Salesloft
SalesloftReviews from AWS customer
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Good Sales Automation product
What do you like best about the product?
- Easy to set up cadences
- Keeps all sales people on track for outreach
- tracks opens, clicks and replies
- Dynamic fields help personalize emails
- Keeps all sales people on track for outreach
- tracks opens, clicks and replies
- Dynamic fields help personalize emails
What do you dislike about the product?
- Analytics aren't the best overall, Can be hard to navigate
- Even as an admin, all cadences aren't viewable (if they are a personal cadence of someone else they can't be viewed by anyone by the owner)
- Even as an admin, all cadences aren't viewable (if they are a personal cadence of someone else they can't be viewed by anyone by the owner)
What problems is the product solving and how is that benefiting you?
Salesloft has allowed the sales team to really scale their outbound efforts to reach as many people as possible with a semi-personalized message
Outbound Made Easy
What do you like best about the product?
Salesloft allows me to control my outbound messaging in a time-efficient way. I can be personalized at scale. I love the ease of creating outreach cadences across email and phone that I can schedule. Their email templates and snippet functions let me drop in follow-up emails to those asking for more information, or send a "tailored" email to someone based on persona. Snippets allow me to throw in links or 1-line case studies into emails in a click. I'm able to send out more effective messaging to more people, and the Salesloft dialer in Salesforce let me roll through calls in a cinch. I can't imagine trying to prospect without this tool.
What do you dislike about the product?
You can organize cadence steps by step type (phone vs email) or cadence name, but I wish we could organize by time zone. I've been rolling through calls in the morning and wound up calling people on the West Coast at 6am. Separating steps by time zone would let me avoid that. Also, we're able to see who opens and clicks on emails, but quite a few times, it's not real opens/clicks - it's an email filter. Or there are people who open emails but are missed by the tracking pixel. And I would love some kind of integration into Linked In so I could easily InMail.
What problems is the product solving and how is that benefiting you?
I can schedule emails to go first thing in the morning. If I find myself writing the same email to more than a few people, I can create a template, which save me time with typing and cutting/pasting. I have better visibility into my prospects because I can see when they open an email. I can craft outreach strategies around when/how often to contact people, and I have stats on how all of my emails perform so I can continually optimize my performance.
My Experience with Salesloft
What do you like best about the product?
SalesNavigator Integration - This makes it very easy to work with LinkedIn and get out InMails that can also be tracked, it's an incredibly useful integration and I know my reps are very grateful for it.
Reporting Functionality - the reporting functionality is also incredibly useful as it allows for me to accurately assess how my reps are doing and to get an understanding of what processes can be improved. Also it lets me understand what is really working and figure out conversion rates.
Reporting Functionality - the reporting functionality is also incredibly useful as it allows for me to accurately assess how my reps are doing and to get an understanding of what processes can be improved. Also it lets me understand what is really working and figure out conversion rates.
What do you dislike about the product?
UI - I personally find the User interface a bit disorientating, I find the colours slightly too muted for my taste. However this is a rather small gripe, I also appreciate the layout so my issue with colouring is very minor.
Call logging functionality - This is a bit of a bigger issue for me, it's hard to log calls on the fly if the prospect is not already in a cadence, it would be great to be able to use this feature, however it feels as if the data doesn't get pulled from Salesforce automatically which would be lovely.
Call logging functionality - This is a bit of a bigger issue for me, it's hard to log calls on the fly if the prospect is not already in a cadence, it would be great to be able to use this feature, however it feels as if the data doesn't get pulled from Salesforce automatically which would be lovely.
What problems is the product solving and how is that benefiting you?
Ability to support my team - I have complete over view of my teams performance and abilities and so i'm able to better support their activities.
Time saving capacity - Having a cadencing tool has become a huge way to save time on emails.
Time saving capacity - Having a cadencing tool has become a huge way to save time on emails.
Recommendations to others considering the product:
To use it to it's fullest, it would be beneficial to have Salesforce and LeadIQ for optimal prospecting.
The cadencing functionality will save you a lot of time.
The cadencing functionality will save you a lot of time.
Very useful but a bit clunky
What do you like best about the product?
Cadencing is key to our success but wish it was a smoother process
What do you dislike about the product?
Activity doesn't sync to Salesforce at times
What problems is the product solving and how is that benefiting you?
Not many to be honest, I used to use teaware and don't feel Salesforce is to dissimilar in terms of what I need
Great way to keep track of my pipeline
What do you like best about the product?
Can monitor my email cadences, my pipeline, keep track of what's been viewed and monitored on a client end.
What do you dislike about the product?
I don't like that I cannot set my location- sometimes salesloft tells me somebody has read an outbound email and that somebody is me.
