflows. It can create just about any task, from sending emails to creating new files automatically with different pricing plans. It is very suitable and affordable, especially for small businesses and individuals like me and my team who may not have the resources to deal with the heavy workflow, this is when Zapier comes in handy.
What do you dislike about the product?
Zapier is a very powerful tool, but it can be timed in terms of customizability. I don't seem to be able to create custom fields or workflows. If something goes wrong it is very difficult to troubleshoot but the support is always there to help. Also while it can be cheap and affordable for smaller businesses and individuals it can get expensive for bigger ones.
What problems is the product solving and how is that benefiting you?
Before using Zapier my workflow was very heavy with tons of repetitive tasks. Since I started using it it automates my tasks all across the entire workflow so I can focus on more important things, it can be integrated in almost all areas with a huge integration number of apps. What more can you asks besides, saving time, increasing productivity


    Suzanne F.

Streamlining business processes made easy

  • June 09, 2023
  • Review provided by G2

What do you like best about the product?
I like how Zapier makes my workflows easier and more efficient. Its intuitive interface allows me to easily create, sign and manage all types of legal documents with minimal effort. In addition, the software's digital signing functionality helps save time by allowing users to complete their contracts instantly without having to print or mail anything. With the ability to streamline tedious processes like this so quickly and reliably, it's no wonder people rely on Zapier - the platform is an indispensable tool that ensures our projects come to a successful conclusion.
What do you dislike about the product?
I dislike that Zapier does not have an app for mobile devices. This severely limits the productivity and adaptability of users whose primary device is their smartphone, especially compared to other devices, as modern phone specifications are so similar to those of desktop computers. It would be great if they developed a mobile app version for people on the go who want to take advantage of all the features this software has to offer.
What problems is the product solving and how is that benefiting you?
Zapier solves the problem of manual data management and communication by automating processes. This makes our operations more efficient as we no longer have to waste valuable time manually re-keying or copying text from platform to platform on a daily basis.


    Ben W.

great connecter of all aps

  • June 08, 2023
  • Review provided by G2

What do you like best about the product?
easily integrated with most software and services in my business for ease of automation
What do you dislike about the product?
some set ups can be tricky and I need to outsource a developer initally
What problems is the product solving and how is that benefiting you?
saving time by automating a lot of workflow in the business


    Aspen F.

Great tool for beginners

  • June 08, 2023
  • Review provided by G2

What do you like best about the product?
Intuitive. A ton of integration options. Robust free plan.
What do you dislike about the product?
Haven't run into any issues not able to be resolved.
What problems is the product solving and how is that benefiting you?
Zapier has helped me connect all of our different platforms together for seamless and efficient processes and workflows.