Salesloft
SalesloftReviews from AWS customer
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Account Executive First Hand Account of SalesLoft
What do you like best about the product?
SalesLoft does a great job of organizing my prospecting and enabling me to get away from how I used to run campaigns with excel spreadsheets when I got into sales 5 years ago.
What do you dislike about the product?
I do not have any dislikes but I would really enjoy if when I clicked on an account SalesLoft had the ability to organize my contacts into an org chart.
What problems is the product solving and how is that benefiting you?
I am solving the issue of not being operationally efficient with my outreach and eliminating the amount of clicks it take me to run campaigns. The key benefit is getting time back in my day to focus on researching my accounts and finding the correct content for the emails to use.
Recommendations to others considering the product:
Make sure to do the trainings so you understand all of the available features that you can leverage to you success. Also, if you have a questions then ask it to your dedicated rep. They do a great job of getting you answers and letting you know about new features to come!
SDR new to SalesLoft
What do you like best about the product?
I really enjoy how configurable the interface is. You can move things around so that it is optimized for your daily tasks.
What do you dislike about the product?
I think some of the meeting links could be more configurable.
What problems is the product solving and how is that benefiting you?
Efficiency when it comes to addressing more leads. We have seen that we are able to track all of our leads through the buyer's journey.
Recommendations to others considering the product:
It's great. You should use it.
Business Development
What do you like best about the product?
It's seamless- truly it makes my life easier and for many reasons. My organization has looked into using similar tools/competing products and I strongly requested keeping Salesloft. In the times I have had issues, easily I'm able to connect with customer support to get questions answered. The usability and design is simple - competing products require digging and a lot of 'guess work' that is not needed with Salesloft. Simply put, I find that it's easier to get up and running with Salesloft in comparison to competitors solutions.
Salesloft integrates well with ALL other tools that I use in my process, serving as a central repository for me to collect continuous notes and easily toggle/multi-task... Without much further 'work' needed I can quickly view my notes taken in application and run my steps from one integrated tool to the next. Quite frankly I work my entire day through Salesloft. Salesloft is an integral part of my outreach and sales process.
LOCAL DIALING- I LOVE. I took it for granted, but with other tools tested I sometimes had to do extra steps for EACH call made to match area code. In a time where people do not often answer the phone, local dialing significantly improves pick-up rate. I appreciate such little work being needed to have 'local dialing'.
I can say from experience that in trying other tools it was a hassle with the lack of integrations/lack of ability to make other competing products a 'central repository' for my day to day (there were work arounds, but it was tedious in comparison)-- Salesloft makes my job easier and things get completed quicker. I'm really a huge fan. I'd recommend it's use at any sales organization I go to.
Salesloft integrates well with ALL other tools that I use in my process, serving as a central repository for me to collect continuous notes and easily toggle/multi-task... Without much further 'work' needed I can quickly view my notes taken in application and run my steps from one integrated tool to the next. Quite frankly I work my entire day through Salesloft. Salesloft is an integral part of my outreach and sales process.
LOCAL DIALING- I LOVE. I took it for granted, but with other tools tested I sometimes had to do extra steps for EACH call made to match area code. In a time where people do not often answer the phone, local dialing significantly improves pick-up rate. I appreciate such little work being needed to have 'local dialing'.
I can say from experience that in trying other tools it was a hassle with the lack of integrations/lack of ability to make other competing products a 'central repository' for my day to day (there were work arounds, but it was tedious in comparison)-- Salesloft makes my job easier and things get completed quicker. I'm really a huge fan. I'd recommend it's use at any sales organization I go to.
What do you dislike about the product?
While it's probably an administrative/credits thing -- when we 'lose credits' and no longer being able to dial out of salesloft kind of stinks. In reality I realize it's probably a 'sales' thing on your end, running out of dialer credits kind of shuts us all down -- bringing back to local dialing appreciation -- I say this because I (like most folks on team) do not sit in area that I call into.. When dialers are down (due to no more credits) I am less likely to call from my own phone that does not match area code.
I'm not sure if there is a work around or how this works, but it would be nice if it's a situation where management needs to 'approve' so we can continue dialing out of salesloft -- if that could be bypassed and we (customer) could square up with extra charges without effecting productivity.
^^^ I say all that - but in truth it does seem like my manager announces 'salesloft down' and quickly gets it fixed with someone at salesloft team.. So not a HUGE burden, but it does feel like it happens often.
Other than that my only other dislike is that I cannot 'edit' steps in team cadences- I'm sure that effects #'s management and marketing might be interested in more than me. Not a huge issue and I have made my own personal work arounds for this, not sure many other folks on my team care to actually to the time to make changes to stuff like that..
