EJBCA Enterprise Cloud - 8x5 Support
Keyfactor, Inc.External reviews
33 reviews
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Powerful PKI toolset, with a steep step-up to get value
What do you like best about the product?
EJBCA offers a wealth of capabilities, enabling virtually all workflows for enrolling, managing, and distributing certificates. EJBCA often implements leading-edge features ahead of other PKI toolkits, enabling early access to capabilities.
What do you dislike about the product?
Implementing EJBCA is challenging, when using the straightforward software distribution methods. I know this can be remedied when using virtual appliances on either a virtualization platform or containers platform.
What problems is the product solving and how is that benefiting you?
We anticipate EJBCA solving hands-off certificate enrollment/renewal, as well as enabling us to offer quantum-safe certificates to early adopters.
Good overall product
What do you like best about the product?
you can create multiple CAs in one machine.
What do you dislike about the product?
RA web UX/UI needs to be improved as it is hard sometimes to know exactly what to do
What problems is the product solving and how is that benefiting you?
security and ease of use
User Experience and Onboarding
What do you like best about the product?
Keyfactor EJBCA is built with a comprehensive REST API. This is crucial for a PKI management tool like Keyfactor Command, as it allows for programmatic and automated lifecycle management of certificates. Instead of manual certificate requests, the API enables Keyfactor Command to enroll, renew, and revoke certificates on a massive scale, which is the entire purpose of a streamlined PKI management system.
What do you dislike about the product?
The platform is incredibly powerful, but the sheer number of features and the complex UI make it feel like a tool for PKI experts, not for general IT administrators. A smoother onboarding process or more intuitive UI similar to keyfactor command for handling common tasks would be a massive improvement
What problems is the product solving and how is that benefiting you?
while the POC may have hit a snag, the underlying architecture of Keyfactor EJBCA is what makes it a premier choice for integration with a PKI management tool.
Consistently Reliable and Flexible PKI Platform
What do you like best about the product?
"What I like best about Keyfactor EJBCA is its reliability and flexibility. It fully meets our security and compliance requirements, and over the years it has consistently proven to be a stable and dependable solution. In addition, the support team has always provided prompt and precise feedback whenever needed."
What do you dislike about the product?
"Overall, there is not much to dislike about Keyfactor EJBCA. The documentation could be even more comprehensive in some advanced areas, but the support team has always been very responsive and helpful in clarifying any doubts."
What problems is the product solving and how is that benefiting you?
Keyfactor EJBCA is helping us manage our public key infrastructure reliably and securely. It ensures compliance with our security requirements, simplifies certificate management, and gives us the confidence that our systems are protected.
Easy to deploy, supports multiple protocols and integrations
What do you like best about the product?
Deployment of the hardware and software appliances process is straight forward, same with the regular update process.
Deployment of trust chain process is easy enough.
REST APIs are available, integration with Microsoft world is possible.
It seems ACME, EST, CMP protocols are available as well, however we have not tested them yet.
Deployment of trust chain process is easy enough.
REST APIs are available, integration with Microsoft world is possible.
It seems ACME, EST, CMP protocols are available as well, however we have not tested them yet.
What do you dislike about the product?
Replacement of hardware seems to happen more often than desired, i would expect to keep a hardware until its end of life however we are forced now after less than 2 years after purchasing the appliances, to migrate to different hardware.
It was a bit difficult to comprehend the concepts of Certificate and End Entity profiles and why they are split into two separate configuration.
OCSP configuration is cumbersome, OCSP signer certificates are not being renewed automatically.
Trainings and troubleshooting information is not much available.
Reporting could be improved, it only allows 500 certificates to be listed.
Does not allow permissions to be configured on profiles.
It was a bit difficult to comprehend the concepts of Certificate and End Entity profiles and why they are split into two separate configuration.
OCSP configuration is cumbersome, OCSP signer certificates are not being renewed automatically.
Trainings and troubleshooting information is not much available.
Reporting could be improved, it only allows 500 certificates to be listed.
Does not allow permissions to be configured on profiles.
What problems is the product solving and how is that benefiting you?
We need a PKI that is supported and that can be integrated with our existing infrastructure to enable certificate deployment
Need help with your messy certificate environment? Just replace it with keyfactor
What do you like best about the product?
Being able to kill off our onprem CAs and use your hosted solution takes a huge load off of our team. As a member of the security team I love that it's one less thing we have to worry about. Also, the ease of deploying and replacing certificates ensures we're never in a spot where a cert is going to expire and nobody knows where to go or what to do. A true lifesaver.
What do you dislike about the product?
Honestly nothing, it truly hits all of the marks. Maybe have better docs? They are already pretty good though 😂
What problems is the product solving and how is that benefiting you?
Replacement of our onprem CA, and automating the replacement of certificates. Huge time savings, security improvements, and less accidental downtime caused by cert issues.
Unparalleled comprehensive PKI solution with complicated UI
What do you like best about the product?
The rich set of features which can handle many use cases.
Support of many standard PKI protocols like CMP, EST, SCEP, OCSP, ACME, etc. which allow integration with other solutions.
Customer support is working well and most of tickets were solved with satisfaction.
SaaS solution works without major outages for more than a year.
Support of many standard PKI protocols like CMP, EST, SCEP, OCSP, ACME, etc. which allow integration with other solutions.
Customer support is working well and most of tickets were solved with satisfaction.
SaaS solution works without major outages for more than a year.
What do you dislike about the product?
It has very complex UI with user-unfriendly and inconsistent components. Software lacks good UX assessment. On the other side it provides many useful configuration options which increases a complexity as a side effect.
What problems is the product solving and how is that benefiting you?
It provides set of features which can cover automated certificate distribution to IoT (embedded) devices in large scale. Especially useful for that case are standard enrollment protocols and support of vendor certificates.
6 years EJBCA
What do you like best about the product?
EJBCA is a robust and secure Public Key Infrastructure (PKI) solution, especially when deployed as Keyfactor hardware appliance. EJBCA supports a wide range of protocols and is compliant to common standards.
What do you dislike about the product?
The documentation lacks sometimes clarity and. depth
What problems is the product solving and how is that benefiting you?
EJBCA ensures the security of communication and transactions.
EJBCA is great software and it does what it is suppose to do very well
What do you like best about the product?
It is a comprehensive and easy-to-use tool that has all the necessary features for managing a PKI hierarchy.
What do you dislike about the product?
The new EJBCA UI could have been better. I miss the old left panel quite a lot.
What problems is the product solving and how is that benefiting you?
It is maninly helps you to create and manage PKI hierarchy.
Awesome product
What do you like best about the product?
Easy to use, deploy, and administer, with tons of features.
What do you dislike about the product?
I think it would really be great if the current training could be extended to a more practical one
What problems is the product solving and how is that benefiting you?
PKI infrastructure deployment
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