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MSG91-SMS

MSG91

Reviews from AWS customer

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External reviews

50 reviews
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External reviews are not included in the AWS star rating for the product.


    Albin J.

Easy to integrate product and a highly supportive and helpful team

  • January 22, 2021
  • Review provided by G2

What do you like best about the product?
they helped out with our TRAI registrations, which are super complex for small businesses to do on their own.
What do you dislike about the product?
The login flow to login to the dashboard is a bit complex and can be made a bit more user-friendly.
What problems is the product solving and how is that benefiting you?
We use Msg91 for sending OTP's on our platform for login. We plan to use it in the future for promotional messages to our target customers.
Recommendations to others considering the product:
Go for it. Bet messaging platform there is. They provide attractive offers and free credits to startups as well.


    Computer Software

Never give up service provider. Loved it♥

  • January 21, 2021
  • Review provided by G2

What do you like best about the product?
I came over different service provider, MSG91 is the best one to choose for a perfect delivery rate and speed. I loved their service and features.
What do you dislike about the product?
Bit pricing is high, If it is reduced helpful for small businesses.
What problems is the product solving and how is that benefiting you?
Sending SMS on time to across 1million users.


    Higher Education

I am using MSG91 for Transactional messages and very happy.

  • January 21, 2021
  • Review provided by G2

What do you like best about the product?
They are very cooperative and understand the problem.
What do you dislike about the product?
It is a little difficult to contact them. All you have is a mail id and if you want to talk to someone urgently to solve your problem, its not possible
What problems is the product solving and how is that benefiting you?
I am sending attendance messages to parents and students and they are going well


    Information Technology and Services

It's a good messaging API for applications and projects.

  • January 20, 2021
  • Review provided by G2

What do you like best about the product?
Very good and fast messaging service. it's pretty good and easy to use.
What do you dislike about the product?
I didn't find anything difficult still now.
What problems is the product solving and how is that benefiting you?
for my final year project.
Recommendations to others considering the product:
Good API for messageing. Can be used for any applications and projects. Easy to learn and use.


    SoftProgrammer c.

Good business service providing excellent values

  • January 19, 2021
  • Review provided by G2

What do you like best about the product?
They have excellent API's which are easy & quick to deploy.
The response times & feedback system grantees the quality of services they provide.
To add more they even provide free credits to test their services and as i said customer support is very helpful & responsive
What do you dislike about the product?
To be honest , we haven't found anything as such which we can say we *disliked* about msg91.
What problems is the product solving and how is that benefiting you?
We have been mainly using the Programmable transactional SMS & OTP for 2 of our ongoing platforms. it makes us easier to provide links to customers through sms & OTP services are used in our login systems to verify Phone numbers , we are also working to get programmable whatsapp messaging service ready.
Recommendations to others considering the product:
I recommend MS91 without reservation , i personally found services very easy to integrate and useful to our system , Technical support is also responsive.


    Computer Software

Support is pretty nice but dashboard is not proper reliable

  • January 19, 2021
  • Review provided by G2

What do you like best about the product?
Support is fast and very useful for every issue and problem. Support team is very helpful to every problem and they response immediately and properly.
What do you dislike about the product?
Dashboard is not proper reliable and it's not real time and some functionality is misbehave and some part is missing in developer documentation.
What problems is the product solving and how is that benefiting you?
To simple system for login/signup for portal.


    Computer & Network Security

It's a very good and seamless service and helped our business.

  • January 18, 2021
  • Review provided by G2

What do you like best about the product?
A quick message delivery from the api to user.
What do you dislike about the product?
I did not find any downsides currently, it helped our business.
What problems is the product solving and how is that benefiting you?
ecommerce business delivery status


    Arvind C.

Good support, best fit for Startups

  • January 18, 2021
  • Review provided by G2

What do you like best about the product?
easy to integrate.
Good delevery
The support team is available immediately
What do you dislike about the product?
had a good experience in the last 2 years of usage
What problems is the product solving and how is that benefiting you?
OTP and Transactional messages
Recommendations to others considering the product:
supportive team, good delivery of SMS


    Vishesh Rai B.

The SMS provider to work with. Everything was smooth. From integration to Message delivering.

  • April 16, 2020
  • Review provided by G2

What do you like best about the product?
The belief system of the organization. I wholeheartedly support MSG91.
What do you dislike about the product?
There is nothing I disliked actually. The team is very helpful.
What problems is the product solving and how is that benefiting you?
Integration with Vtiger was very helpful for the organization.
Recommendations to others considering the product:
The costing for the product with worth the efforts they'd put in with you. You can go ahead with their service. And I would also be implementing their service in my newly ventured startup propertyyy.com too.


    Sagar G.

Great Infrastructure & High-Priority Support

  • April 03, 2020
  • Review provided by G2

What do you like best about the product?
It's been more than 5 years that we have been using MSG91 for our platforms and services including those of mobile applications and games. Just like they promise, the delivery rate of MSG91 is 99.99% and their support is on priority. Very happy and looking forward to them to expand into more products and services.
What do you dislike about the product?
More details about msg delivery could be better in the API response.
What problems is the product solving and how is that benefiting you?
OTP, Transaction notification over email and SMS both.
Recommendations to others considering the product:
Once a startup, always a startup.