Salesloft
SalesloftReviews from AWS customer
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meets sales outbound team expectations
What do you like best about the product?
two way sync with salesforce, easy onboarding, helpful customer success and support teams, intuitive cadences and user interface
What do you dislike about the product?
email sending limits, more automation rules options, catching OOO responses and pausing cadences in such case, posibility to create dashboards within Loft
What problems is the product solving and how is that benefiting you?
helping with creating campaign process automized, good for small sales teams, helping to easily do cold calls and track statistics and store recordings, all in all creating sales outbound process more seamless and less time consuming due to good automated processes that can be set by admins in the background
Salesloft helps me to manage my campaigns clearly and effectively.
What do you like best about the product?
Salesloft helps me to manage my campaigns clearly and effectively. It gives great analytics into what my prospects are doing with my emails and allows me to set up relevant cadences to target them.
What do you dislike about the product?
There isn't much I dislike, the live feed is useful although there have been a few occasions where I'll call into a prospect after them seemingly viewing my email, reference the email and they claim to not have read it. Maybe greater insight into the analytics would be useful.
What problems is the product solving and how is that benefiting you?
Helps me manage my campaigns and cadences more effectively
Recommendations to others considering the product:
If you struggle to manage your campaigns and cadences then this is a great way to stay focussed and on track
Good Tool, Could Be Better...
What do you like best about the product?
Automation of engagement activities really does help improve our sales teams' productivity. I really like the "Deals" section and the ability to track deal gaps.
Our CSM and support team have also been extremely helpful in providing guidance, best practices, and support.
Our CSM and support team have also been extremely helpful in providing guidance, best practices, and support.
What do you dislike about the product?
Inability to customize the person layout, which makes it difficult for us to adopt SalesLoft exclusively for our lead qualification practices. While we'll use SalesLoft for activity automation, we still have to go into Salesforce for a few reasons:
1. We can customize the layout so fields are where they need to be.
2. We can use picklists, multiple picklists, and other non-text fields since SalesLoft does not support this when mapping from SalesLoft to Salesforce.
3. Lastly, the inability to disposition a meeting, add notes, etc, require us to go into the Event record in Salesforce to update specific fields.
1. We can customize the layout so fields are where they need to be.
2. We can use picklists, multiple picklists, and other non-text fields since SalesLoft does not support this when mapping from SalesLoft to Salesforce.
3. Lastly, the inability to disposition a meeting, add notes, etc, require us to go into the Event record in Salesforce to update specific fields.
What problems is the product solving and how is that benefiting you?
Eliminating the manual nature of high volume prospecting activities is always a positive outcome.
Head of Business Development at Mention Me - managing a team of inbound and outbound SDRs
What do you like best about the product?
visibility of team KPIs, encourages them to be more personalised.
What do you dislike about the product?
The 'office hours' does not work well, both times my team have done it they have gone, they have to wait for lots of other peoples questions to be answered and then both times either they ran out of time and didn't get round to answering their question, or they asked them to raise a ticket. Would be much better to have someone we can directly email and ask.
Would also like the capacity of seeing performance month-on-month in graphs rather than having to create new views to compare.
Would also like the capacity of seeing performance month-on-month in graphs rather than having to create new views to compare.
What problems is the product solving and how is that benefiting you?
keeping up SDR activity in order to generate opportunities
Great Prospecting Solution
What do you like best about the product?
Simple, intuitive, and almost a no brainer for onboarding new SDR, getting them ready to go within days and perform within the first weeks from hire.
Integrates flawlessly with SFDC. Easy to build and share team cadences to ensure operational and messaging alignment.
Moreover, even though there are many great solutions out there, rare are those who invest and provide high-quality supporting content (articles, webinars...) for the entire sales organization from reps to leaders, as Salesloft does.
The cherry on top - their customer-oriented approach. Very responsive and always helpful, regardless of who you contact.
Integrates flawlessly with SFDC. Easy to build and share team cadences to ensure operational and messaging alignment.
Moreover, even though there are many great solutions out there, rare are those who invest and provide high-quality supporting content (articles, webinars...) for the entire sales organization from reps to leaders, as Salesloft does.
The cherry on top - their customer-oriented approach. Very responsive and always helpful, regardless of who you contact.
What do you dislike about the product?
