Salesloft
SalesloftReviews from AWS customer
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Great product sold and supported by great teams
What do you like best about the product?
I love the ability to customize an email inside of a cadence before sending
What do you dislike about the product?
I wish I had better insight into how team members are performing
What problems is the product solving and how is that benefiting you?
We have created a more efficient, trackable, and controllable outreach system. Through this, we project to create way more meetings this year.
Recommendations to others considering the product:
Salesloft is excellent for young sales organizations looking to amplify and control their outreach strategies!
Tool to help you automate your day to day
What do you like best about the product?
The way Salesloft is updated, useful, and scalable.
What do you dislike about the product?
As a downsize I dislike not being able to automate my LinkedIn actions by using LinkedHelper.
What problems is the product solving and how is that benefiting you?
Time saved, very well.
Recommendations to others considering the product:
N/A
Tool that manages your outbound sales process
What do you like best about the product?
It manages my outbound process in one place.
What do you dislike about the product?
I find the user flow a little mixed up .
What problems is the product solving and how is that benefiting you?
Helps manage my outbound data in one place
Recommendations to others considering the product:
Must need tool for outbound sales
A tool to manage the outbound sales process
What do you like best about the product?
This tool helps me manage my outbound sales activities in one place.
What do you dislike about the product?
I find the flow a litlle complex . That could be worked upon.
What problems is the product solving and how is that benefiting you?
Outbound sales process is simplified.
Recommendations to others considering the product:
Must use tool for outbound sales
its very helpful and make the work easy and automated
What do you like best about the product?
the automation and email campaign that we can launch through salesforce
the best part is integration of SL to salesforce
we can call from SL and track all the activities from the single platform
User friendly
the best part is integration of SL to salesforce
we can call from SL and track all the activities from the single platform
User friendly
What do you dislike about the product?
there's no such thing, everything is planned and designed carefully, start from bulk uploading to show the duplicates that's been worked upon, its very user friendly.
no such dislike things
no such dislike things
What problems is the product solving and how is that benefiting you?
it saves time, it make my work effecient and easy. help in automating all the email campaigns
Customizable messaging at your fingertips
What do you like best about the product?
How easy it is to customize and clone messaging.
What do you dislike about the product?
I wish the A/b testing functionality wasn't always at random. Ex: Person who receives Message A could also receive Message A for the second email.
What problems is the product solving and how is that benefiting you?
We recently started to expand Salesloft out to our AMs and CSMs for follow-up and upsell messaging campaigns. Salesloft isn't just for outbound/cold emailing!
Great Salesloft implementation
What do you like best about the product?
I loved Salesloft as an end-user and now as an admin, I loved how easy it was to get it up and running for a small team that I currently manage.
What do you dislike about the product?
Some statistics are not being accurately updating, but the support team is aware of those and is helping me.
What problems is the product solving and how is that benefiting you?
I'm several steps ahead of problems by running cadences with Salesloft and the main benefit is having my team focused in a single platform that guides them on each step to take to outreach.
Recommendations to others considering the product:
Awesome tool, very intuitive and easy to use.
Best assistant
What do you like best about the product?
The best feature I guess is. the cadence. All of my colleagues use the cadence. to target our customers and it is so effective.
What do you dislike about the product?
Sometimes the extension doesn't work and the calling feature too
What problems is the product solving and how is that benefiting you?
Client Reach
Things could be going better.
What do you like best about the product?
Offers a full feature set to cover all aspects of the sales motion, from prospecting to selling.
What do you dislike about the product?
Salesloft has a great feature set, but for one reason or another, we have been running into A LOT of bugs. Specifically, if you Outlook (vs Gmail) and are like us, you will experience many issues with the integration. These integrations issues impact many other features within the platform, for example, Calendar and whether or not the Conversations feature will record calls. Additionally, the poor connection with Outlook seems to impact the Salesloft connect app within the Outlook inbox, it usually needs to be refreshed or reset weekly to get that functionality to work. Aside from the compatibility issues with Outlook, we constantly run into issues with the Chrome extension having to be refreshed or repaired. The support model, using cases is pretty standard. The team does a good job of acknowledging the initial case submission, but troubleshooting/fixing takes weeks... and weeks.
What problems is the product solving and how is that benefiting you?
Delivering multi-touch cadences across email, phone, and social. We have realized efficiencies related to eliminating clicks and manual steps in the prospecting process.
Recommendations to others considering the product:
Salesloft was an early mover in the sales engagement market and is now a household name, but there may be other solutions out there delivering a similar feature set with fewer bugs and lackluster support. Overall they may have grown so large and lost the focus on delivering a great product while also putting the customer's needs at the center of what they do. I've personally used Salesloft (both as an end-user and administrator) over the past five years and have not run into as many product difficulties and support issues as I have in the last six months. Still a sales engagement platform with a full feature set, but perhaps vet and test it out, although I don't think they offer pre-sale trials unless that has changed.
Helpful for keeping in check with clients
What do you like best about the product?
Helpful to keep organized and refer back to phone and email notes.
What do you dislike about the product?
That I can't add an additional email address when running an email cadence.
What problems is the product solving and how is that benefiting you?
Helps me stay organized and reminds me to call on customers at the right time.
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