Salesloft
SalesloftReviews from AWS customer
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Marketing automation in both B2B and B2C channels.
What do you like best about the product?
SalesLoft is a marketing automation platform that we use in both business-to-business and business-to-consumer channels. It assists us in identifying, qualifying, and nurturing leads via marketing campaigns. SalesLoft offers numerous advantages, including the following:
- It provides a comprehensive view of our company's marketing performance by outlining all revenue and lead generation sources and identifying which content performs best for which audience.
- Our marketing teams can plan their campaigns more effectively by leveraging SalesLoot data to forecast the amount of time and money required to execute each campaign.
- They have a tool that enables us to create personalized emails that are triggered by our customers' specific indications of interest.
- SalesLoft offers an analytics dashboard that provides insight into the most effective content for increasing customer sales.
- It provides a comprehensive view of our company's marketing performance by outlining all revenue and lead generation sources and identifying which content performs best for which audience.
- Our marketing teams can plan their campaigns more effectively by leveraging SalesLoot data to forecast the amount of time and money required to execute each campaign.
- They have a tool that enables us to create personalized emails that are triggered by our customers' specific indications of interest.
- SalesLoft offers an analytics dashboard that provides insight into the most effective content for increasing customer sales.
What do you dislike about the product?
Among the company's worst characteristics is its dissatisfactory customer service. There are numerous instances where SalesLoft makes a mistake, and customer service does not resolve it. The worst feature of SalesLoft is that it lacks an automatic response feature, which means that if a representative does not respond to an email, there is no way to contact them unless you call.
What problems is the product solving and how is that benefiting you?
SalesLoft provides tools that assist our organization in developing, managing and optimizing its sales processes. SalesLoft is the only software available today that enables businesses to automate their sales processes significantly. Salespeople can concentrate on what they do best - cultivating customer relationships. They take advantage of built-in features such as lead scoring and email automation to nurture leads automatically and ensure they never miss a target.
Recommendations to others considering the product:
In a few words, SalesLoft helps you grow your revenue through the power of relationships. Try the software out!
Amazing tool for my Customer Success team
What do you like best about the product?
The things I love about Salesloft -
1. I can track the conversations with clients easily and see tee-up any loose ends from the past.
2. I use it for mass outreach for conducting Client Office Hours and track what's the messaging that resonates with the clients most.
3. I love using the templates, snippets that I just pull in in the emails, saving a lot of time.
1. I can track the conversations with clients easily and see tee-up any loose ends from the past.
2. I use it for mass outreach for conducting Client Office Hours and track what's the messaging that resonates with the clients most.
3. I love using the templates, snippets that I just pull in in the emails, saving a lot of time.
What do you dislike about the product?
1. Sometimes, all the people don't get imported in the cadence, it's always 80-85%, sometimes lesser.
2. Looking at the templates, it's clunky and is very tightly fit, can't see the subject line unless I click into it
2. Looking at the templates, it's clunky and is very tightly fit, can't see the subject line unless I click into it
What problems is the product solving and how is that benefiting you?
1. doing mass client outreach, inviting people for events and sending 3 emails as a part of cadence.
2. also recently started focusing on nurturing unhealthy and at risk accounts and turn them into good health.
benefits - building cadences catered to the type of account is easy, can test different messaging easily.
2. also recently started focusing on nurturing unhealthy and at risk accounts and turn them into good health.
benefits - building cadences catered to the type of account is easy, can test different messaging easily.
Does the job well but I know there are better options out there.
What do you like best about the product?
I like how I can copy cadences, it spaces out the outreach when scheduled, and you can see analytics.
What do you dislike about the product?
I don't like how I have to upload contacts to salesforce and then again to salesloft.
What problems is the product solving and how is that benefiting you?
Large amounts of outreach. If you want to do a lot at scale it's good but hard to personalize.
Salesloft is a great platform that aids in the sales process!
What do you like best about the product?
The thing I like the best with Salesloft is the automation it provides. Emails can be automated as follow ups which enable me to focus on calls.
What do you dislike about the product?
This is tough because it is also a feature I enjoy but I would have to say the Cadence building process. I enjoy it because once the cadence is built and running, it is a no-brainer, but the building process can take some time.
What problems is the product solving and how is that benefiting you?
The follow-up process. Salesloft helps me to stay on top of follow-up without a thought. The benefit is that it has allowed me to stay on top of clients and not allow deals to slip through the cracks.
I recommend salesloft
What do you like best about the product?
the thread of activity on an email chain and the templatized contact methods
What do you dislike about the product?
not super intuitive dashboard, could look nicer
What problems is the product solving and how is that benefiting you?
making sure to follow up with prospects is much easier
Salesforce to Salesloft
What do you like best about the product?
I like being able to view client engagement with emails and content.
What do you dislike about the product?
Getting setup, initial learning curve when trying new functions. It is not always that obvious what I need to do to make an edit, deletion, find a different screen.
What problems is the product solving and how is that benefiting you?
Confirm email reads. Centralizing client-specific activities. Including my meeting availability in my emails.
Great for automation - can be a bit clunky
What do you like best about the product?
Automated follow-up emails and the ability to automatically not send a follow-up to those that do respond.
What do you dislike about the product?
