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Salesloft

Salesloft

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4,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

Work efficiently w/SalesLoft

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Love the voicemail drop and the ability to create multiple cadences.
What do you dislike about the product?
No calendar view of upcoming steps. The weekly snapshot is a step in the right direction but having a calendar view would allow me to manage my cadence more effectively and plan ahead based on upcoming events.
What problems is the product solving and how is that benefiting you?
Following up with contacts on a weekly basis is critical to success and SalesLoft allows me to accomplish this with a custom cadence. There is a lot of time saved with the ability to email out and track how my contacts are engaging with the content sent.
Recommendations to others considering the product:
If you are looking for a more efficient way to manage a sales pipeline, SalesLoft is a great tool.


    Reed J. M.

Game-changer

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Super easy to use and clean. Salesloft helps me stay organized and focused on my quota goal
What do you dislike about the product?
The only issue I have is the search bar feature. It does not update/search in real-time and requires you to refresh the browser when trying to search for another account/contact
What problems is the product solving and how is that benefiting you?
Having all of my prospects in one channel has been extremely helpful. The activity history has allowed me to stay off SFDC and focus the majority of my prospecting efforts on SalesLoft


    Laura E.

Unacceptable lack of support

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
This is really a good product, but the support is non-existant.
What do you dislike about the product?
Matt, our salesperson, was awesome. He seemed to have a good understanding of the product, and expertly highlighted how it would be a gamechanger for us. As soon as we signed on, we wanted to implement this but were told by Salesloft to "have patience", and someone would reach out to help set us up. That "someone" was Kristal, who was impolite (hanging up on us without resolving anything), training us to do things the wrong way (she taught my staff how to add tags, which deleted all the work we'd done until now) and leaving us hanging with a promise that we'd hear from "support".

We didn't.

At this point, all the work we've done, and logged in Salesloft, is gone. This morning, we were told that our inquiry had gone to spam and the issue would be dealt with now.

I have no doubt that Salesloft is a good product, but without support, our hands are tied and we can't use it. It's year-end, and this has set us back--I have salespeople trying to followup on leads, but all calls/emails from the past two weeks are gone. And not a word from Salesloft.
What problems is the product solving and how is that benefiting you?
Conversation intelligence. Unfortunately, we can't use it....


    Automotive

SalesLoft - An ideal tool for greater productivity!

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
All features within SalesLoft are easily manageable, especially the cadences.
What do you dislike about the product?
There isn't anything apparent that I dislike about SalesLoft. Once you become more knowledgeable on how to navigate around it, your productivity levels increase. I am assuming this varies for every individual utilizing it.
What problems is the product solving and how is that benefiting you?
SalesLoft is user-friendly. It is very responsive, meaning you can get things done quicker.
Recommendations to others considering the product:
SalesLoft is a useful tool.


    Nicolas F.

Salesloft is an invaluable tool in my daily work

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
I really like the way Salesloft structures the daily tasks for me and the rest of my team. It enables me to execute on a task, like sending out my daily personalized emails, in a matter of minutes rather than hours. The overview Salesloft gives me on the contact history of a prospect before reaching out makes sure that I keep my message relevant. It also reduces the risk of me and my colleagues reaching out to the same contact. The integration with Salesforce has cut down on the time I’m spending doing admin and letting me spend more time interacting with our clients and prospects.
What do you dislike about the product?
I don't dislike anything but there are some added features and and additional integrations with, for example LinkedIn Sales Navigator that would be helpful to have. Also I would like to see a bit better integration with Microsoft Teams.
What problems is the product solving and how is that benefiting you?
It solves the problem of keeping track of my daily tasks I need to execute to qualify my leads. It gives me a better overview of my contacts. But most importantly, the Salesloft Analytics provides invaluable insights on how well my emails and other outreach are resonating with my prospects.
Overall Salesloft is an amazing time saver for me and the rest of our team and it's KEY to make our team successful.
Recommendations to others considering the product:
I think it's an amazing tool and it has done wonders for our team's performance. I do recommend to keep the access of creating team cadences limited to a few key people. And that those key people keep the number of cadences as low as possible. You would want to make sure that the cadences you've created are used frequently by your individual users and that cadences that are not in use have been archived. The way the data and insights you get from the Analytics is more accurate. Do not import too many contacts at once. It will stack up.


    David W.

