We use Trend Micro XDR for endpoint detection, endpoint user protection, and virtual security.
Trend Vision One
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Best in class and a true business worry free solution
What do you like best about the product?
The increased visibilty that Trend Vision One offers moreso for IoT devices that can be a serious blindspot and further more the ease of use that it offers. The ease of intergration with my existinf SaaS offerings during the implementation made it such a breeze.
I have used the solution for over half a decade and no regrets to date.
I have used the solution for over half a decade and no regrets to date.
What do you dislike about the product?
Not necessarilty dislike but would which they consider having a SIEM & SOAR so as to make the product perfect
What problems is the product solving and how is that benefiting you?
Real time threat detection and increased efficiency through incident management and its data collection and integration that offers unified analytics.
Provides visibility, is proactive, and saves us time
What is our primary use case?
How has it helped my organization?
We have deployed Trend Micro XDR across our entire environment, which is important for our organization's threat detection capabilities.
We use Trend Vision One to monitor our environment 24/7. Centralized visibility is very important to me and my management. In addition, management wants to see centralized dashboarding. This is very important.
The centralized visibility and management across our protection layers have improved our efficiency.
The executive dashboard is important to our organization. I use the dashboard each morning and evening.
Trend Micro XDR has helped our organization improve its defenses against external and internal threats.
The Managed XDR service has positively affected our team's workload by providing 24/7 monitoring. This has saved our team 20 percent of their time to focus on other tasks.
The time to detect is under one minute.
What is most valuable?
The proactive approach is the best feature. When Trend Micro XDR detects a virus in our system, it stops it and secures our branches.
What needs improvement?
The centralized dashboard has room for improvement.
For how long have I used the solution?
I have been using Trend Micro XDR for almost two years.
What do I think about the stability of the solution?
Trend Micro XDR is stable.
What do I think about the scalability of the solution?
Trend Micro XDR is scalable.
How are customer service and support?
The technical support is good. We receive a response within ten minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to Trend Micro XDR from Kaspersky because it is a better product and we have not faced any issues.
How was the initial setup?
The deployment took one week and required a few people to complete.
What's my experience with pricing, setup cost, and licensing?
Trend Micro XDR is expensive.
What other advice do I have?
I would rate Trend Micro XDR ten out of ten.
We have over 100 Trend Micro XDR users.
Which deployment model are you using for this solution?
Public Cloud
Has built-in AI, a single pane of glass, and centralized visibility
What is our primary use case?
We use Trend Micro XDR for rapid response to end-user computing and security concerns.
As a health system, one of our core challenges is ensuring full visibility into our attack surface. We have many thousands of endpoints and end users that must be properly secured and protected. Our primary use case was to improve visibility, and response time, and reduce complexity. That is why we chose Trend Micro XDR.
Trend Micro XDR is deployed on Trend Micro's private cloud.
How has it helped my organization?
We are using Trend Micro XDR on our endpoint and server infrastructure. The coverage is extremely important to our organization.
Trend Micro XDR provides us with centralized visibility and management across protection layers.
The centralized visibility and management across protection layers have helped our efficiency. The most significant advantage is that we used to manage these platforms with three or even five engineers, and now we're managing them with one.
It is extremely important to us that we can drill down from the executive dashboards into XDR detections. This provides us with the single pane of glass view that I mentioned previously. Being able to see at a high level that there may be systems that are behind on patch levels or need additional service or support, and then being able to drill down specifically to an individual machine, which may be unique in our environment, is very helpful.
We use the risk index to evaluate ourselves holistically, including our performance against best practices and security, as well as our performance against other healthcare systems around the world. This allows us to identify areas where we may have vulnerabilities or where we are particularly strong so that we can focus on improving in the areas where we need to.
Trend Micro XDR has helped us improve our resource utilization through automation, reducing manual effort and enabling faster response times. In under a week, we had tuned our environment to perform optimally.