I'm not sure if there is a work around or how this works, but it would be nice if it's a situation where management needs to 'approve' so we can continue dialing out of salesloft -- if that could be bypassed and we (customer) could square up with extra charges without effecting productivity.
^^^ I say all that - but in truth it does seem like my manager announces 'salesloft down' and quickly gets it fixed with someone at salesloft team.. So not a HUGE burden, but it does feel like it happens often.
Other than that my only other dislike is that I cannot 'edit' steps in team cadences- I'm sure that effects #'s management and marketing might be interested in more than me. Not a huge issue and I have made my own personal work arounds for this, not sure many other folks on my team care to actually to the time to make changes to stuff like that..
What problems is the product solving and how is that benefiting you?
See above - same as my dislike and like answer truly.
Problems = Salesloft dialer 'no more credits' causing brief period of down time/productivity for me and team (because we do appreciate the local dialer ability that other phones do not provide)
Also, not being able to edit team cadences (either at all or without effecting entire group)
Benefits= my work life is generally easier and more seamless. I am able to integrate other tools that matter to my process, without sacrificing time and productivity.. because of this Salesloft has become my central repository in a way - it provides a platform for me to work through all 'work prospecting things'.
Problems = Salesloft dialer 'no more credits' causing brief period of down time/productivity for me and team (because we do appreciate the local dialer ability that other phones do not provide)
Also, not being able to edit team cadences (either at all or without effecting entire group)
Benefits= my work life is generally easier and more seamless. I am able to integrate other tools that matter to my process, without sacrificing time and productivity.. because of this Salesloft has become my central repository in a way - it provides a platform for me to work through all 'work prospecting things'.
Recommendations to others considering the product:
Give it a try - there's not a better tool I've used.
- Make a few cadences to run potential prospects through so you can thoroughly appreciate how it makes life easier.
>> Make one 'cadence entirely emails' - you will see how nice it is to do the 'front' work that you will later reap benefits from. You make initial steps, but later make hundreds of 'steps' by simply clicking a button.
^ You can mass send what looks like individual personalized emails to hundreds of people at a time... and whats even better you can monitor the activity of the emails sent - how many times clicked/if it was forwarded/where it was opened -- to gauge potenital interest (regardless of if folks respond to your email or not)
>>Make a cadence that is entirely calls or both calls and emails -- and turn on your 'local dialer' if your area code does not match prospects # area code. You WILL see a significant increase in connects thanks to this dialer.
>> While using this platform - USE it... Meaning take notes on each prospects 'profile' so you do not have to do mental work later - it will save you time and productivity!! Also- in using it as a central repository- have your prospect profile up while completing tasks for them, try toggling and clicking on items available to you while you are completing prospect task (i.e. looking at relevant info in notes section of salesloft you took, clicking into their profile within your organizations CRM that might have relevant info, clicking onto their linkedin account to see if theres anything you can pull from there into an email or a call conversation) -- DOING SO allows you to multi-task so you can be confident, educated, and prepared.
- Make a few cadences to run potential prospects through so you can thoroughly appreciate how it makes life easier.
>> Make one 'cadence entirely emails' - you will see how nice it is to do the 'front' work that you will later reap benefits from. You make initial steps, but later make hundreds of 'steps' by simply clicking a button.
^ You can mass send what looks like individual personalized emails to hundreds of people at a time... and whats even better you can monitor the activity of the emails sent - how many times clicked/if it was forwarded/where it was opened -- to gauge potenital interest (regardless of if folks respond to your email or not)
>>Make a cadence that is entirely calls or both calls and emails -- and turn on your 'local dialer' if your area code does not match prospects # area code. You WILL see a significant increase in connects thanks to this dialer.
>> While using this platform - USE it... Meaning take notes on each prospects 'profile' so you do not have to do mental work later - it will save you time and productivity!! Also- in using it as a central repository- have your prospect profile up while completing tasks for them, try toggling and clicking on items available to you while you are completing prospect task (i.e. looking at relevant info in notes section of salesloft you took, clicking into their profile within your organizations CRM that might have relevant info, clicking onto their linkedin account to see if theres anything you can pull from there into an email or a call conversation) -- DOING SO allows you to multi-task so you can be confident, educated, and prepared.
I love Automation
What do you like best about the product?
There are many upsides of using SalesLoft. The one thing I love the most is that you can customize the cadences steps and then automate the steps to suit your business needs. This is so helpful in reaching out to prospects enabling additional time to complete other tasks.
