Salesloft
SalesloftReviews from AWS customer
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4,040 reviews
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A powerful sales engagement tool.
What do you like best about the product?
The product is very effective in sales engagement and makes it possible for us to drive more revenue.
It is a very intuitive and flexible sales software especially to small businesses and companies with tight budgets.
Effectiveness of the software in business opportunity management, analytics and forecasting.
Salesloft is very customizable to meet specific business needs and objectives.
It very well suited in managing outbound sales and improving customer response rate.
Customer support service of the software are topnotch they respond on time.
It is a very intuitive and flexible sales software especially to small businesses and companies with tight budgets.
Effectiveness of the software in business opportunity management, analytics and forecasting.
Salesloft is very customizable to meet specific business needs and objectives.
It very well suited in managing outbound sales and improving customer response rate.
Customer support service of the software are topnotch they respond on time.
What do you dislike about the product?
A lot of the software features have met our needs. The only issue is the steep learning curve of the product that hinders effective implementation especially to unexperienced users.
What problems is the product solving and how is that benefiting you?
The product has played a very critical role of streamlining sales engagement and ensuring proper workflow management. Through use of the product we have been able to assess effectiveness and suitability of our various sales activities.
Seamless CRM Integration and Time Saver
What do you like best about the product?
I appreciate how Salesloft seamlessly integrates with my mobile number, Outlook, and Salesforce, allowing me to log my calls and emails only once, saving me valuable time and effort. The synchronization feature is incredibly efficient as it maintains all my communication and client notes organized without additional input, which boosts my productivity. I particularly like how Salesloft records calls and activities automatically, providing my managers with access to track my work progress effortlessly. This integration eliminates the need for redundant data entry across multiple platforms, which is essential in my fast-paced work environment. The easy setup and the ability to self-learn the system made the onboarding process smooth, enabling me to become proficient quickly and help my team get up to speed. The overall value that Salesloft adds to my workflow, combined with its capability to serve as a central reference for client interactions, makes it indispensable, which is why I would highly recommend it to others.
What do you dislike about the product?
I would like the ability to add emojis in emails to enhance communication. Additionally, I wish there was a feature where, if a client calls back, it would automatically note the call and begin logging it seamlessly.
What problems is the product solving and how is that benefiting you?
I use Salesloft to log calls, emails, and cadences, saving time by syncing with Salesforce and Outlook, allowing efficient client communication updates and visibility for my managers.
Boosts Sales Productivity with Smart Automation and Personalization
What do you like best about the product?
I like how Salesloft automates tasks for instance follow-up emails thereby saving time ensuring teams work optimally.
It enables multichannel engagements and offers us data driven insights aiding us in decision making.
With proper automation and minimal administrative tasks, teams focus on selling and this leads to increased sales productivity.
The tool promotes engagement and personalization and the AI features come-in handly when personalizing communication.
With AI features also, revenue forecasting becomes easy and this helps in the planning process.
It enables multichannel engagements and offers us data driven insights aiding us in decision making.
With proper automation and minimal administrative tasks, teams focus on selling and this leads to increased sales productivity.
The tool promotes engagement and personalization and the AI features come-in handly when personalizing communication.
With AI features also, revenue forecasting becomes easy and this helps in the planning process.
What do you dislike about the product?
I find Salesloft remarkable more so when using it and personalizing engagement and communications. No serious flaws realized.
What problems is the product solving and how is that benefiting you?
The tool has helped us handle our sales and boosted our sales immensely thanks to AI, sales coaching and sales engagement features.
SalesLoft is for users
What do you like best about the product?
The cadences and tasks are essential for our sales team.
What do you dislike about the product?
Nothing really. We were not involved in the setup so there are a few things we would change
What problems is the product solving and how is that benefiting you?
This tool offers a centralized location for all prospect and customer contacts. In the past, we used other solutions, but our team often struggled to find information or missed important opportunities with prospects and customers.
good so far
What do you like best about the product?
Salesloft is highly valued for its ability to streamline sales engagement by consolidating outreach across email, phone, and LinkedIn InMail into one platform. It combines automation with personalization through tailored cadences, enabling reps to scale outreach without losing the human touch. Robust analytics provide visibility into key metrics like emails sent, calls logged, and meetings booked, helping teams optimize performance. Seamless integration with CRMs such as Salesforce and secure OKTA-based access ensures smooth workflows, while compliance features like Do Not Contact tagging support GDPR adherence and maintain audit trails. Overall, Salesloft enhances efficiency, accountability, and personalization for modern sales teams.
What do you dislike about the product?
Salesloft has a few notable drawbacks that can impact user experience. Frequent issues include email and calendar disconnects, which require repeated reconnections and disrupt workflows. Users have also reported outages where emails appear as failed in Salesloft despite being sent through Outlook, creating confusion and extra verification steps. Additionally, past security concerns involving integrations raised questions about vendor transparency and reliability. Compliance processes, such as managing Do Not Contact tags and GDPR requirements, can be cumbersome, involving multiple manual steps for proper documentation and audit trails. These challenges highlight areas where Salesloft could improve stability, security, and ease of compliance management.
What problems is the product solving and how is that benefiting you?
Salesloft is solving several common challenges in sales engagement, and here’s how that benefits you in your role:
1. Managing Outreach at Scale
Salesloft eliminates the complexity of handling multiple touchpoints manually by providing structured cadences for email, calls, and LinkedIn InMail. This ensures consistent communication without sacrificing personalization.
