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Salesloft

Salesloft

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External reviews

4,072 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Organized

  • July 26, 2021
  • Review provided by G2

What do you like best about the product?
The fact that it helps you organized your work daily, like knowing who you have to call and who you have to send an email.
What do you dislike about the product?
The fact that it's not entirely automating
the sentence at the end of an email "would you like to opt out"
What problems is the product solving and how is that benefiting you?
I can address all the prospects from my CRM. Once I imported them in the cadence, it's all set up.
Recommendations to others considering the product:
It's an excellent tool to help you with your daily prospection
You have more time to be efficient in your sales
You can follow up more easily your work and see who has seen your emails or not
You can analyze which cadences are more successful than the other


    Market Research

Salesloft helps me win

  • July 23, 2021
  • Review provided by G2

What do you like best about the product?
Statistics on what is working as it helps me get better at growing the response rates
What do you dislike about the product?
A simple fix would be bulk uploading to campaigns.
Having hover over tips or ways in which I can improve some of the statistics would really help me make sense of the wealth of data
What problems is the product solving and how is that benefiting you?
Lots and lots more meetings with clients.
Speedier turn around time of proposals
Ease of locking in meetings with clients
Ability to easily see what is working with email campaigns
Recommendations to others considering the product:
Get your hands dirty, use it, use it, then use it again and you'll find all the benefits you need


    Computer Software

Efficient solution that helps execute sales tasks

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
I like that Salesloft integrates with SF
What do you dislike about the product?
I wish some features were more automated
What problems is the product solving and how is that benefiting you?
Helps me keep track of people I need to contact
Recommendations to others considering the product:
Be able to track and log into phone conversations what 'drop in voicemail' has been used


    Jay H.

Product is 10/10, sales team 10/10, implementation 0/10 so make sure you can DIY it

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
- How much you get with the package
- the dialer is awesome, well priced and easy to use
- comes with a decent call intelligence suite
- sales team is knowledgeable and easy to work with (will help motivate you to buy now vs. sitting on proposals for months)
- intuitive and easy to set up. I'm a small business leader and not a salesforce admin and it did it myself with ease
What do you dislike about the product?
- they force you to pay implementation/pro serve fees and all you get is an email from marketing automation and an invite to a webinar. It's litterally like paying your phone company to remotely 'turn it on for you'. I cringe hard at this.
- A little more work on analytics would be good. It's good not great but I'm content
What problems is the product solving and how is that benefiting you?
- SDR / BDR velocity
- faster sales onboarding
- being data driven
- reliable VOIP


    Stephanie B.

Working with SalesLoft has been a breeze! I love SalesLoft, it's very easy to use!

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
I like SalesLoft because it is helpful, user-friendly and the interface is very easy to use. Some of the upsides of SalesLoft include easy-to-access metrics in one place for you and your team. It's also easy to track communication like calls, emails, and also things like contacts, companies, team members. Tracking my emails is especially easy, just link to your email service provider, and you're done. I like that you can also schedule emails to be sent out and even stop them if you realize a mistake has been made. Creating cadences in SalesLoft is also a favorite feature of mine. Using the cadences helps me manage my time more productively because it tells me exactly what to send out and when. I can create tasks, set reminders, and see my upcoming meeting for the week. I also like that it works seamlessly with SalesForce and it's easy to transfer contacts from SalesForce into SalesLoft using the "Loft-it" feature, which saves a lot of time. I can view emails and easily add & remove companies and contacts to different cadences if necessary. SalesLoft makes prospecting, managing communication, and tracking goals super easy, helping me be more productive, ultimately helping me bring in more revenue for my company.
What do you dislike about the product?
I don't like that admin privileges are needed to add/change simple things. Also, there are no notifications that your dashboard or view has been changed or updated by an admin. Not easy to change, add or move things around unless you have admin privileges. The help & support section is not robust and requires reading community-submitted posts and forums to get answers to questions. An instructional guide with specific steps would be very helpful vs. spending additional time trying to locate the correct forum or community guide. I also don't like that once a contact has been added into SalesLoft, it's not easy to move that contact from company to company unless you start from SalesForce and try to update it that way and even that sometimes doesn't work. I have one contact now that tells me it's not connected to a CRM when I try to email, due to that very issue. Also, the notifications can be excess at first but I know they can be managed.
What problems is the product solving and how is that benefiting you?
We had a problem with keeping track of my personal and team metrics, which has now been solved. And it also gives everyone else on the team a measuring stick of their performance which helps inform, motivate, and encourage the team to succeed. The benefits of SalesLoft are having a one stop shop for managing contacts, communication, metrics, and prospect work all in one tool which also works seamlessly with SalesForce and Gmail. I like having one tool I can manage all of my communication, tasks, and reminders with. I like that my whole team uses it and I can also see their numbers as well for comparison. Cuts down on the time spent with non-sales tasks and helps me be more productive so I can spend more time on direct sales activities.
Recommendations to others considering the product:
This is a great tool for tracking individual productivity, managing communication, and viewing and tracking team metrics. I highly recommend it, especially for sales teams. Also if you're sending out different communication to individual companies and would like an easier way to manage what and when that communication goes out, this tool is extremely helpful for that.


