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Salesloft

Salesloft

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4,071 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

User friendly - continuous improvement

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use and the almost day-to-day update of the system.
What do you dislike about the product?
We have to update all the change made in Salesforce.
What problems is the product solving and how is that benefiting you?
Time efficiency


    Lucia d.

Great tool, amazing customer success.

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
After evaluating several suppliers we decided to go with Salesloft, for as much as it can become difficult to compare similar tools at a later stage, it becomes evident that the significant differential between Salesloft and others was the teams behind it, more than the tool itself. Their sales team has always listened and respected when we asked for time, their implementation coordinator was always super supportive and very responsive throughout the whole journey, our customer success manager is genuinely interested in having us succeed using this platform, really attentive and understanding of our pain points. Overall what makes Salesloft great is definitely the amazing people behind it.
What do you dislike about the product?
There's nothing at this point I can say we dislike about it.
What problems is the product solving and how is that benefiting you?
Salesloft allows perfect tracking of leads by putting them into cadences. Activities are correctly labeled so easy to track an email activity from a reply activity.


    Computer Software

AMAZING SALES TOOL!

  • April 05, 2021
  • Review provided by G2

What do you like best about the product?
Click to call as well as cadence. Ease of use is great as well.
What do you dislike about the product?
I Wish it had a text feature. That would be awesome.
What problems is the product solving and how is that benefiting you?
I am solving customer experience and online reputation challenges. Having the ability to customize messaging, reach out to prospects at a faster level.


    Computer Software

Outreach is way better!

  • March 30, 2021
  • Review provided by G2

What do you like best about the product?
Emails can be automated, but Outreach can do that too.
What do you dislike about the product?
User experience is horrific. Wouldn't recommend this product to anyone. You can't customize all steps in a cadence when you add a prospect like you can in Outreach. The call bridge to your phone disconnects after every call. Task set up is so wonky that you can't complete all of your tasks at once. Anytime you open a set of tasks from a certain step in a cadence 2-3 boxes pop up that you have to click out of to start the next set of tasks.

So many things to hate.
What problems is the product solving and how is that benefiting you?
The only problem solved is being able to create a cadence and have emails automatically sent out, but you can't change anything once they are in a cadence unless you make every email manual. Other than that, there are no benefits.
Recommendations to others considering the product:
Pick Outreach instead.


    John G.

Very efficient and on-time implementation of the salesloft platform

  • March 29, 2021
  • Review provided by G2

What do you like best about the product?
ability to schedule cadences for prospecting, analytics on the back-end to ensure proper user adoption, and the deals dashboard is great for identifying gaps and keeping the team's forecast current.
What do you dislike about the product?
wish there was more user training as some of the training sessions seemed rushed.
What problems is the product solving and how is that benefiting you?
giving my AE's a more efficient method for prospecting and keeping everything current is our instance of salesforce. The efficiencies gained are huge and the ability to customize email templates on the fly per prospect is a nice touch.


    Alfredo P.

Great tool for easing the work involved in mass prospecting and frequent contact with clients

  • March 26, 2021
  • Review provided by G2

What do you like best about the product?
Combatibility and syncing with mail and calendar, as well as with Salesforce.
Calendar availability option for contacts to book a meeting themselves, and the chance to modify duration of meetings according to the need.
The convenience of being able to use almost all features within my work mail (Gmail) page and not having to always open the Salesloft page itself. Cadences and snippets are great for saving time and still give it a personal touch with my clients.
What do you dislike about the product?
I faced a few compatibility issues with Salesforce regarding meetings not registered if sent by clients, which put me off for a bit during the learning curve period.
Email tracking could be further improved if forwarded emails didn't appear as seen by the original person it was sent to.
Would be great to know which are the fields that need to be filled when editing details for a contact to be synced with Salesforce.
What problems is the product solving and how is that benefiting you?
Mass emails have never been made easier via cadences, I managed to tidy up a list of ~200 contacts under a same account by identifying hot leads and removing contacts out of date.
Automatic lofting of emails is super helpful to keep good track of opportunities, same with calendar events
Snippets are excellent for saving tmie on automated/frequently used sentences
Very good feedback from contacts regarding the calendar availability option, as it saves a lot of back and forth when trying to find common spaces in the agenda.


    Computer Software

Makes being a BDR way easier.

  • March 26, 2021
  • Review provided by G2

What do you like best about the product?
-It's intuitive
-Love how you get alerted when prospects engage with your outreach.
What do you dislike about the product?
-the integration with Salesforce could use some work, specifically, the "call" and "loft it" buttons occasionally don't work and you have to go back to manual inputs.
What problems is the product solving and how is that benefiting you?
-Everything is logged for you so you know which prospect you've hit and which ones you haven't
-the sales rep gets insight into which prospect is the most engaged with your outreach, which makes it easier to prioritize who to target.


    Computer Software

I love Salesloft

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
Salesloft is the best compliment to Salesforce or other CRM's. It helps organize the entire sales process with calls, texts, emails, and reminders. I use multiple cadences to work my leads. I can't imagine doing sales without a tool like Salesloft.
What do you dislike about the product?
I don't think there is anything I dislike about Salesloft.
What problems is the product solving and how is that benefiting you?
The benefits of Salesloft are HUGE! It will save you so much time and energy by automating and organizing your sales process. I love the dialer and can hammer out hundreds of calls in just a few hours.


    Information Technology and Services

PGi Sales Loft review

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
I love the automated emails that can send to my customers.
What do you dislike about the product?
I wish SL was able to notify me why leads have imported into the platform from Salesforce
What problems is the product solving and how is that benefiting you?
I'm not having any problems at this time
Recommendations to others considering the product:
Every tech Sales Company should be using this platform


    Andre D.

A fantastic tool!

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
The versatility Salesloft provides with integrating with other tools I have to use for my role as a BDR, and the ability to pass my phone calls through to my cell phone.
What do you dislike about the product?
Nothing besides the occasional system outage or I have to sign out and sign back in.
What problems is the product solving and how is that benefiting you?
None that I can think of or actually run across besides the occasional outage and etc.