Zapier
ZapierReviews from AWS customer
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Complicated but Useful
What do you like best about the product?
Holy Connections, Batman! Zapier connects everything we use, making all of our software even more powerful. We've found that Zapier is more straightforward and malleable than adding Salesforce Apps directly from the app store. It also costs less than adding apps one by one through Slack. The number of connections are endless.
What do you dislike about the product?
It can get complicated! I still struggle with some Zaps not working how I need them to work. For example, we have trouble with our IPN for PayPal, and I still can't get the Zap exactly right. Each Zap is a time investment up front. It also takes some maintenance; our Zaps will occasionally shut off or no loner meet our needs. It requires a good amount of brainpower to make them work correctly, but it's always been worth it in the long run.
What problems is the product solving and how is that benefiting you?
We use Zapier to solve two main categories of problems: (1) automatic reminders/check-ins, and (2) automatic data entry. For reminders and check-ins, we use Zapier to automate our team accountability. When a Zapier "robot" asks for a quick status update on Slack, it saves managers a task and feels more neutral to the team. We use Zapier to call people together for Scrums without nagging. Also, Zapier saves us a lot of time in data entry! Syncing Salesforce, MailChimp, Eventbrite, and PayPal helps us transfer information back and forth without having to manually enter transactions.
A lot of integrations, but high prices
What do you like best about the product?
Is the most complete integrations tool on the internet by far
What do you dislike about the product?
Prices are very high, so I reconsidered use it
What problems is the product solving and how is that benefiting you?
Connect tools (Facebook Leads, Google Ads, Google Sheets, Mailchimp...) to save a lot of hours per week
Recommendations to others considering the product:
Check what are the tools you need in cheapest platforms like Integrately
Amazing Tool
What do you like best about the product?
You can connect anything, it makes life so much easier
What do you dislike about the product?
Some of the apps need to be premium, and once you setup your Zap then you realize that you need premium version then its like waste of your setup time e.g. Calendly
What problems is the product solving and how is that benefiting you?
we connect a lot of applications from Zapier so our data can flow and the different teams can use get the required information in their respective tools
Handy and centralized way to connect form submissions
What do you like best about the product?
I used Zapier for a particular purpose which is to connect our social media ads form submissions and record creation in Salesforce. It was indeed a handy and centralized way to sync form submissions directly to Salesforce, almost instantaneously! Easy to set up!
What do you dislike about the product?
This is me being selfish, but I prefer the product to be free. There was a free version, but all the functions that I would need Zapier for were in the paid version. Ultimately, we ended up purchasing the paid version and reaped the benefits.
What problems is the product solving and how is that benefiting you?
We wanted to create Lead records as soon as social media ads form submissions come in. We were running ads on 3 different social media platforms and they all individually had different set ups including installing a managed package. Zapier made it possible so that we only have one central place to set all 3 up. Within a day, we were able to connect our accounts and set up zaps. After a couple of days, we were already testing! I found that they guide you through each set up very well with their UI.
Recommendations to others considering the product:
Now, whenever I'm asked to connect systems, I always try and look up to see if Zapier can do it. While there may be advantages to using native API connections, if Zapier can do it, I think using Zapier for different connections can help with tech maintenance as a whole.
Great way to power your productivity
What do you like best about the product?
I like how easy it is to use and create powerful integrations without needing developer knowledge.
What do you dislike about the product?
Not much. Just keep adding more and more options
What problems is the product solving and how is that benefiting you?
It helps me to remove the need to bother my development team to develop complex apis or connections between the tools a business uses. It helps me work smarter and saves time.
Great for removing manual processes and repetitive tasks
What do you like best about the product?
Zapier has been easy to learn and connects with so many applications and websites.
What do you dislike about the product?
Building out more complicated tasks can require some trial and error before learning how to workaround barriers in a larger process.
What problems is the product solving and how is that benefiting you?
WE have removed many manual things that have to be done every day, and instead have automated them. Both as a company and in personal day to day work.
Great platform
What do you like best about the product?
I love its ability to combine multiple apps into one space. It ultimately helps me to keep track of multiple things at once. I can have one platform to organize what is going on on 4 different platforms without missing a beat.
What do you dislike about the product?
It can be a little hard to catch on at first. I had to watch a few videos on how to implement it correctly. It was also hard to initially trust the program to do what it says it is going to do. In the beginning, I found that I still wanted to do a lot of things manually. You just have to make sure everything is set up properly.
What problems is the product solving and how is that benefiting you?
I'm solving a lot of manual work issues. It takes a lot of the annoying check ins I have to do with multiple apps. It takes that burden off my plate and helps make sure that I have nothing falling in the cracks. It allows me to cover all bases.
Recommendations to others considering the product:
Be sure you test your system before trusting it fully.
Making Work More Efficient!
What do you like best about the product?
I love the automation process that Zapier provides. It saves a ton of time by building out the code for you.
What do you dislike about the product?
We have had a bit of trouble with the customer feedback feature on Zapier. Sometimes the link doesn't work for our consumers and it creates more work on our end
What problems is the product solving and how is that benefiting you?
We are able to solve inquiries faster with their automated templates, however these are also more customizable which is a nice feature
Recommendations to others considering the product:
I would suggest researching the product beforehand to get more information
Zapier is one of the best third party integrations for processing user data.
What do you like best about the product?
Zapier offers an easy interface and user experience. It's a simple step-by-step process to get up and running. Best part is that you don't need to be a developer to set up Zaps and get integrated into your app or platform.
What do you dislike about the product?
I wish they offered a better solution when having to troubleshoot Zaps. There are times when something fails, and there is no definitive message as to what might have happened, and it takes a while to get a response from support.
What problems is the product solving and how is that benefiting you?
We have a lot of user acquisition points and using Zapier to process and ingest data into our platform makes it easy and fast. The fact that Zapier allows you to integrate with so many different apps and platforms make life as a marketer that much easier.
Great tool to make automation magic happen
What do you like best about the product?
I love how extensive Zapier is in terms of its capabilities. You can use it to basically set up any type of automation you have in mind, as long as you can figure out what data points to grab and push.
What do you dislike about the product?
With that being said about its extensive capabilities, it can appear to be somewhat overwhelming if you are new to this. You will be facing lots of code-like properties and actions and may be thrown off at first glance.
What problems is the product solving and how is that benefiting you?
There is a lot of "hacky" automation we need to do across different platforms, such as G-suite, HubSpot, Dear, Slack, etc. and not all of these platforms provide a robust or comprehensive enough automation and integration and Zapier fills the gap perfectly.
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