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    Andrés C.

Excelent! It feels very secure

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
It easy to use and to add new members to your organization.
The customer support answer fast.
What do you dislike about the product?
The payment process is a bit complicated.
What problems is the product solving and how is that benefiting you?
Helps me have an idea of how my employees are storing the company passwords.


    Individual & Family Services

Seamless transition of accounts

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
I have always appreciated Bitwarden for its function as a password manager, but after having trouble with my password and having to get a new account, Bitwarden not only functions wonderfully as a password manager but has excellent customer service. Customer service was quick and efficient and I have no complaints. I will continue to use Bitwarden as long as it continues to function as is.
What do you dislike about the product?
There are no downsides to using Bitwarden except when I forget my own password.
What problems is the product solving and how is that benefiting you?
Bitwarden was easily able to transfer my Premium account after having to delete and recreate an account for use.


    Information Technology and Services

Fantastic Software. Great Support

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
Bitwarden is a fantastic password manager. The UI is straight forward to use. The free tier makes good password management accessible to everyone.

On the desktop, the browser extensions work really well. I like how the password manager minimises itself to the system tray if you decide to manually copy passwords.

Sharing passwords with other people in your organisation is straight forward. No more sending passwords via messages.

Customer support is brilliant. Response times are very quick and very friendly.
What do you dislike about the product?
Minor points - would like to see some basic features introduced like

* The ability to drag and drop records into folders
* When saving a new record, go to the record rather than back to the main screen
What problems is the product solving and how is that benefiting you?
Improves security posture


    Sergio B.

Best value for money

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
Reliable password manager service at a good price. The free pricing tier is enough for most of the users, and it is one of the few platform that offers it. Besides the paid features come with a low price.
What do you dislike about the product?
I don't like that the emergency contact feature requires the emergency contact to register and create a bitwarden account.
What problems is the product solving and how is that benefiting you?
Having to store hundreds of passwords, and create unique safe passwords.


    Oscar G.

Robust security meets affordability for all

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
Im just gonna jump in; the one thing users should consider when using a password manager is, what is happening underneath the hood. Here is where Bitwarden wins. Their open source model is available for scrutiny by security experts and the community, this removes any worry that something egregious is happening within the Bitwarden company and allows the community to come together and find potential security risks.

Second thing; User friendly. I cannot tell you how many times my clients and I dropped a service because the implementation was just too difficult. Bitwarden is very easy to use, very easy to implement and integrate. I have it on my OSX, Linux and Windows machines, as well as my iPhone. The process of adding, editing and even updating passwords is just a striaght forward process. I always say; if you have to explain the user interface, you already failed. Bitwarden wins here, again.

Now lets talk about affordability. Right now, times are tight, so what does Bitwarden offer? A very generous array of features for invididuals to secure their computer without spending a single cent. How can you beat free, robust and dependable? Its the trifecta of awesomeness. Bitwarden also has 2FA capabilities, encrypted file storage, and more options for their very affordable paid plan. You'd think with the extra paid features you're gonna break your wallet but nope, once again, Bitwarden is priced perfectly and reasonably if you do decide you want more features.

As someone who dropped a certain password manager "Last" year or so, I picked up Bitwarden to replace that and I couldn't be happeier. I use Bitwarden every single day and if it wasn't for Bitwarden, me and my family would have gone bonkers with how many passwords we have floating between our paid services.

Last thing I want to talk about is their customer service. I recently reached out with an issue that I was absolutely sure the Bitwarden team was just gonna give me some canned response and send me off... NOPE! You are talking to real humans who actually take the time to respond and comprehend your issues. I cannot stand a company that just brushes off their clients because you're client #9000. Bitwarden treats you like client #1 at all times, every time.

A very special shoutout to Kirsty K, who was instrumental in attending to my issue within a day! Who does that anymore??? Bitwarden does.

Do yourselves a favor, drop whatever rinky dink password manager you're using and jump on Bitwarden, it is an S-Tier system, ran by professionals and guided by a very vocal and active community.

Come back and thank me later.



-Oscar
What do you dislike about the product?
The only one thing I wanted was more than 1GB of encrypted storage. I have ~12 GB'S of important documents, PDF's, excel sheets etc that I would like to drop into an encrypted medium. I know, im greedy, I get it. But gimme more storage!