SalesLoft makes outbounding easy

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Through SalesLoft's cadences you can cluster similar prospects together and automate most of your outreach emails to be relevant to the industry or persona you're sending them to. This has helped me stream line my day to day so I'm not wasting time. I also think that the company website and LinkedIn integration to a contacts profile is really helpful. It makes pulling up relevant information for a cold call fast so that you can pump out a lot of calls without having to break your workflow. Lastly, the local dialer option has made my answer rate sky rocket. I don't really know why, and sometimes prospects catch on and get mad at you for it, but it works! It's definitely helped me get more prospects on the phone.
What do you dislike about the product?
Editing a contact object from within SalesLoft doesn't get saved. So to edit the contact you have to go back into SalesForce and make your edits there. I don't like that the analytics section often times bases their averages off of a seven day week, since I'm only calling the five work days. I also dislike how easy it is to forget to log a call. It's happened to me many times before, where I either forget to hit the log button or my internet goes out mid call and the conversation I had isn't recorded or I don't get credit for the dial.
What problems is the product solving and how is that benefiting you?
I'm able to increase my daily outbound numbers because calling through this system is much more effective than a spreadsheet. SalesLoft also makes it easy to leave notes for yourself after every call so that you pick up right where you left off when reaching out again. Lastly, SalesLoft has significantly improved my email prospecting. Through cadences and automation, I'm able to send out relevant and semi personalized content that catches my prospects eye without having to dedicate an entire work day to do it.
Recommendations to others considering the product:
Experiment with all of the integrations that SalesLoft offers! (OneMob, Templates, Calendars, etc.)


    Computer & Network Security

lofty loft

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
ui easy to use seamless API integrations with SFDC, Zoom info, Orum
What do you dislike about the product?
some features wont let you update on the chrome extension
What problems is the product solving and how is that benefiting you?
visibility in who is opening up my emails
Recommendations to others considering the product:
its between sales loft and Outreach


    Steve W.

Amazing tool with a tonne of amazing features, which will make your everyday work flow simpler.

  • November 18, 2020
  • Review provided by G2

What do you like best about the product?
Call and email tracking combined with CRM integration. The cadence tool is quite helpful in automating or streamlining the procedure. Even if you are not extremely tech-savvy, you can soon become familiar with it because it is simpler to use and fairly self-explanatory. It's a trustworthy tool that will enable you to increase job productivity and handle heavy tasks with ease. If you are even away from your workstation but didn't miss any essential calls or meetings, you may also have your calls forwarded to your mobile phone, which is a great feature. You can complete your job in one tab rather than working on your phone, calendar, and email because they are all linked.
What do you dislike about the product?
The emails occasionally have issues, and the system might also crash. The fact that the notifications are occasionally created or shown slowly doesn't always help. For SalesLoft to function properly, a flawless internet connection would be beneficial. It takes a lot of time to import everything into SalesLoft one item at a time, and if it crashes, it may take some time to resume operation. Calls frequently terminate if your internet connection is poor, and there may be significant consumer distortions. Currently, the customization function is not accessible, but I would want to see it in the future so that you may always customize the process to your preferences.
What problems is the product solving and how is that benefiting you?
My process on SalesLoft is amazingly automated. It makes it easier and more effective for our staff to connect with potential customers. Compared to other tools, connecting with prospects and companies is simpler. SalesLoft also eliminates the hassle of having scattered notes because everything is kept in one location.
Different situations may be set up in one location, and it will automate the process so you can do the task in a few clicks. With SalesLoft, cadences, and flow-ups have become so simple that I'm constantly on top of them, which has really helped me advance in my career and also has helped to demonstrate my ability.
Recommendations to others considering the product:
Yes, definitely I'll recommend other people if there are in need of any software.


    Medical Devices

SalesLoft Review

  • November 18, 2020
  • Review provided by G2

What do you like best about the product?
The ease of importing contacts into a cadence and the scalability the platform offers. Helps my propsecting efforts immensely both for inbound leads and net new hunting. The insights around who views your emails is also very helpful.
What do you dislike about the product?
Sometimes i have issues with the dialer and i worry that at times the calls i make through SalesLoft do not always get logged in my company's isntance of Salesforce.com
What problems is the product solving and how is that benefiting you?
Helping target my outreach with cadences
Recommendations to others considering the product:
Support could be more responsive, when issues arise it is very important for my workflow that they get resolved quickly.


    Jordan H.

salesloft great for tracking pipeline

  • November 18, 2020
  • Review provided by G2

What do you like best about the product?
SalesLoft makes it easy for me to organize my day and keep a tight pipeline.
What do you dislike about the product?
At times it can be annoying to navigate from page to page.
What problems is the product solving and how is that benefiting you?
I feel overall more organized and more productive throughout the day.