2. Reducing Administrative Burden
Automation of repetitive tasks—such as scheduling follow-ups and logging activities—frees up time for strategic work, allowing you to focus on building relationships and closing deals.
3. Improving Visibility and Accountability
Detailed analytics and activity tracking give you clear insights into what’s working and what isn’t. This helps you optimize outreach strategies and demonstrate ROI to stakeholders.
4. Enhancing Workflow Integration
Seamless integration with CRM systems ensures data accuracy and reduces manual entry errors, making your workflow smoother and more reliable.
5. Supporting Compliance
Features like Do Not Contact tagging and GDPR compliance tools simplify regulatory adherence, reducing risk and saving time on manual checks.
1. Managing Outreach at Scale
Salesloft eliminates the complexity of handling multiple touchpoints manually by providing structured cadences for email, calls, and LinkedIn InMail. This ensures consistent communication without sacrificing personalization.
2. Reducing Administrative Burden
Automation of repetitive tasks—such as scheduling follow-ups and logging activities—frees up time for strategic work, allowing you to focus on building relationships and closing deals.
3. Improving Visibility and Accountability
Detailed analytics and activity tracking give you clear insights into what’s working and what isn’t. This helps you optimize outreach strategies and demonstrate ROI to stakeholders.
4. Enhancing Workflow Integration
Seamless integration with CRM systems ensures data accuracy and reduces manual entry errors, making your workflow smoother and more reliable.
5. Supporting Compliance
Features like Do Not Contact tagging and GDPR compliance tools simplify regulatory adherence, reducing risk and saving time on manual checks.
Intuitive Interface and Easy Setup
What do you like best about the product?
I appreciate the interactive and user-friendly interface of Salesloft, which is almost playful, allowing me to perform tasks with fewer clicks and quickly find what I'm looking for. Additionally, I like how Salesloft allows automating some tasks, especially those related to emails, which greatly facilitates my daily work. Integrating Salesloft with other tools, such as Salesforce and Outlook, was very easy and almost intuitive, making the initial setup process very smooth. The ease of use and the seamless integration with other platforms like Salesforce and Outlook stand out as aspects I value in Salesloft.
What do you dislike about the product?
I have no comments
What problems is the product solving and how is that benefiting you?
I use Salesloft to check performance and plan to automate tasks related to emails, taking advantage of its interactive interface that makes it easier to find what I'm looking for with fewer clicks.
Revolutionized Our Outreach Process with Ease
What do you like best about the product?
I absolutely love how Salesloft simplifies my daily outreach tasks. The platform makes it incredibly easy to navigate through different campaigns and cadences without feeling overwhelmed, allowing me to handle multiple outreach steps simultaneously. This functionality is invaluable because it incorporates outreach smoothly into my day, rather than making it a time-consuming chore. Additionally, I really appreciate the integration of Salesloft with LinkedIn Sales Navigator and Salesforce, which ensures fluidity across the tools I use regularly. This seamless ecosystem boosts efficiency and enhances my workflow. I also find the initial setup for my personal use straightforward and hassle-free. Overall, using Salesloft has significantly enhanced the manageability of my current role and I believe it could revolutionize manual outreach processes for any sales-related job.
What do you dislike about the product?
I think it would be nice to have an easier way to flag contacts for enrichment. I know that's not necessarily something that doesn't work or could be improved, but I think that's a current use that would be a really great value add to have.
What problems is the product solving and how is that benefiting you?
I use Salesloft to efficiently reach out to prospects at scale, maintain consistency, get follow-up reminders, and manage diverse outreach methods, simplifying daily tasks.
Mixed Experience with Useful Features and Laggy App
What do you like best about the product?
I appreciate Salesloft's ability to inform me precisely when a person opens an email I've sent, allowing me to gauge their interest and who might be ignoring my messages. This feature is crucial in determining if leads are genuinely engaging or simply brushing me off. Additionally, having a separate Salesloft number is incredibly useful, especially when a customer has blocked my personal cell number; it allows me to contact them seamlessly. These features collectively enhance my ability to track engagement and maintain communication effectively in my role as an outbound sales representative.
What do you dislike about the product?
I just think the Salesloft mobile app isn't great. It's a bit laggy. Sometimes it doesn't load data that I'd like if I'm in the field and I want to search up a person or an account on Salesloft. Sometimes it doesn't actually show me all of the previous data corresponding to that certain account or person. The initial setup was definitely a challenge. While I had an easier go of it than other people, it was still challenging. I also think that the whole cadence feature doesn't add a ton of value beyond just tracking walk-ins and the email features. Therefore, I don't see much more value in these features.
What problems is the product solving and how is that benefiting you?
I use Salesloft to track walk-ins and email engagement, helping me monitor success rates and contact interested leads promptly.
Have more licenses for individuals
What do you like best about the product?
I enjoy its ease of use, ease of integration and I enjoy the number of features.
What do you dislike about the product?
I wish there was more control as an individual vs having to go through my manager. I wish there were more specific licenses for an individual.
What problems is the product solving and how is that benefiting you?
Its helping reaching out to customers in a fairly timely manner.
User-Friendly and Efficient—A Game-Changer for Productivity
What do you like best about the product?
User friendly and efficient. Love the layout especially the Cadence view and ease of logging activities
What do you dislike about the product?
Could better utilize AI i.e. parallel dialer, AI-emails
What problems is the product solving and how is that benefiting you?
Getting through my list of leads daily in a way that is efficient
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