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Salesloft

Salesloft

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External reviews

4,072 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Robert T.

A MUST for any BDR/SDR Team Salesforce Tech Stack !!!

  • January 13, 2021
  • Review provided by G2

What do you like best about the product?
It is very simple to learn coming from another tool- I would say the learning curve being small, allowing the "new guy" me being able to hit the ground with easy to find and follow videos + help guides is a Huge advantage. BD's and Sales Leaders depend on the Admins / Sales Ops Leaders to build / maintain and train on these tools in the stack SalesLoft for sure allows for the Admins so learn the tool fast !! The Customer Success Teams are sweet and smart too !! They not only know SalesLoft, they are Salesforce savvy too--!!! I also love that you can plug in rules, and trigger things back in Salesforce like uncheck boxes etc too !! AND --> the availability of plug ins that are compatible like ORUM are unbelievable too!!
What do you dislike about the product?
My only "dislike" is that sometimes it moves too fast... lol -- I really don't have a dislike. It will do exactly what you tell it to do- just like a Salesforce rule or automation.
What problems is the product solving and how is that benefiting you?
We are able to automate sequences based on many factors and events with just a few actions each week. Many of our events are repeat items and we have them pre-built now. SalesLoft has also shown us the most successful times to call so we know when to call and what times of the day to use for meetings internally as these are not good dial times. The analytics tools have shown us which email templates get opened, replied to the most as well. We are able to make adjustments each week based on the data SalesLoft gives us !! We just started using Conversation Intelligence Module and have been making adjusments to our call scripts too-- SalesLoft has an amazing set of tools if you look into them use them!!
Recommendations to others considering the product:
Make sure you have a Champion on the BDR/SDR team and Sales Team to help you test new functions as well as help with bug fixes.
The training / help videos are great too !!


    Computer Software

An excellent automated sales tool

  • January 12, 2021
  • Review provided by G2

What do you like best about the product?
Salesloft is excellent for building and scaling your high-frequency or repeatable email cadences
What do you dislike about the product?
Salesloft could do a better job of building a variety of integrations with other sales/marketing solutions.
What problems is the product solving and how is that benefiting you?
We are trying to scale our sales outreach on a minimal budget with minimal sales personelle. Salesloft allows our 2 person team to do the work of a normal 10 person sales team.


    Blair B.

I enjoy salesloft, tracking open rate, clicks, and sorting tasks is beneficial to me.

  • January 12, 2021
  • Review provided by G2

What do you like best about the product?
Seeing who opens my messages and who does not
What do you dislike about the product?
Sometimes I get an error when I import contacts as well as sometimes the account is not able to be linked to the contact which makes it hard to mass email contacts within that account because they don't pop up.
What problems is the product solving and how is that benefiting you?
when using salesloft you can seee how long you have been prospecting and gives you insight into who is a good lead or not
Recommendations to others considering the product:
you should invest in this tool


    Marketing and Advertising

Great selling tool!

  • January 12, 2021
  • Review provided by G2

What do you like best about the product?
The key to sales is staying on top of prospects and SalesLoft makes that extremely easy. You also see if you're breaking through which is fantastic.
What do you dislike about the product?
Nothing. It's easy to use and the cadences make staying on top of a lot of prospects very manageable.
What problems is the product solving and how is that benefiting you?
Not losing track of good prospects and going wide on my prospecting within companies. The biggest benefit is being able to go after so many contacts within large companies.


    Zach C.

Salesloft is a must have for every sales team!

  • January 11, 2021
  • Review provided by G2

What do you like best about the product?
The ability to streamline all your contact with your prospects. Salesloft makes it easy to keep records and order for your sales outreach. It helps me to stay organized and focused on my prospects.
What do you dislike about the product?
I have used different sales tools to help me reach prospects and stay organized and Salesloft has been the best. There is very little that I dislike about their product. The only parts I can have issues with is the live feed and the search feature can be very particular when searching for a name or company.
What problems is the product solving and how is that benefiting you?
I am solving the problem of disorganization of all my different leads, prospects and contacts. Salesloft helps me to keep organized and to have a good view of what my day-to-day will look like as I am reaching out to my prospects.


    Hospital & Health Care

Salesloft User Review

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
The ability to track when prospects are viewing your emails is extremely helpful. Additionally, the integration with Salesforce is very smooth.