What do you dislike about the product?
I like many features in SalesLoft, but if I could change one thing, it would have to be the sorting/Filter feature. Having more options would be helpful in filtering prospects or finding prospects that I need to.
What problems is the product solving and how is that benefiting you?
Being able to reach out to more prospects each day that before. This is a huge time saver providing the ability to complete other important tasks. Also, creating a follow up program with prospects so that you don't lose sight and forget to reach out to them. Staying in constant contact to develop the initial relationship with value.
Recommendations to others considering the product:
The best decision yo will ever make
Salesloft comes in handy
What do you like best about the product?
The real-time tracking of email opens and clicks is my favorite!
What do you dislike about the product?
I wish the workflow for sending email blasts or cadences was a little easier and more user friendly, it's not bad, it could just be a little more UX friendly. I also feel like the tracking of unresponded to emails could be better, it's easy to miss the "Sent X days ago. Follow up?" While I do like that feature it would be cool if that were easy to see somewhere in Salesloft.
What problems is the product solving and how is that benefiting you?
E-mail tracking, sending of scheduled emails to prospects, leads, customers looking to upsell or maintain contact with.
Recommendations to others considering the product:
I think Salesloft does what it does well, is it the perfect be-all-end-all software? No. There's always some room for improvement, here in the UI/UX design and ease of use, it's not hard to use, but it's far from an "Apple IOS-like" experience, that being said it's reliable and gets the job done. I think you should try it and decide for yourself, I like it enough to recommend it.
Automating Sales Engagement
What do you like best about the product?
SalesLoft integrated with Salesforce and Marketo well. It was a quicker implementation, which is always good. Because the product is very intuitive, my sales team took to it right away. It was an added bonus that it had pre-built dashboards for Salesforce.com
What do you dislike about the product?
Would like to see more training and content on best practices to get the most out of the SalesLoft platform. One key area is better understanding of SalesLoft reports and dashboards to make all the analytics actionable.
What problems is the product solving and how is that benefiting you?
Consistency with sales follow-up and automation to improve productivity. This tool has greatly increased the number of engagements by my sales team while reducing the amount of time these tasks take.
The best and fastest Sales tool I ever used
What do you like best about the product?
The easy reporting included in Salesloft
What do you dislike about the product?
Not that much to mention. Maybe I will improve the selection of "Don´t contact" leads, because sometimes you can make the mistake of adding them into Cadence and sending email.
What problems is the product solving and how is that benefiting you?
The best way to organize your leads, prospecting, counting your wins, and losses.
SL brings PEACE to my mad search for new clients!
What do you like best about the product?
As I profile and clean up the prospect data SL will sync it all to our SalesForce database. So our SDR's and AE's are always on the same page.
What do you dislike about the product?
I don't like that some states only allow for one-sided recordings. There's almost no value in just hearing my side of the conversation with prospects in FL, NJ, etc. There should be an alert saying if it's one of these NoRecording states we're calling into.
What problems is the product solving and how is that benefiting you?
This tool makes it easy to book meetings with custom auto populated messaging and my AE's Zoom link directly in the Google Cal event invite. Saves a ton of steps.
Great Product, Continuing to Improve
What do you like best about the product?
SalesLoft has been an invaluable for our sales team, allowing our Sales reps to streamline activities, build cadences and track prospects throughout the Sales Process. The strongest benefits have revolved around the ability to track cadence effectiveness/metrics, see prospect engagement and activity (allowing for more timely follow-up and follow-through), as well as having a more streamlined and efficient manner for activity management and activity logging.
What do you dislike about the product?
The only downside we’ve experienced revolves around not having had the full implementation of ALL of the features and functionality, and true FULL value of the tool...we believe we’re honestly only scratching the surface of what is possible with SalesLoft.
What problems is the product solving and how is that benefiting you?
We’re solving for the ability to more efficiently and effectively managing activities, prospect pipelines and specifically, outbound prospecting activities, in addition to Pipeline Management for existing deals in process. We’ve experienced significant time savings, in addition to having the ease of use to actually measure edge roof our cadences.
A unique pipeline for manage sales
What do you like best about the product?
It's a integrated package to manage and run all the inbound and outbound sales activities and its management in a single platform. It helps me to manage interact and engage with customers and teams for sales and data.
What do you dislike about the product?
Nothing at all. It's an optimized platform to work.
What problems is the product solving and how is that benefiting you?
It helps in engament with customers. Helps to manage teams and out out sales. Helps to manage data and anylitics smartly in a single platform. Helps me to solve my distributed systems at one place with optimization parallellly with BI and analytics.
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