Improve Analytics Dashboard and the account base view which is a bit of a mess in terms of visibility.
It would have also been amazing if there was a Lead Generation component within the platform. Essentially making it a one-stop-shop solution for SDRs.
Missing a deep call analysis, that even though we are using their dialler, and had to use an additional provider.
Smarter automation logics, so to build cadences that every variant in step has a specific trigger that will redirect to the relevant variant on the next step.
It would have also been amazing if there was a Lead Generation component within the platform. Essentially making it a one-stop-shop solution for SDRs.
Missing a deep call analysis, that even though we are using their dialler, and had to use an additional provider.
Smarter automation logics, so to build cadences that every variant in step has a specific trigger that will redirect to the relevant variant on the next step.
What problems is the product solving and how is that benefiting you?
Helps automate all tasks and prospecting activities by SDRs so they can spend more time providing value to their prospects.
An all in one solution that combines email, Linkedin, and call (dialer) activities.
An all in one solution that combines email, Linkedin, and call (dialer) activities.
Recommendations to others considering the product:
Good value for money. Ensure you optimize all features.
Great platform, with great visibility into data
What do you like best about the product?
- strong visibility into key metrics
- additional integrations to vary cadence structures
- simplicity of use and strong workflows
- all prospect information in one place or ease to get to relevant info
- additional integrations to vary cadence structures
- simplicity of use and strong workflows
- all prospect information in one place or ease to get to relevant info
What do you dislike about the product?
- email tracking could be improved, often get multiple opens especially when opening through mobile email apps
What problems is the product solving and how is that benefiting you?
- Have been able to get much better visibility into what is working and what is not, over my previous sales automation tool
- improved workflow when executing cadences
- improved workflow when executing cadences
Speed up the Pipeline
What do you like best about the product?
Giving salespeople time back to prospect and qualify leads better and don't get hold down by the admin in the back
What do you dislike about the product?
It would be great to see integrations into tools like WhatsApp, Line, for quicker comms. Also an additional feature to load responses from LinkedIn back into SalesLoft
What problems is the product solving and how is that benefiting you?
We had a massive burden of admin work on the back to track relevant data from our leads and prospects. With salesloft we've been able to increase the number of outreaches by 8x
Recommendations to others considering the product:
It ticks a lot of boxes and you will see results within 2 months of implementations
SalesLoft user (Team Manager)
What do you like best about the product?
Especially lately, SalesLoft is updating many existing features and continuously adding new ones! There is a section where you can see all the updates and it is very nicely made - clear and informative. Also their support is great; their customer managers are responsive, patient, available, informative and always try to solve issues and suggest new things.
What do you dislike about the product?
Some features, especially related to usage analytics and cadences, are not as user friendly and simple to use or understand, but it seems that they are aware of it as they always collect feedback and run workshop sessions where they address the topics and give updates in case they are or will be working on solving these issues.
What problems is the product solving and how is that benefiting you?
Sales outreach through multiple channels - phone, email, LinkedIn Sales Navigator, video msg with Vidyard integration etc., cadences set up & management, campaigns execution, performance management...
Recommendations to others considering the product:
In comparison to other tools in the same category, SalesLoft is one of the best ones. There are some features that need improvement but some of these are the same as their competition face and, in general, it seems that the company is actively working on UX improvements. They are also listening to clients feedback and the support is one of the best ones I experienced.
Great product!
What do you like best about the product?
SalesLoft is an essential tool for our BDR team. Our onboarding was quick, the platform is intuitive and saw an immediate return on our investment.
What do you dislike about the product?
The support team generally quick, but works only through email and not over phone calls.
What problems is the product solving and how is that benefiting you?
Faster response times to leads
Consistent and approved BDR messaging
Easy to onboard and train new reps
Improved collaboration with sales/marketing
Consistent and approved BDR messaging
Easy to onboard and train new reps
Improved collaboration with sales/marketing
Efficiency.
What do you like best about the product?
Ability to plan and oversee out bounding.
What do you dislike about the product?
Pausing and skipping steps in cadences, removing contacts.
What problems is the product solving and how is that benefiting you?
Organised outbounding. High level of personalised cadences. Cadences with multiple touch points.
Automatised inbound cadences.
Automatised inbound cadences.
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