Scheduling and setting up emails for cadences can be a bit clunky. The follow-up emails don't actually reply to the original email, they send a completely new email, so if a prospect missed the first, they can't scroll down to see it.
What problems is the product solving and how is that benefiting you?
Efficient prospecting and lead generation.
Hitting Sales Metrics through Cadences and Automation!
What do you like best about the product?
Cadences within Salesloft are easy to configure and drastically improved my daily activity metrics as a BDR. I had previously worked within a Google Sheet + Salesforce CRM to keep track of my activities per prospect which worked for over 1.5 years before I made the switch to Salesloft. Salesloft allowed me to automate cadence steps and keep track of cadence activity, whereas I manually had to keep track of where each prospect was within my cadences in my Google Sheet.
Salesloft has an integration to several Sales tools we used (Salesforce CRM and Zoominfo), which made it easy for me to add new contacts to my Hotlist on a daily or weekly basis. This also allowed me to add these contacts to different cadences for automated campaigns I ran when nurturing prospects or promoting collateral about our brand. Live tracking (clicks, opens, etc.) also aided in my success when sending out emails through the platform.
Another neat feature was the local dialer which translated into more pickups since the area code matched the prospect's. The call recording feature helped me (along with others) understand how well I handled specific calls and where I had areas of improvement to work on. Overall, Salesloft's automated cadences and daily cadence step tracking allowed for me to book more meetings by focusing on prospects that were receptive to my emails or spend more time on the phones rather than crafting a million emails per day.
Salesloft has an integration to several Sales tools we used (Salesforce CRM and Zoominfo), which made it easy for me to add new contacts to my Hotlist on a daily or weekly basis. This also allowed me to add these contacts to different cadences for automated campaigns I ran when nurturing prospects or promoting collateral about our brand. Live tracking (clicks, opens, etc.) also aided in my success when sending out emails through the platform.
Another neat feature was the local dialer which translated into more pickups since the area code matched the prospect's. The call recording feature helped me (along with others) understand how well I handled specific calls and where I had areas of improvement to work on. Overall, Salesloft's automated cadences and daily cadence step tracking allowed for me to book more meetings by focusing on prospects that were receptive to my emails or spend more time on the phones rather than crafting a million emails per day.
What do you dislike about the product?
The live tracking feature wasn't the most accurate at times due to firewalls setup on prospects' ends. Even when it provided intel on the device/location the email was opened on, I was never entirely sure if the person read my email or quickly tossed it to spam upon marking as read. Tread lightly when it comes to this feature, as I have had several prospects message me back even though I never got an open/read receipt through the live tracking feature. Consider it more as a bonus rather than a key indicator to understand how engaged your prospect is with your emails.
When it comes to emails, the formatting was a bit odd at times (weird spacing) and threads the previous email in the cadence so when it got to the 3rd email it would be:
- response to 2nd email
- 2nd email responding to first email
- 1st email
From a prospect's perspective it made these emails longer and sometimes feel like it was automated if I did not manually delete the previous email in the thread.
Overall, these were minute details that did not detract from my experience with Salesloft.
When it comes to emails, the formatting was a bit odd at times (weird spacing) and threads the previous email in the cadence so when it got to the 3rd email it would be:
- response to 2nd email
- 2nd email responding to first email
- 1st email
From a prospect's perspective it made these emails longer and sometimes feel like it was automated if I did not manually delete the previous email in the thread.
Overall, these were minute details that did not detract from my experience with Salesloft.
What problems is the product solving and how is that benefiting you?
Problem: organizing and automating cadences while uncovering valuable insights into email & call success rates
Benefits: call recording feature improved BDR performance as we now had a tool to listen to successful (and not-so-successful) calls to continuously adapt our cold calling
automated cadences allowed for more time spent on the phones and less time navigating through CRMs / other software
metrics on email success rate showed which email templates worked more efficiently than others (open rate, response rate, success rate, etc.)
Benefits: call recording feature improved BDR performance as we now had a tool to listen to successful (and not-so-successful) calls to continuously adapt our cold calling
automated cadences allowed for more time spent on the phones and less time navigating through CRMs / other software
metrics on email success rate showed which email templates worked more efficiently than others (open rate, response rate, success rate, etc.)
Recommendations to others considering the product:
Although I did not use the analytics section on a daily basis as a user of the platform, I would consider Salesloft to anyone who is looking to not only assist in organizing and automatic their cadences, but also improve their team through KPIs provided by the analytics section. These insights were a game-changer for me and my team as we were able to improve our success rates as we had more data to work with regarding email & call success. If you are looking for a one-stop-shop to improve the workflow of your BDRs/SDRs while also gaining valuable insights into their successes/areas of improvements, Salesloft is the way to go!
support sucks
What do you like best about the product?
Ease of tracking emails and daily help webinar
What do you dislike about the product?
Salesloft support sucks -takes days to get replies and still no answers
What problems is the product solving and how is that benefiting you?
tracking success/emails/analytics
Recommendations to others considering the product:
cust service sucks. they do NOT respond to emails.
Great
What do you like best about the product?
Cadences and how I'm able to see my contacts and along with my last touch quickly
What do you dislike about the product?
The fact that I'm only able to place contacts in cadences and not accounts. It makes it more likely for me to not reach out to company and not just the contact.
What problems is the product solving and how is that benefiting you?
Effiecncy. Workflow is much quicker
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