Trend Micro's Managed XDR service has significantly reduced our team's workload by nearly 50 percent, providing a big improvement in our overall threat intelligence and endpoint security.
The Managed XDR service has enabled our team to work on other tasks. This additional availability for our staff has allowed us to reduce our need for contractors. If we are overburdened, we will hire contractors to assist in other areas of the business. However, because we have become more efficient, I have been able to hire some of those contractors and reduce the burden of contract labor.
Attack surface work management capabilities have been extremely valuable. The user and identity services provided by CREM help us to focus on and improve visibility into end-user behavior, including that of endpoints such as laptops and desktops, the network, cloud infrastructure, and applications.
The ability to detect our blind spots has significantly improved our security posture. Seeing everything clearly in a single, easy-to-understand dashboard allows us to allocate our resources directly to where they are needed most, enabling us to respond faster.
The biggest advantage of Trend Micro XDR is that it has helped decrease our time to detect and respond to threats by around 50 percent.
Trend Micro XDR has helped reduce the amount of time we spend investigating false positive alerts by 60 percent.
Trend Micro XDRs automation capabilities save us around ten hours per week.
What is most valuable?
We are very impressed with the single pane of glass visibility that Trend Micro XDR provides. It allows us to work from a single console instead of having to use four or five separate tools to maintain the same level of security. This is extremely helpful.
The manageability and artificial intelligence built into Trend Micro XDR are extremely helpful.
What needs improvement?
I've seen a lot of improvement in just the year that we've been with Trend Micro. However, I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important. When we look at the speed and sophistication of attacks today, such as ransomware, malware, and cyber threats, we need tools and technologies that can react faster. So, I think integration with automation, orchestration, and artificial intelligence will help tremendously.
For how long have I used the solution?
I have been using Trend Micro XDR for one year.
What do I think about the stability of the solution?
Trend Micro XDR is remarkably stable.
What do I think about the scalability of the solution?
Considering our growth rate of nearly 30 percent per year, Trend Micro XDR is scalable enough to keep up, so we have no concerns.
How are customer service and support?
Technical support is exceptional. They are extremely engaged and supportive of everything we have needed.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Sophos but switched to Trend Micro because of its enhanced capabilities.
How was the initial setup?
The initial deployment was straightforward. The deployment took between one and two weeks to complete.
Moving between security tools requires an analysis of the existing environment to understand the current configuration, rulesets, and architecture. This analysis is quickly followed by implementation to improve the security posture and validation to ensure that the infrastructure is not only properly protected, but better protected than before.
Three people were required for the deployment.
What was our ROI?
We have been able to reduce some labor costs and use our resources more efficiently. These savings of hours per week are definitely a return on investment.
What's my experience with pricing, setup cost, and licensing?
The solution is fairly priced.
What other advice do I have?
I would rate Trend Micro XDR ten out of ten. The solution works extremely well for us. In a healthcare environment, the types of data and the sheer size of the attack surface are somewhat extraordinary. Having the enhanced capabilities of the Trend Micro toolset has been very important to us, and I strongly recommend it.
We have 11,000 users, five acute care hospitals, and around 80 clinics.
Two people are required to maintain Trend Micro XDR for the investigation of threats and incidents. When threat intelligence comes in from Trend Micro or we receive an alert, we validate or respond to it. A lot of this process has been automated, which has helped tremendously.
I strongly recommend Trend Micro XDR and advise doing a proof of concept against any current tool on the market, as it works extremely well and a POC can clearly demonstrate this in a short period of time.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Deep insight into my Infra
What do you like best about the product?
Complete Assest monitoring into a single platform.
Quick co-relation with queries.
Quick co-relation with queries.
What do you dislike about the product?
Not able to make custom rules.
Along with Vuln discovery there should be a one click option to also update or patch the affected program.
Implement network logging similar to zeek.
Along with Vuln discovery there should be a one click option to also update or patch the affected program.
Implement network logging similar to zeek.
What problems is the product solving and how is that benefiting you?
