Worth trying if you’re looking for ways to personalize CX
What do you like best about the product?
Simple user interface. Intuitive functionality that connects well to business and customer KPIs. Predictive analytics that is starting to leverage generative AI.
What do you dislike about the product?
Lack of customization, options, and lack of OOB integration with other platforms.
What problems is the product solving and how is that benefiting you?
It helps to predict customer behavior and decisions to stimuli based on past events.
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