Salesloft
SalesloftReviews from AWS customer
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Nice automated Sales Cadence Features
What do you like best about the product?
I like that it has some set and forget features for cadences, especially for email prospecting. I Also like how it helps me stay organized. The automated features help me reach more prospects every day, which allow me to uncover new opportunities. Additionally, some of the pipeline forecast tools give easier visibility into what things look like for this quarter and next quarter. I think it has potential to transform prospecting, by automating the process more. I also like how it provides a framework for organizing email templates.
What do you dislike about the product?
I dislike how much manual input the dialer requires, I wish it was more automated, as it has cost me some productivity as of late, but we are working on fixing this. IT also is extremely manual to call people, as there was no implementation on automatically getting people into salesloft, and we have to manually upload lists to use the dialer, which should have been done automatically. Some of the features don't really apply to our industry such as the send a video feature, due to the fact that the industry is very data security focused. I also feel like too much time was pend on this during training.
What problems is the product solving and how is that benefiting you?
It helps me to nurture prospects, and find new opportunities for my company. It helps us keep track of things that otherwise may have fallen through the cracks. Additionally, it offers a more organized systematic way to prospect through cadences.
Leading the way in Sales Automation
What do you like best about the product?
Salesloft is enabling our SDR teams to book more meetings - and as a net result win more new business. The platform has increased the number of interactions we can have with out target buyers by automatically sending out personalised, and tailored messages on our behalf. Our SDR's are able to manage the tasks within each of the cadences swiftly and effectively which has allowed us to increase the KPI's around calls/emails on a daily basis. There is a linear relationship between increased sales activity, and overall sales performance and so the platform is really paying dividends.
What do you dislike about the product?
So far, yet to find a chink in the platforms armour.
What problems is the product solving and how is that benefiting you?
Having inherited a disjointed sales process, Salesloft is allowing us to standardise the sales process, whilst also increasing the number of interactions with our key target decision makers.
SalesLoft is nifty
What do you like best about the product?
I like that I'm able to see my stats easily and change time frames and different members of my team for a comparison. I also love that it shows me of a live feed of people interacting with my emails. It helps me to target my prospecting a bit more throughout the day. The cadence building functionality is really easy to use. It's easy to create something that is tailored to a certain group. I also love that you can view a preview of the email when building a cadence and immediately have it sent to your email to view.
What do you dislike about the product?
Sometimes, the integration with Salesforce isn't the greatest. It makes things run a bit slow. Also, can't figure out why this would happen but on the extension, you are not able to insert calendar times into an email but you are if you send the email through Salesloft. It would be nice to be able to insert them directly through Salesforce. When looking at stats of what I've completed each day, I wish there was a different way to organize everything.
What problems is the product solving and how is that benefiting you?
Our team uses Salesloft to keep track of our activities throughout the day. It also is primarily used to build cadences and email templates. The cadence building feature has allowed us to easily create cadences to be able to target certain groups of people.
Recommendations to others considering the product:
I would recommend really learning about all the features SalesLoft has to offer. There's certain days I come across something new I never knew was there that has helped me a bunch on day to day activities.
Salesloft
What do you like best about the product?
Ability to integrate with Salesforce is nice. Also the feedback reps give is fairly positive. The customer support team is fantastic!
What do you dislike about the product?
Ive heard from reps that the phone connection can be a bit hit or miss at times.
What problems is the product solving and how is that benefiting you?
Reaching out to prospects for our sales team by using cadences.
Makes Everything Easier
What do you like best about the product?
Salesloft automates everything about the sales process to make it easier. All you have to do is click a button and start rolling through emails, phone calls, all while tracking the progress of the sale.
What do you dislike about the product?
Nothing really to dislike about the solution. They cover all areas of sales activity while giving in-depth reporting.
What problems is the product solving and how is that benefiting you?
Easily hitting activity for the week while making it simple to send out new marketing material with the click of a button either in salesloft, salesforce, or Gmail. That way you don't have to hop around from solution to solution.
Solid sales automation despite miscommunication with sales team
What do you like best about the product?
Salesloft makes it easy to create and schedule cadences that contain a series of outreach based around calling, emailing, and various other tasks.
The in-app dialer makes calling through your phone as a pass-through seamless and efficient.
The in-app dialer makes calling through your phone as a pass-through seamless and efficient.
What do you dislike about the product?
When we were speaking with the Salesloft sales team, we were told that Vidyard premium was included as was automated connections within LinkedIn. Neither of those turned out to be true.
The LinkedIn capabilities are quite bare, I know LinkedIn shuns anything around automation but requiring Sales Navigator teams to just add a small plugin to the SalesLoft portal seems unnecessary. In addition, there isn't any way to create full templates for messaging or connection requests, it all has to be done one by one, which I can easily do outside of SalesLoft.
The features around email triggers also seem to be lacking. I don't know why it requires an admin to make it so if a prospect clicks or opens an email, an action is triggered. I've also found this capability to be lacking.