Logging with opensource method such as ELK with an enterpise level visiblity is quite difficult. Having every endpoint logs help threat hunting 100x faster.
XDRto the fullest
What do you like best about the product?
It easily corelates all logs coming from different Trend Micro Products and also from 3rd party tools. It gives us a holictic view of all the detections with all the related MITRE details related.
What do you dislike about the product?
It's high classifications of alert criticality, tends to give us a high risk index which is very alarming especially when presenting to the bosses. We cannot also modify and solve acount impersonation issues on the paltform which can help us mnimize the risk index.
What problems is the product solving and how is that benefiting you?
Lateral Movements, Account Impersonations, Vulnerabilities, Maliscious activities and many more cyber sevurity issues
Ease of handling and responding to incidents
What do you like best about the product?
It is a tool that facilitates my day-to-day work, showing vulnerabilities, risks, evidence and quick dealings with problems in my environment. The simple and visual detailing makes us learn faster with the tool and that it helps us on a daily basis by intelligently handling incidents, and most of the time the user doesn't even notice.
What do you dislike about the product?
Having the platform in several languages, mainly Portuguese (BR), as some people find it difficult because of the language, but otherwise, the platform is simple and well organized for each type of Menu added there.
What problems is the product solving and how is that benefiting you?
I can analyze vulnerabilities across my network, even if I don't have a Trend Micro agent in that environment, but the telemetry and AI help me work more effectively and accurately when handling incidents.
Easy to Use and better understandble visibility of risk insights.
What do you like best about the product?
Certralized visiblity and sigle sign-on. it has the advanced technology to protect from ransomware attacks and other cyber attacks, immediate resoponse.
What do you dislike about the product?
For the endpoint isolation mail conforamtion we will not get the affected device details whith in the same mail.
What problems is the product solving and how is that benefiting you?
Improved the threat detection and response.
Advanced threat hunting and visibility.
Device, domain, servers, email and third party risk score and the threats visibilty and remedeation.
Beeter protection aganist cyber threats, redused risk of data breaches and increased the overall cybersecurity maturity for the organization.
Advanced threat hunting and visibility.
Device, domain, servers, email and third party risk score and the threats visibilty and remedeation.
Beeter protection aganist cyber threats, redused risk of data breaches and increased the overall cybersecurity maturity for the organization.
Fabolous cyber security protection
What do you like best about the product?
Its having very easy and simple dashboard to understand the status of system. On-premises option is available if the customer has isolated networks.
What do you dislike about the product?
There is nothing we can dislike, But i would like to add one point, which is, Trendmicro should add a DLP feature with an Endpoint security product, Which other competitors added to their product.
What problems is the product solving and how is that benefiting you?
Trendmicro is helping us to protect our systems. And we have been happy using this product for many years. Now in this digital world, staying protected is a question mark, where Trendmicro helped us to stay protect.
I see the work that this trend is doing to tweak XDR just keeps getting better
What do you like best about the product?
It is showing everything we need to adjust in our company and now using the script to fix CVEs has made our life much easier.
What do you dislike about the product?
I would like the correction scripts to be able to be executed on several devices at the same time, instead of having to go to each device to then run the script
What problems is the product solving and how is that benefiting you?
He's been showing us everything we need to fix in our park, and with every type of CVES he's been showing us, this is our main tool for fixing vulnerabilities.
Automating our security
What do you like best about the product?
Vision One allows us to have a 360 degree view of our level of security and active threats to our information system. Its strength, agglomerate data from several sources.
What do you dislike about the product?
Vision one is a young solution, we encounter several problems related to features that are not yet in final version.
We also have some endpoints that do not show up in the console, even though they have all the features activated.
We also have some endpoints that do not show up in the console, even though they have all the features activated.
What problems is the product solving and how is that benefiting you?
For our scope, vision one allowed us to mitigate attack vectors from emails. With artificial intelligence, it is able to cross-analyze emails received by users, and delete these malicious emails from user mailboxes. This allows us to significantly reduce the human risk.
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