MSG91-SMS
MSG91Reviews from AWS customer
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Thank you for your services
What do you like best about the product?
I am writing to express my appreciation for your service. The best part is that you do not deduct money for any messages that fail to reach their intended recipients.
What do you dislike about the product?
It’s a fantastic app, and we plan to keep using it.
What problems is the product solving and how is that benefiting you?
It helps us deal more directly with our retailers.
Helpful Support Team Guidance from Damini
What do you like best about the product?
Support Team's Response. Damini from the support team was very helpful and guided me well in my issue.
What do you dislike about the product?
Nothing as such. hope things remain this smooth in future also.
What problems is the product solving and how is that benefiting you?
Able to send messages to our clients.
Great support provided and helpful for configuration
What do you like best about the product?
Damini from the support team helped me understand the SMS and WhatsApp setup configuration and provided a clear explanation of the errors. The support team is great and very helpful.
What do you dislike about the product?
I don’t dislike anything about MSG91, but the DLT process is a bit lengthy and time-consuming.
What problems is the product solving and how is that benefiting you?
SMS configuration setup and DLT, whatsapp error codes understading.
Professional messaging for client communication.
What do you like best about the product?
Client updates are delivered consistently.
What do you dislike about the product?
More reporting options internal would help.
What problems is the product solving and how is that benefiting you?
It improved client satisfaction and response rates.
Effective SMS campaigns for promotions.
What do you like best about the product?
Promotional messages reach customers without delays.
What do you dislike about the product?
Dashboard customization is limited help.
What problems is the product solving and how is that benefiting you?
It increased customer engagement.
Excellent, Professional Support on MSG91 By Rajat
What do you like best about the product?
Rajat Garg provided excellent service on the MSG91 platform.
Very professional, responsive, and helpful throughout the process.
Very professional, responsive, and helpful throughout the process.
What do you dislike about the product?
In my opinion, the number platform change cost is too high.
It should be more affordable for customers.
It should be more affordable for customers.
What problems is the product solving and how is that benefiting you?
Yes
Easy client communication for property updates.
What do you like best about the product?
Booking confirmations reach customers instantly.
What do you dislike about the product?
More for this CRM integrations would help.
What problems is the product solving and how is that benefiting you?
It reduced manual outreach work.
Scalable communication partner during rapid growth
What do you like best about the product?
Having SMS, WhatsApp, and email under one platform simplified vendor management. APIs are consistent across channels, and message tracking is centralized.
What do you dislike about the product?
More built-in A/B testing tools would enhance campaign optimization.
What problems is the product solving and how is that benefiting you?
It supported rapid onboarding growth and reduced communication bottlenecks.
Robust, Simple, and Highly Recommended
What do you like best about the product?
I use MSG91 for sharing OTP with our users for onboarding and authenticating. I like its robustness and the fast validation of all the identifiers our users use to sign up with our platform, which helps us have a secure way of authenticating our users efficiently. The initial setup was very simple, and I'm quite satisfied with the service. Pratyaksh really helped me on resolving an issue I faced, that too on a weekend!
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
MSG91 provides a secure and efficient way to authenticate our users. Its robustness ensures fast validation of identifiers during signup.
Prompt tech support by Jyotsana Gour
What do you like best about the product?
MSG91 support was prompt and resolved my issue quickly, within 10 minutes. Jyotsana Gour also helped me fix the problem fast something I had been struggling with for quite a few days.
What do you dislike about the product?
nothing as such. it has been great service so far
What problems is the product solving and how is that benefiting you?
I was not able to use sms service due PE TM chain issue
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