The LinkedIn capabilities are quite bare, I know LinkedIn shuns anything around automation but requiring Sales Navigator teams to just add a small plugin to the SalesLoft portal seems unnecessary. In addition, there isn't any way to create full templates for messaging or connection requests, it all has to be done one by one, which I can easily do outside of SalesLoft.
The features around email triggers also seem to be lacking. I don't know why it requires an admin to make it so if a prospect clicks or opens an email, an action is triggered. I've also found this capability to be lacking.
What problems is the product solving and how is that benefiting you?
Salesloft helps automate a chunk of our outreach. Its integration with Zoominfo and SalesIntel helps make this process even smoother.
Great way to increase productivity
What do you like best about the product?
Salesloft truly eases the life of Reps. It simplifies, organizes and streamlines the Lead Pipeline and the activities within. Surely a time saver for Sales, provides a great overview of upcoming activities and the cadences can be tailored any way we want. Integration was fairly easy and the Salesloft Team was really flexible and highly reactive all along. The built in VoiP solution & email tracking also works well and makes sure we won't miss a single contact activity from our reports. Same goes for the analytics and dashboards, which could be easily integrated in Salesforce for management view.
What do you dislike about the product?
We were obviously aware, so it's not a real complaint, but the only thing to dislike is that Opportunity management is missing yet.
What problems is the product solving and how is that benefiting you?
Take a look above at what we liked best, all the things which appealed to us either solved one or more problems or improved existing processes at the same time. Cadences streamlined the lead process, simplified cockpit saves time for all Sales Reps, customization makes it possible to be user friendly and easy to like, built in dashboards & analytics gave a great overview even while default, VoiP works better and more reliable than our previous solution. Plenty of benefits.
Recommendations to others considering the product:
Make sure to compare features which will be actually used by your Reps against technical aspects. Do trials and demos where USERS are present and can ask their questions. Compare internal analytics and the flexibility of cadences.
All the right parts, but it doesn't quite come together
What do you like best about the product?
Salesloft has built a tool that has all the the right components in place for a sales engagement platform. It has two-way communication with Salesforce, plug-ins with LinkedIn, Marketo, and various other BI tools. The ability to build your campaign is intuitive and clean.
What do you dislike about the product?
Performance was a problem. The company was utilizing Macbook Airs for laptops and there was a constant back and forth between Salesloft and our sales ops team on where the performance issues stemmed from. They blamed our computers that were new 2019 Macbook Airs with 16GB of RAM. I think if their platform is having trouble running on a brand new computer with enough RAM, they need to rethink the resource requirements for their solution.
While they have all the right data available from SFDC and other sources, it's not laid out well. The data is hard to find.
In general, there were some flaws with usability. For starters, LinkedIn messaging was very difficult because they gave you a tiny window that only showed two lines of text. The uploading of contacts or leads into the system isn't overly difficult, but due to the restrictions of the data flow, you could only use SFDC data as custom fields. A CSV upload with names, emails and company names that you could customize would have been easier to manage.
While they have all the right data available from SFDC and other sources, it's not laid out well. The data is hard to find.
In general, there were some flaws with usability. For starters, LinkedIn messaging was very difficult because they gave you a tiny window that only showed two lines of text. The uploading of contacts or leads into the system isn't overly difficult, but due to the restrictions of the data flow, you could only use SFDC data as custom fields. A CSV upload with names, emails and company names that you could customize would have been easier to manage.
What problems is the product solving and how is that benefiting you?
Salesloft helps unify prospecting efforts by not only creating an efficiency of messaging, but transparency to see the methods and results. Ultimately this helps the entire sales orgs to take the best of everyone's efforts to best engage with our customers.
Salesloft review from a 4 years user
What do you like best about the product?
Functionality is awesome, but not unique to Salesloft. What sets them apart for me is the User Interface
What do you dislike about the product?
Honestly, nothing. The UK supposed used to be limited but now it's really strong.
What problems is the product solving and how is that benefiting you?
Our SDR team use it to structure, organize, and automate their prospecting efforts. We couldn't function efficiently without it.
Recommendations to others considering the product:
Go get a full demo of Saleloft and other vendors, ask for clear details on the difference at a feature level as I don't believe there is much different then if you can, get hands-on with both, that's when you will get a feel for the differences in UI and UX and you'll make the right decision for you and your team.
Salesloft is great for efficient outbounding
What do you like best about the product?
I love that you can mass email with the click of one button, as well as make quick dials using a call cadence. It is easy to organize cadences and the interface is streamlined. the settings are easy to access and you can pick up on learning the platform in a day easily!
What do you dislike about the product?
sometimes the salesforce and salesloft integration can be slow or glitchy, i think this is mostly due to salesforce not salesloft!
What problems is the product solving and how is that benefiting you?
Problems solved are through out-bounding quickly and efficiently. Much better than working through salesforce. Benefits come from being able to hit a larger audience each day which increases meetings scheduled
Recommendations to others considering the product:
definitely try it out, best out-bounding tool i have ever used.
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