    Mohamed E.

Great reach, versatility with integrations

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
tasks and steps automation through cadences, and the multi-touch approach in cadences
What do you dislike about the product?
just a few bugs with email scripts auto edits, but sorted out with support
What problems is the product solving and how is that benefiting you?
problem is limited outreach
solved through multi-channel integration on SalesLoft


    Information Technology and Services

Productivity through the roof

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
The ability to use dynamic fields to personalize emails, even automated emails, is a huge productivity booster.
What do you dislike about the product?
At times I've noticed dynamic fields in subject lines will not populate correctly, which makes the emails look like spam - thankfully, that has only happened twice. Also, the 1000 email per day limit isn't ideal.
What problems is the product solving and how is that benefiting you?
There has been a significant increase in my overall outreach, given the ability to send quick, personalized follow-up on many inbound leads.


    Hospitality

Salesloft Review

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
Proper follow-up with prospects and tracking of communication with prospects. It provides competition information.
What do you dislike about the product?
Issues with syncing of email and calendar
What problems is the product solving and how is that benefiting you?
Connection with calendar, unable to shedule a meeting. Competitor information of prospect.
Recommendations to others considering the product:
good platform for CRM, tracking of emails


    Warren L.

Incredible Prospecting Tool

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
I like the automatic cadences function of Salesloft which allows me to automate my emails to my prospects. This function really saves a lot of time for me and allows me to scale my campaigns.Personally, I was using other sales automation tool in my previous role before, so I was really looking forward to using a similar tool in my current role. Thankfully, my manager decided to invest in SalesLoft and the sales automation tool is really a timesaver during my prospecting process. I really think it is solid in helping me to scale up my email campaigns to allow me to get responses from prospects that I am looking to secure a meeting with.
What do you dislike about the product?
I dislike some of the interface such as the timing of the campaigns that I am running, I have used other similar tools like Sendbloom which has a more user friendly interface for timing my campaigns. Sendbloom has a much more user-friendly user interlace, it is much simpler and easy to navigate, so I think SalesLoft should take some cues from them.
What problems is the product solving and how is that benefiting you?
I am solving the problem of prospects not replying to my cold outreaches. I realized that by sending multiple emails and cadences, the prospects tend to reply me and agree to a meeting. Usually for sales development reps like us, the prospects will ignore our initial email as they think we are spamming them. By having multiple touches, the prospects will think we are legitimate and will reply to us.
Recommendations to others considering the product:
I would like to strongly recommend Salesloft to business development reps, sales reps who are looking to increase their productivity as well as the effectiveness of cold outreach to prospects, this tool is really helpful in helping to automate your sales processes, and getting good replies rate from prospects because multiple emails can be sent to prospects until they reply. Thumbs up!


    Internet

Taking organization to the next level

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
I love Salesloft!! I had no idea a service like this even existed until working at my company - this program keeps me organized and efficient in communicating with my customers.
What do you dislike about the product?
Nothing about the product I can think of at the moment.
What problems is the product solving and how is that benefiting you?
Solved all my "lost" emails; I now have the ability to create Cadence emails that assist in following up with customers to address all steps needed for their success.