MSG91-SMS
MSG91Reviews from AWS customer
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Excellent, Professional Support on MSG91 By Rajat
What do you like best about the product?
Rajat Garg provided excellent service on the MSG91 platform.
Very professional, responsive, and helpful throughout the process.
Very professional, responsive, and helpful throughout the process.
What do you dislike about the product?
In my opinion, the number platform change cost is too high.
It should be more affordable for customers.
It should be more affordable for customers.
What problems is the product solving and how is that benefiting you?
Yes
Easy client communication for property updates.
What do you like best about the product?
Booking confirmations reach customers instantly.
What do you dislike about the product?
More for this CRM integrations would help.
What problems is the product solving and how is that benefiting you?
It reduced manual outreach work.
Robust, Simple, and Highly Recommended
What do you like best about the product?
I use MSG91 for sharing OTP with our users for onboarding and authenticating. I like its robustness and the fast validation of all the identifiers our users use to sign up with our platform, which helps us have a secure way of authenticating our users efficiently. The initial setup was very simple, and I'm quite satisfied with the service. Pratyaksh really helped me on resolving an issue I faced, that too on a weekend!
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
MSG91 provides a secure and efficient way to authenticate our users. Its robustness ensures fast validation of identifiers during signup.
Prompt tech support by Jyotsana Gour
What do you like best about the product?
MSG91 support was prompt and resolved my issue quickly, within 10 minutes. Jyotsana Gour also helped me fix the problem fast something I had been struggling with for quite a few days.
What do you dislike about the product?
nothing as such. it has been great service so far
What problems is the product solving and how is that benefiting you?
I was not able to use sms service due PE TM chain issue
Smooth, Budget-Friendly, and Easy Setup
What do you like best about the product?
I use MSG91 for Email and Mobile OTP verification, and I like the smooth and fast operations it offers. It's budget-friendly, which is a great advantage. I also like their services overall. The initial setup was easy because the support team helps a lot. Also i would like to mention one support team members service and his expertiese in resolving issues and behaviour names. : Pratyaksh Yadav he helped me when i stuck in my email OTP deliveries. He is very good in his work.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use MSG91 for Email and Mobile OTP verification. It's smooth, fast, and budget-friendly.
Effortless OTP Management, Seamless Integration
What do you like best about the product?
I like how MSG91 provides a fallback service for resending OTP via SMS or WhatsApp, which simplifies the process for me as a developer by reducing extra steps. The dashboard is very user-friendly, allowing setup with just a few clicks. Setting up on mobile was pretty easy and quick. Quick Support from Pratyaksh was very helpfull.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
MSG91 handles OTP logic with an OTP widget, saving me the hassle. It also offers a fallback service to resend OTPs via SMS or WhatsApp, reducing extra steps for me as a developer with just a few clicks in the dashboard.
Exceptional Support and Smooth Setup Experience
What do you like best about the product?
I appreciate the overall services and the supportive experience with MSG91. I was particularly grateful that Mr. Pratayksh resolved my issue with the email template very gracefully. It was a smooth experience setting up MSG91, and it helps me easily create email templates for my use case.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
MSG91 helps me create email templates easily for my use case.
Cost-Effective Messaging with Room for UI Improvement
What do you like best about the product?
I use MSG91 for RCS and SMS messaging. I like that it offers competitive rates and has thorough API documentation, which makes integration with my internal tools easier and more cost-effective. Additionally, having a unified interface for my needs means I don't have to hop between different platforms for managing customer communications.
What do you dislike about the product?
I find the UI clunky and the advanced workflow functionalities are not present. I wish there were workflows based on conditions and triggers.
What problems is the product solving and how is that benefiting you?
MSG91 provides a unified interface for managing communications, eliminating the need to switch platforms. Its competitive rates and thorough API documentation make integration with my tools easier and cost-effective.
Reliable SMS OTP Service with Responsive Support
What do you like best about the product?
I used it for SMS OTP services, and they are really good.
What do you dislike about the product?
I rarely run into issues, but whenever something does come up, the support team—especially Daimini—gets on a call and resolves it.
What problems is the product solving and how is that benefiting you?
The OTP sending time is good, and the brand is helpful when registering with DLT.
The Best Messaging Platform Available
What do you like best about the product?
The best Messaging platform currently available
What do you dislike about the product?
There is no such drawback.mits seamless.
What problems is the product solving and how is that benefiting you?
The chatbots and messaging services very well integrate with the current systems
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