Salesloft
SalesloftReviews from AWS customer
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Quickly Increase Outreach, Customer Engagement, and Sales
What do you like best about the product?
I really like the Live Feed and tracking abilities. Easy to handle a large volume of leads complete steps. The call dialer is also very helpful and directly feeds the next call - Lofting Zoom meeting invite which includes a meeting recorder. Exporting from Zoominfo is also very helpful. The dialer feature has increased our outbound calls and live notes helps to prepare for additional meeting and file management.
Quickly being able to create a cadence and being outreach within minutes, especially if there are templates created. Snippets and Vidyards are also great tools that help engagement. Conversation Intelligence gives us the insights to prepare for additional meetings and even ideas for content and marketing from the feedback we receive during the call. Many API gave us the ability to contact SalesLoft to many different platforms - such as Zoominfo & Zoom
Quickly being able to create a cadence and being outreach within minutes, especially if there are templates created. Snippets and Vidyards are also great tools that help engagement. Conversation Intelligence gives us the insights to prepare for additional meetings and even ideas for content and marketing from the feedback we receive during the call. Many API gave us the ability to contact SalesLoft to many different platforms - such as Zoominfo & Zoom
What do you dislike about the product?
Unable to tell if email opens and clicks are real or spam software. The cadence analytics should provide more insights - such as successes per cadence. Spacing issues between the last sentence and signature.
It would be great if you could see the signature when creating emails to avoid spacing issues. Link clicks and visiting sites are sometimes not done by the email recipient - it would be good if there was a notification if it was a real link click (by a person) or spam software. These insights can be very helpful for lead generation and the signals we look for in our outreach. Only being able to directly export to 25 leads at a time from Zoominfo could be increased to a higher number. Typically, we can import up to a couple of hundred contacts per day - which could be accomplished quicker if the direct import was increased from 25 to even 50 at a time. Exporting a larger number via Excel is an opinion, but requires most time and steps.
It would be great if you could see the signature when creating emails to avoid spacing issues. Link clicks and visiting sites are sometimes not done by the email recipient - it would be good if there was a notification if it was a real link click (by a person) or spam software. These insights can be very helpful for lead generation and the signals we look for in our outreach. Only being able to directly export to 25 leads at a time from Zoominfo could be increased to a higher number. Typically, we can import up to a couple of hundred contacts per day - which could be accomplished quicker if the direct import was increased from 25 to even 50 at a time. Exporting a larger number via Excel is an opinion, but requires most time and steps.
What problems is the product solving and how is that benefiting you?
Large-volume outreach - both emails and calls. Multiple touch cadences have been very helpful to us - emails, LinkedIn touch, calls have landed more first meetings for us. We also sped up our outreach ability and increased our first client meetings within a few weeks. Learning from the signals we receive from the tracking and analytics has helped us create additional content that resonates with our outreach lists. Adjusting the length of the cadences has also provided us insights to know how many emails are needed before we can expect responses from our outreach.
Templates are very helpful when the same content is used frequently and also helps create cadences quicker. The phone dial automatically feeding the next call is also helpful and take live notes is a great way to stay organized. Since SalesLoft is very easy to use, we've been able to quickly onboard new sales development representatives and have them up to scales faster than expected.
Templates are very helpful when the same content is used frequently and also helps create cadences quicker. The phone dial automatically feeding the next call is also helpful and take live notes is a great way to stay organized. Since SalesLoft is very easy to use, we've been able to quickly onboard new sales development representatives and have them up to scales faster than expected.
Recommendations to others considering the product:
Leverage the training, support, and videos SalesLoft provides. This will help your organization achieve success faster and get the results you're looking for. If your looking for a tool that easy to use and be customize to meet the needs of your organization this is the platform.
All they care about is you signing the contracts
What do you like best about the product?
I liked the best their sales person and sales process
What do you dislike about the product?
Platform is overpriced compared to outplayHQ ($79 per seat) or Zoominfo ($80/seat for Zoominfo Engage).
Customer success team does not care about you. Bugz, even after being reproted, were not fixed for a month.
Even if your startup closes and you did not use Salesloft at all and you are asking for a way out - they wont give it to you.
Customer success team does not care about you. Bugz, even after being reproted, were not fixed for a month.
Even if your startup closes and you did not use Salesloft at all and you are asking for a way out - they wont give it to you.