Also, having the ability to create cadences pays off in the long term. SalesLoft also makes it easier to AB test outreach strategies. Salesloft provides instant data on how prospects are viewing your emails and outreach.

Honestly, I can't imagine doing my job in a day in day out manner without Salesloft. At my previous employer, I got to hear Jeremey Donovan speak. I consequently followed him on LinkedIn, and his insights on sales are really useful.
What do you dislike about the product?
Sometimes the clicking and viewing capabilities don't seem accurate. I'll get the notification that somebody viewed my email, then when I click into that prospect's profile the views and clicks don't register. Additionally, I would like there to be a feature in which you can see how many times a prospect engaged with links on the main cadence data view. Essentially, the number of total clicks.

For some reason, my email signature had trouble converting over into Salesloft. Formatting with my company's signature was difficult to match. I had to eventually manually build out my signature manually and it doesn't look as good as it does in Gmail.

I wish that when you time emails to go out that it could send all scheduled emails at the exact time you request. The emails tend to send one by one (which I'm not sure is something Salesloft can change). But in doing so, it makes it more difficult for me to AB test the best times to send emails. I usually am sending 100+ emails at a time so it takes about an hour to send them all. This is a minor complaint, but if it could be resolved, it would make the tool even better.
What problems is the product solving and how is that benefiting you?
As a sales rep, SalesLoft makes my job much easier. The direct integration with Salesforce, Sales Navigator, and ZoomInfo help my workflow much more efficient. Instead of working on each source of truth individually, SalesLoft gives me the ability to only use SalesLoft.

Additionally, the templates are a huge help. Although there is an upfront lift to create templates, it pays off in the long term. One idea I have, it would be cool if SalesLoft put a few very generic templates in a new company's account. Might help new organizations better understand the value of templates.

Salesloft offers incredible structure to a growing sales organization. Having the ability to create templates, cadences, and have transparency is huge. I would recommend Salesloft for any organization that is in B2B sales. It has helped my organization build out our sales process.
Recommendations to others considering the product:
I recommend using the Salesloft team as you adopt the process. I found that the team was very helpful in explaining the tool and making it easy to adapt for our organization. Additionally, I would recommend that organizations start building templates before building out cadences.


    Staffing and Recruiting

Necessary for Account Management

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
It is easier to navigate the sales cycle through Salesloft when using Cadences.
What do you dislike about the product?
That I can't modify a cadences once it has started.
What problems is the product solving and how is that benefiting you?
The benefits are that I am able to pick up where I left off with a number of candidates. I can listen to call that I had months ago and know where our conversation ended.


    Hospital & Health Care

Love it

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
Streamlines my calls, makes them faster. Reminds me later to send emails at non peak calling hours.
What do you dislike about the product?
You can't move the call box anymore. Wish is was easier to send one off emails.
What problems is the product solving and how is that benefiting you?
Staying on task. Getting threw a chuck on calls at a time.
Recommendations to others considering the product:
great


    Alex R. J.

Amazing!

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
Email tracking is the best. Being able to know when an email is opened, passed around, clicked on, etc. all leads to increased opportunities.
What do you dislike about the product?
Nothing! The tool is a must have and all of its features are top notch.
What problems is the product solving and how is that benefiting you?
I am able to have visibility into the effectiveness of my outbound campaigns so that I can spend more time invested in what works and less time on what doesn't.


    Information Technology and Services

Great tool for streamlining

  • January 08, 2021
  • Review provided by G2

What do you like best about the product?
One of the best aspects of Salesloft is the ability to set it up and then not have to worry about tracking ongoing timelines or tasks. It helps unorganized people like me to be better at managing tedious but necessary follow ups.
What do you dislike about the product?
Learning the system took longer than expected. I would not say it is easy because there are so many aspects and moving parts to the system. I also found it confusing, although that is probably how I would have perceived any new technology at this point.
What problems is the product solving and how is that benefiting you?
I have solved the issue of keeping up with organized, specific follow up, and I have been able to prioritize my contacts so that certain groups of individuals with similar cadences can be set up in unison. Additionally, it helps me solve a time management issue so that key dates arent missed
Recommendations to others considering the product:
Dig deep and figure out to what extent it can help you accomplish your objectives. There are many layers and some bells and whistles may not be necessary