What problems is the product solving and how is that benefiting you?
It's great to have general emails to schedule in a cadence and send them all off with a single click. Monitoring my pipeline means people don't get forgotten.
SalesLoft review
What do you like best about the product?
How easy and intuitive it is for me. it is great. It allows me to deliver better experiences throughout my customer life cycle to ensure I maximize on my KPIs. It allows for an easier insight into the best ways to track prospects. One of the best things about SalesLoft is that it saves me so much administrative time and effort. This allows for me to create more time for high-value prospecting activities. The innovation used within SalesLoft enables our sales development team to scale engagement in a way that is authentic and provides greater value throughout your buyers' journeys.This has definitely increased our wins long term.
Organizing prospecting steps for sales plays and timing them strategically (e.g. e-mail, calls, Linkedin messages).
Seeing which of your prospects are opening and viewing messages/marketingg collateral.
Organizing prospecting steps for sales plays and timing them strategically (e.g. e-mail, calls, Linkedin messages).
Seeing which of your prospects are opening and viewing messages/marketingg collateral.
What do you dislike about the product?
Sometimes the analytics when tracking email responses can be slightly off. Only integrates with Sales Navigator Team and on occasion people you've dialed complain they might not be able to hear you depending on their location. Sometimes answering incoming calls can intefere with your inbuilt soft phone.
I find the dialer feature confusing.
More editable fields within cadences to create more personalization.
Sometimes the integration with Salesforce does not always sync the way we need it to
I find the dialer feature confusing.
More editable fields within cadences to create more personalization.
Sometimes the integration with Salesforce does not always sync the way we need it to
What problems is the product solving and how is that benefiting you?
Staying on top of my to do list regarding calls and emails and ensuring I am reaching out to as many potential opportunities as possible.
Recommendations to others considering the product:
I would definitely recommend organisations to implement the use of SalesLoft. Especially for the Sales Development/Business Development function. It really does help stay on top of cadences when reaching out to prospects and assisting the wider sales teams in connecting with potential clients.
You can look at it in many aspects but also a "to-do" list to ensure you do not let anything slip through the cracks.
SalesLoft also helps managers measure their team's performance and KPI chasing abilities.
An excellent solution all round, especially when wanting to send mass emails to a targeted list of prospects.
You can look at it in many aspects but also a "to-do" list to ensure you do not let anything slip through the cracks.
SalesLoft also helps managers measure their team's performance and KPI chasing abilities.
An excellent solution all round, especially when wanting to send mass emails to a targeted list of prospects.
Great Sales Engagement platform
What do you like best about the product?
It's easier for me to track how many emails are open and review them
What do you dislike about the product?
Compared with other products, we cannot embed last name on the subject. Marketo can do this.
What problems is the product solving and how is that benefiting you?
Salesloft gives me benefit for getting my work more efficient. This enables me to send many emails easily and track and review them.
Love working with our Account Manager
What do you like best about the product?
Anytime I have a question about an issue our AM Kristi is very responsive in a timely manner. I love that she takes the time to make short video clips on how to do an action that I'm missing or need help with.
What do you dislike about the product?
Salesloft covers it all. The only thing I could think of is we had some issues with mapping activity back into Salesforce but we created a work around that works. However, this issue is on their product roadmap to get fixed.
What problems is the product solving and how is that benefiting you?
We like to see activity mapped backed into Salesloft to helps reporting on making sure nothing slips through the cracks. On top of that, love the automation rules that help input data correctly back into our CRM.
ESDR
What do you like best about the product?
What I like most about SL is easy of use, automating tedious tasks, and staying organized with contacts and leads! Also love creating new templates and A/B testing them week to week, month to month!
What do you dislike about the product?
What I dislike most about SL is sometimes the sound quality on calls isn't the best and sometimes contacts do not get taken out of cadences when they respond to emails.
What problems is the product solving and how is that benefiting you?
SL gives more time back in my day to prospect! Email automation is key, I seriously don't know what I would do without that functionality. I have also realized my response rates increasing when testing subject lines, templates, and cadences!
Recommendations to others considering the product:
Just do it, it is a game-changer!
Email Transparency
What do you like best about the product?
The ability to see when and if people have opened or revisited our correspondence has proven to be incredibly helpful.
What do you dislike about the product?
We were never able to get cadences to work successfully. There were lots of malfunctions and unwanted emails sent to incorrect addresses.
What problems is the product solving and how is that benefiting you?
I only use SL for email tracking, personally. It solves the problem of wondering whether or not someone has seen or received your email/materials.
Recommendations to others considering the product:
To me, it's a question of whether or not you can afford a luxury item. SalesLoft is not a necessity for me. I enjoy being able to pre-schedule emails and having email tracking. I find that to be very valuable.
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