Salesloft
SalesloftReviews from AWS customer
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Streamlined Outreach with Automation, Needs Better Call Quality
What do you like best about the product?
I love the simplicity and workflows of Salesloft, particularly the email templates and cadences that allow my emails to be sent automatically. This means I can use marketing emails for tailored outreach without having to write all my emails myself. Additionally, the initial setup was very easy and simple to understand.
What do you dislike about the product?
The call quality is not as well as it should be. It keeps breaking up, and it'd be better if the connection was stabilized so it doesn't cut the line.
What problems is the product solving and how is that benefiting you?
Salesloft helps in reaching customers and simplifies work with automations. I use Marketing emails for tailored outreach without writing each email myself, thanks to the email templates and automatic cadences.
Salesloft became a fossil
What do you like best about the product?
it does what it says. Good as an SEP, however its legacy now
What do you dislike about the product?
their leadership. They fired all of their SDRs when they sell a tool built for SDRs
What problems is the product solving and how is that benefiting you?
none, other platforms are equal or better.
Frequent Technical Issues and Support Gaps Undercut an Otherwise Easy-to-Use Tool
What do you like best about the product?
It’s easy to use, and the conversation intelligence features help a lot. I’ve also seen good results from the prospecting.
What do you dislike about the product?
It has technical issues very often. Also, in 2026 there was a massive breach with Drift.
What problems is the product solving and how is that benefiting you?
Outreach and prospecting in general.
Salesloft: Simple, Effective Outbound Messaging
What do you like best about the product?
Salesloft is a great tool for outbound messaging - have used it at multiple orgs
What do you dislike about the product?
I think it lacks vs some of the more 'bells and whistles' type of programs like Outreach or Gong Engage, however, the simplicity helps a lot
What problems is the product solving and how is that benefiting you?
Undoubtedly Salesloft is the most efficient tool for outreaching to clients and prospects, understanding who is viewing/clicking/opening emails and who is worth spending your time on vs email going into a void
Easy-to-Use Dashboard That Keeps Prospecting and Mail Campaigns on Track
What do you like best about the product?
When your on the main dashboard, you are directed what steps are due with each individual prospect. Very easy to use and effective at mail campaigns. I have only had to contact support once and the response time was really quick, answering my query in a matter of hours.
What do you dislike about the product?
The platform could incorporate more AI to maximise output and aid performance using the platform. Training sessions around how the solution is using AI for best practice with tips from top performers would be helpful.
What problems is the product solving and how is that benefiting you?
Before using Salesloft, removing contacts from campaigns was a manual chore. The system automates this process making sure your time using the product is minimal.
Reliable for Monitoring Sales Reps, Needs Better Integrations
What do you like best about the product?
I like the ease of use and the reliability of Salesloft. It helps me with monitoring outreach and calls of sales reps and gives me visibility on what the sales reps are doing.
What do you dislike about the product?
I find the lack of AI integrations in Salesloft compared to what Gong offers a downside. Also, integrations with other tools like Glean could be improved. There were some teething issues when initially setting up and getting everyone's integrations connected.
What problems is the product solving and how is that benefiting you?
I use Salesloft for monitoring outreach and calls of sales reps, providing visibility into their activities.
Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights
What do you like best about the product?
It excels at driving consistent, high-volume sales execution through structured cadences that automate outreach across email, calls, and tasks, helping ensure no leads fall through the cracks. Its biggest strengths are boosting rep productivity with clear, day-to-day workflows, integrating tightly with CRMs like Salesforce, and providing real-time engagement insights (opens, replies, call data) that help teams prioritize the right prospects.
What do you dislike about the product?
It is rigid and overly prescriptive, especially for teams that want more flexibility in how they run outreach or customize workflows. While it’s strong for standardizing sales activity, some users find it becomes “one-size-fits-all” and can limit creative or non-linear selling approaches. Reporting and analytics can also feel fragmented or less intuitive than expected, often requiring reliance on Salesforce or external BI tools to get a complete picture.
What problems is the product solving and how is that benefiting you?
it helps standardize how reps and account teams actually execute on pipeline. Instead of relying on inconsistent follow-ups across bottlers, territories, or teams, Salesloft cadences enforce a repeatable rhythm for outreach.
Efficient Outreach with Some Setup Hurdles
What do you like best about the product?
I love that there's a demo library where we can tag specific demo recordings into a library for sales reps to go back and watch, making it super easy for new sales reps to learn how to demo the platform. The email sequence builder is one of the best against any of the industry competitors and it's super easy to use. I also appreciate the native integration to Salesforce, which was a key reason for our switch from Clari.
What do you dislike about the product?
I think the overall 'deal' in Salesloft could be improved. Sometimes you still have to rely on doing tasks in Salesforce. The view of the deal in Salesloft
What problems is the product solving and how is that benefiting you?
I use Salesloft to automate sales outreach and deal management, saving time on manual tasks. The demo library helps new reps learn demos easily, and the email sequence builder outshines industry competitors.
Cadence and Coaching That Kept Me on Track as a New AE
What do you like best about the product?
Cadence System and the coaching features literally helped me so much in my early days when I started working as an AE. They helped me get the flow of calls and meetings, and the coaching feature made it easier to stay on track and improve as I went. The cadence also helped me not miss any opportunity and keep working in a flow state. Also, the live feed thing helped me keep track of my hot prospects.
What do you dislike about the product?
There isn’t much that I disliked about Salesloft, apart from the fact that it sometimes bugs out on me during a call or when transferring from another dialer. There aren’t any pop-ups or anything—it just disconnects.
What problems is the product solving and how is that benefiting you?
Keeping track of my prospects and having a structured pipeline where I have full transparency into which prospect is at what stage really helps me clarify my vision for the week. its integration with SFDC is also a great thing which i like i can easily import my prospect from SFDC to my candance wtihout worrying about duplicate as it has a dupe dectect feature
Connect with Multiple Customers Seamlessly—While Keeping It Personal
What do you like best about the product?
The ability to connect with multiple customers on one subject at a time while appearing to speak to each one individually.
What do you dislike about the product?
Sometimes importing contacts can be tricky and I still have to fill in a lot of the details.
What problems is the product solving and how is that benefiting you?
It allows me to connect with a large customer base on specific topics with one email cadence.
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