Salesloft
SalesloftReviews from AWS customer
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4,057 reviews
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very good service
What do you like best about the product?
insights at every stage of the sales process
What do you dislike about the product?
nothing specifically could be disliked from my pov
What problems is the product solving and how is that benefiting you?
close follow up of the potential deal barriers
It's a 10 out of 10
What do you like best about the product?
Salesloft flat out delivers. I have used multiple cadencing tools and have found no other tool out there that delivers the leads for our sales pipeline. It is simple to use and our BDRs are absolutely crushing it using this product.
What do you dislike about the product?
Salesloft is pricey but it delivers well worth its cost on leads for us that close. I would prefer to have an easier way to add new reps to the tool rather than having to work with sales people frequently.
What problems is the product solving and how is that benefiting you?
We use Salesloft for cadencing for our Sales funnel. It is automating outreach to build pipelines that eventually lead to closed business. We replicate many cadences for our BDRs and can track analytics on what is useful. Shout out to our CSM who also holds learning sessions.
Recommendations to others considering the product:
Work with your CSM to learn how others are successful.
Great Sales Tool
What do you like best about the product?
The ability to connect with other software, such as Eloqua. It's great for organizing, and I think the dashboards are very helpful.
What do you dislike about the product?
Personally, I dislike that sometimes there are connectivity issues
What problems is the product solving and how is that benefiting you?
For our business, we're using Salesloft to organize our contacts.
Customer Success Needs Help
What do you like best about the product?
Easy to use. Links well to Zoom Info & Salesforce
What do you dislike about the product?
Not having a dedicated customer service rep. When issues arise, you have to repeat your issue to multiple people vs. dealing with one person.
What problems is the product solving and how is that benefiting you?
Automated cadences are a benefit. Leadership being able to see opens/clicks to determine successful campaigns.
Recommendations to others considering the product:
Ensure you have a dedicated admin that understands both Salesforce & Salesloft and can update as business needs change.
Director of Inside Sales
What do you like best about the product?
The cadences and analytics. It helps me to stay consistent and targeted with my outreach. I also love the gmail plugin (when it works). It cuts my response time in half.
What do you dislike about the product?
The slow response to glitches with the platform. It takes the tier 1 rep too long to move issues/concerns to the team who can provide a resolution.
What problems is the product solving and how is that benefiting you?
Salesloft addresses the lag in lead response and missing ongoing touchpoints with prospects/current customers.
Best outreach platform
What do you like best about the product?
unlimited calling is a great option to have
What do you dislike about the product?
having to clear my cache and cookies regularly is a inconvenience
What problems is the product solving and how is that benefiting you?
everything
Very user friendly and a great platform to keep my leads organized.
What do you like best about the product?
I like how detailed you can make each cadence. You can easily edit and do whatever necessary to make your steps more efficient
What do you dislike about the product?
Very little- especially now that the pause cadence feature just came out.
What problems is the product solving and how is that benefiting you?
Making sure my leads are all in one place.
Recommendations to others considering the product:
n/a
Couldn't do my job without it!
What do you like best about the product?
That it helps me structure and organise my day and pipeline.
What do you dislike about the product?
That I can't insert my own meetings link.
What problems is the product solving and how is that benefiting you?
So good to help me keep on top of all my moving prospects etc etc, otherwise it would feel really scattered. It also hones my focus everyday.
Enjoying customer engagement
What do you like best about the product?
How organized the platform is and how it makes engagement easier for our reps.
What do you dislike about the product?
I dislike how it seems like Conversational Intelligence & Deals seem to have been released without putting too much into the features. We can't even implement Deals & CI while helpful could be so much more.
What problems is the product solving and how is that benefiting you?
Organized engagement. We've realized that by increasing our call volume just slightly increases our pipeline exponentially.
The efficient way
What do you like best about the product?
Salesloft makes us more efficient in our prospection tasks and is also very useful for the marketing team so we can create step by step cadences that our Sales Team can follow. The support is always very helpful and fast too
What do you dislike about the product?
Nothing really... when we had issues with the platform or the integration, the support had our back very quickly.
What problems is the product solving and how is that benefiting you?
Efficiency of the sales team and the prospection campaigns. Control on the message delivered by the sales. Great tool to come back on the activities and to train. Analytics make us more efficient too.
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