What problems is the product solving and how is that benefiting you?
Cold outreach
Recommendations to others considering the product:
Don't sign the contract till you reasearch other options + do not go for extra seast, start with 1 seat
Very intuitive
What do you like best about the product?
I like the fact that I can see which prospects are engaging with my content.
What do you dislike about the product?
Building out a cadence can be confusing, especially when it comes to "steps" and specific "days".
What problems is the product solving and how is that benefiting you?
I'm saving time connecting with prospects
Recommendations to others considering the product:
If people want to save time on emailing prospects, or if they want to know which prospects are engaging with their content, then this platform is the way to go.
SalesLoft as a daily tool
What do you like best about the product?
My company supports my efforts with a digital platform to direct my efforts toward driving revenue for both myself and the company. The tool is relevant, strategic, and fairly cutting edge.
What do you dislike about the product?
SalesLoft has some kinks - I send an e-mail and it shows as sent in my Outlook, yet almost always remains in the prospect profile as a draft in SalesLoft, even after it's been sent. There is a lag between SL and SF, but I understand that and it isn't much of any issue.Would love to disable the voice on click thru dialing - just have a tone to confirm action. Otherwise, not much I don't like.
What problems is the product solving and how is that benefiting you?
vs. what? Vs. a pad of paper - see "Like Best". Not sure if it's superior to Outreach - would love to try Outreach and compare. I continue to ask myself - why can't I just do all of this in Salesforce? Why the add-on, but I get it.
Salesloft makes following my cadence so much easier!
What do you like best about the product?
It keeps my cadence organized, and in turn, I am less stressed and know when to contact a lead
What do you dislike about the product?
No complaints! I love everything that Salesloft continues to do
What problems is the product solving and how is that benefiting you?
I am keeping my cadence health score extremely high, something that I have struggled with before in other CRM's
SalesLoft is almost an absolute requirement for me as a salesperson
What do you like best about the product?
Ease of use. They seem to be thinking about things to create for us before we are. I like how everything can be integrated in one place.
What do you dislike about the product?
It can be a bit time-consuming to create cadences and think through what the best way to reach out to someone might be. It could be nice to have pre-built cadences available.
What problems is the product solving and how is that benefiting you?
Reaching out to as many people as possible is a tough job. SalesLoft organizes my work and brings it all together in one place. -- It saves me a significant amount of time and lets me rest easy knowing that my prospects aren't falling through the cracks.
Recommendations to others considering the product:
Consider this a must-have for any organization where outbound activity is needed to hit your number.
Very good product, have enjoyed using it more than OutReach
What do you like best about the product?
Integration with tracking emails sent and replies all in one place.
What do you dislike about the product?
Haven't found anything I don't like yet.
What problems is the product solving and how is that benefiting you?
Ability to track customers responses and cadences we have put them in before. Also knowing who else has contacted someone and the conversations they had as well.
efficient and user friendly.
What do you like best about the product?
Automated cadence steps
Easy to make calls and the option to have inbound calls rerouted to your cell
Easy to make calls and the option to have inbound calls rerouted to your cell
What do you dislike about the product?
Salesloft sometimes crashes and emails are backlogged/fail to send out
What problems is the product solving and how is that benefiting you?
being able to reach intended recipients easily, and fluidy.
Recommendations to others considering the product:
use it if you need a platform to streamline outreach
Decent Product, Horrendous Support
What do you like best about the product?
Their platform works well for most uses. Overall, I think it has added value for our sales org. I am quite fond of their integration with LinkedIn Sales Navigator, it's probably been the most useful part of the platform for us.
What do you dislike about the product?
Customization options and reporting features are very limiting. Support has been an even larger issue for us. Our product support tickets will sit for months before getting an unhelpful response. We've also had countless problems with their accounts receiveable team charging us incorrectly then taking months to refund.
What problems is the product solving and how is that benefiting you?
We're able to add more personalization to our outreach and manage our contact lists more easily.
Salesloft is best for people that have multiple accounts
What do you like best about the product?
Being able to go through more then 100 accounts in one go
What do you dislike about the product?
Not being able to import accounts into salesloft
What problems is the product solving and how is that benefiting you?
Running cadences helps me stay on top of my stale accounts, which keeps me in touch with the prospects.
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