Thank you.
What problems is the product solving and how is that benefiting you?
At a time where websites want you to sign up for an account for everything, Bitwarden steps in to help with password overload. Too many accounts, too many passwords. Well, im just gonna use the same one every time because its just too hard to keep making new passwords, potentially lose them or get hacked, and still have to worry about remaining functional on a day to day. This leaves people opened to hacks that will allow bad actos to fish out your repeated password across sites. With Bitwarden, just use the built in generator and BOOM, done. New password every time, for every account and all you have to be concerned with is the 1 master password. Do not let hackers see you slipping because you got lazy (as I did) and used the same password for everything.

Need to share a password? Bitwarden allows you to do this very securely to ensure that nobody gets hold of your secrets.

Bitwarden has also helped me personally with data breach alerts that I was (thankfully) able to quickly act on. Cant be too careful anymore. And for those who say "I have nothing to hide", you do not get to decide that, the bad actors do and they will use it against you. Protect yourselves with Bitwarden ASAP!


    Graphic Design

Reliable application and responsive developers

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
I put a lot of faith into Bitwarden to keep my valuable information safe and secure. I couldn't imagine a world without a password manager, especially in this day and age where using any password for more than one account is a terrible idea. It's a solid product, has never failed me, has an easy to understand UI, and it literally works on any device that I need to use it on (phone, Mac, PC, tablet, etc).
What do you dislike about the product?
I don't have any serious dislikes about Bitwarden - other than the fact if you have an older Mac, the auto-update feature can be a bit problematic, but all you have to do is reach out to the developers to get some specific help. They were lightning fast in responding directly to me with my 'older Mac' issue after I filled out their help request form. The reason for this auto-update functionality makes sense to me though.
What problems is the product solving and how is that benefiting you?
Bitwarden helps me manage my very long list of passwords, as I strictly follow the "never use the same password for more than one account" philosophy. I couldn't manage my passwords without this application. It also makes it easy for me to use and find passwords quickly.


    Defense & Space

Trusted and reliable

  • February 04, 2024
  • Review provided by G2

What do you like best about the product?
Bitwarden is what I love about open source when it comes to services. A reliable product, that can be run independently but is reasonable and affordable to pay for (the server side).
I take comfort in the auditing process, and the development in public, while enjoying a solid product that removed most of the friction and doubts when it comes to storing and sharing credentials for work and private. It's a staple in the browser, on mobile, and part of my daily routine. When I started using it for work, customer support was excellent.
What do you dislike about the product?
There's not much to say. It's a gread product.
What problems is the product solving and how is that benefiting you?
Storing and sharing credentials.


    Rey S.

Excellent Service

  • February 03, 2024
  • Review provided by G2

What do you like best about the product?
Aside from the ease of use, the price! We switxhed from 1password because the price was just ridiculous. Couldn't justify paying that much. We have about 50-60 users, so it adds up. Service is also great!
What do you dislike about the product?
UX/UI can be better,, but it does the job.
What problems is the product solving and how is that benefiting you?
we work in healthcare and need a way to keep track of who has access to passwords. The auditing function is extemely important.


    Roman G.

It's opensource, and it's almost a secret vault already

  • February 03, 2024
  • Review provided by G2

What do you like best about the product?
Cross platform and opensource. Soon terraform provider will be that's gonna be real game changer we'll start using it as secret manager for our production env.
What do you dislike about the product?
Secure notes has a limit. They fired their employee because of woke culture crap that's been a bit shocking we almost quit bitwarden. I cant' remove my self from organizaton.
What problems is the product solving and how is that benefiting you?
having organizaton and sharing only those credentials which are needed for certain deps is extremaly comfortable. the fact that it's open source and we can host it ourselves + using mobile apps and it's all cross platform is just insane. Nowadays barely any company gives such flexbility in opensource world.


    Roel v.

Nice passwordmanagement even for busnisess

  • February 02, 2024
  • Review provided by G2

What do you like best about the product?
Bitwarden is a nice open source software. We use it everyday. development is going very fast, many useful features are being added every month. They listen verry good to their community. We use bitwarden in our organisation and it was a easy implementation. Our employees like to work with it.
What do you dislike about the product?
I have a problem to sync my Active Directory groups with bitwarden. This has not been resolved in six months.
What problems is the product solving and how is that benefiting you?
Bitwarden has solved our password problem. In our organization password were not managed, but only in a excel sheet. Every user use his own password management tool. Now with bitwarden we can manage passwords and share them in our organizaion.