Salesloft

What do you like best about the product?

Salesloft’s cadences helped me execute more consistent outreach and improved my follow-through somewhat. The AI-guided prioritization usually pointed me to the right next step. I also used it for trend analysis, data visualizations, and report generation.

What do you dislike about the product?

Some of the features feel kind of cumbersome to use. It seems like there are too many of them, and not enough care was put into crafting the UX, so the overall experience doesn’t feel as smooth as it could.

What problems is the product solving and how is that benefiting you?

I got somewhat better follow-through on outreach, and the AI usually helped me choose the right next step. Conversation insights sometimes led to useful coaching.

What do you like best about the product?

It very reliably syncs data between the platform and CRM, records data about emails and calls, and aligns with best practices for managing phone number reliability. The analytics are clearly presented and can be coached with, and the Rhythm algorithm mostly functions as intended (though it would be difficult to audit). Conversation Insights provide reasonable summaries and next steps.

What do you dislike about the product?

Notes stay in the platform and don’t push to Salesforce or have any availability via API. The AI is pretty replacement level versus other tools that generate email copy, neither good nor bad. Development on Conversation Insights capability has slowed as the merger with Clari has taken higher priority.

What problems is the product solving and how is that benefiting you?

It helped somewhat with follow-through since the analytics are clearly presented and can be coached with, and the culture permeates beyond tooling. Rhythm usually points me to the right next step.

What do you like best about the product?

My work and life depends on it because I do a lot of activities in a day, and it’s pretty easy to keep a track record of it. The AI helped me rewrite an email that had a lot of errors and shortened the length, which eventually made the prospect reply. Cadences improved my follow-through significantly, and the AI-guided prioritization pointed me to the right next step very reliably.

What do you dislike about the product?

It doesn't have an auto-dialer, that's the only thing

What problems is the product solving and how is that benefiting you?

It’s easy for me to keep a track record of my daily activities. I’ve had better follow-through from cadences, and AI-guided prioritization reliably points me to the right next step. The AI email rewrite also helped get a prospect to reply.

What do you like best about the product?

The cadences are easily the best part of Salesloft. It really helps me build my day and keep consistent outreach to prospects. Automated emails, email platform integration, and multi-step planning meet what I need overall.

What do you dislike about the product?

I’m not even aware of the AI capabilities within the platform itself, so I haven’t used AI-guided prioritization. Dashboards and the activity dashboard haven’t been useful for me because they sometimes feel inaccurate, and we rarely coach off of data from Salesloft (maybe it’s lacking in my org). Quality of support has also been lacking.

What problems is the product solving and how is that benefiting you?

It significantly improved my follow-through by helping me build my day and maintain consistent outreach to prospects.

What do you like best about the product?

I like that the cadences helped me execute consistent outreach and significantly improved my follow-through. Task management and email tracking/automation worked well for me. The AI was useful for client research and content optimization, and AI-guided prioritization usually pointed me to the right next step.

What do you dislike about the product?

Calls and voice, shared records, and content management didn’t work well for me. The AI isn’t always easy to catch and correct when it makes a mistake.

What problems is the product solving and how is that benefiting you?

I saw significantly better follow-through on outreach using cadences. I also got help with client research and content optimization, and the AI usually guided me to the right next step.

What do you like best about the product?

I like the email tracking/automation, activity tracking, and call list management.

What do you dislike about the product?

Task management didn’t work well for me, and the AI features (Generative AI and AI Copilot) weren’t helpful. The AI-guided prioritization rarely pointed me to the right next step, and conversation insights rarely led to useful coaching.

What problems is the product solving and how is that benefiting you?

Cadences improved follow-through a little.

What do you like best about the product?

What I like most about Salesloft is that it is quite easy to use and very intuitive. The integrations with Salesforce also seem very useful because they allow you to have everything connected and work without having to jump between tools.

And the AI part seems interesting to me, especially to better understand engagement and know where it is worth focusing and following up.

What do you dislike about the product?

Perhaps what I like least is that, at first, it can be a bit complex to understand all the functionalities and get the most out of the platform. I also think some things could be more intuitive and easier to configure. And, depending on the usage, the price can be a point to consider.

What problems is the product solving and how is that benefiting you?

I believe it mainly solves the problem of maintaining a constant and structured follow-up of leads. Sometimes we generate leads from marketing, but then it is difficult to ensure they receive the appropriate follow-up.

With Salesloft, you can automate part of that process, create cadences, and have more visibility on how contacts are interacting. For me, this helps to lose fewer opportunities and ensures marketing and sales are more aligned.

Recommendations to others considering the product:

N/A

What do you like best about the product?

Action driven with real data and numbers. Helped in taking decisions in quicker and easy manner.

What do you dislike about the product?

Access only to revenue system for other system you have to rely on different.

What problems is the product solving and how is that benefiting you?

Built for every role, and for partners who depend on data. Grouping all stakeholders in a single system to maintain and process data.

What do you like best about the product?

Cadence features and their integration with Nooks tools.

What do you dislike about the product?

The UI and UX could always be improved, and it feels like they’ve stayed the same for quite a while now.

What problems is the product solving and how is that benefiting you?

Any day follow-up needs to be, and it is helping me follow up

What do you like best about the product?

It is my main and all encompassing tool for my job. I need it

What do you dislike about the product?

There isn't much to nitpick. The dialer can maybe be upgraded a bit but we don't even use the dialer (we have another tool)

What problems is the product solving and how is that benefiting you?

Being my main tool for outreach. Couldn't imagine not having it